Epson ES-C380W User Manual page 128

First make sure you connected your product and computer to the same network.
Note: If you are running a Home version of the Windows operating system, you cannot create a shared
folder on your Windows desktop or in the Documents or Pictures folder unless you have created a Home
Group Configuration for sharing. You can, however, create a shared folder in the root of the C: drive on
your system.
If you want to scan to a folder on an FTP server, contact the FTP server administrator for the server
address and authentication access to a shared folder on the server.
1. If you are scanning to a network folder on your computer, do one of the following to check the format
of your computer name:
• Windows 11, Windows 10, or Windows 8.x: Hold down the Windows key on your keyboard and
press the X key. Select System from the list that appears. Check the Computer Name or Device
Name listed for your computer on the System window.
• Windows 7: Click , right-click Computer, and select Properties. Check the Computer Name
listed for your computer on the System window.
Note: The settings in these steps may vary, depending on your version of Windows. See Windows
Help for details on your operating system.
2. If the computer's name uses any characters that are not alphanumeric (letters or numbers), do one
of the following to change the computer's name:
• Windows 11, Windows 10, or Windows 8.x: Select Rename this PC and follow the on-screen
prompts.
• Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows
Help for instructions, if necessary.)
Note: You need to be logged into Windows as an administrator to change the computer's name.
After changing the name, restart your computer.
3. Start File Explorer or Windows Explorer.
4. Create a folder on the Windows desktop with a folder name of 12 characters or less; otherwise, your
product may not be able to access the folder.
Note: You need to be logged into Windows as an administrator to access the desktop folder and the
document folder under each User folder.
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