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SpectraLink 1725-36122-001 Installation Manual

Polycom wireless telephone installation manual
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SpectraLink
6300 MCU
®
Installation
SpectraLink 6000 System
March 2012 Edition
1725-36122-001
Version N

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Summary of Contents for SpectraLink SpectraLink 1725-36122-001

  • Page 1 SpectraLink 6300 MCU ® Installation SpectraLink 6000 System March 2012 Edition 1725-36122-001 Version N...
  • Page 2 Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.

  • Page 3: About This Guide

    About This Guide This document explains installation and operation of Polycom’s SpectraLink 6300 MCU and Base Stations. The installation process connects the SpectraLink 6000 System to the facility’s telephone system, and activates the SpectraLink 6000 Wireless Telephones. Polycom Model Numbers...

  • Page 4: Customer Support

    SpectraLink 6300 MCU: Facility Preparation Customer Support Polycom wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at 1-888-POLYCOM (1-888-765-9266). The hotline is open Monday through Friday, 6 a.m. to 6 p.m.

  • Page 5: Table Of Contents

    Contents About This Guide ... 3 Polycom Model Numbers ...3 Related Documents ...3 Customer Support ...4 Icons and Conventions ...4 Installation Overview ... 9 Installation Steps and Responsibilities...10 SpectraLink 6000 System Description ... 11 SpectraLink 6000 System Components ... 13 The Master Control Unit ...13...
  • Page 6 SpectraLink 6300 MCU: Facility Preparation Install Demarc Blocks ...32 Program Telephone System ...32 Connect Cables from Base Stations and Phone Lines to Demarc Blocks ...33 System Installation ... 39 Facility Analysis ...39 Check Components ...39 Install Shelves ...41 Install Intershelf Junction Panel ...42 Connect Power to Shelves...42 Install Cards ...44 Connect the Intershelf Junction Panel ...47...
  • Page 7 Base Station Location Worksheet...61 Extension Assignments Worksheet ...62 Customer Acceptance Form ...63 Safety Notices ... 65 Index ... 67 PN: 1725-36122-001_N.doc Contents...

  • Page 9: Installation Overview

    Please refer to the SpectraLink 6300 MCU: Facility Preparation manual for more information. 2. Installing the SpectraLink system: Done by Polycom or one of our certified distributors. 3. Programming the customer’s telephone system to work with the SpectraLink system: Usually done by the customer’s system...

  • Page 10: Installation Steps And Responsibilities

    SpectraLink 6300 MCU: Facility Preparation Installation Steps and Responsibilities Task  Description Site Preparation Required materials provided by customer Prepare location and arrangement of shelves Prepare –48V power for shelves Run cables to Base Stations Terminate cables at Base Stations Prepare and install demarc blocks Program Telephone System ports Connect cables from Base Stations and...

  • Page 11: Spectralink 6000 System Description

    SpectraLink 6000 System Description This section generally explains the installation and site requirements of the SpectraLink 6000 System. The SpectraLink 6000 System is a wireless communication system that allows hand-held SpectraLink 6000 Wireless Telephones to communicate using the existing telephone system. The SpectraLink 6000 System’s advanced micro-cellular architecture utilizes Base Stations, or cells, located throughout the facility to accommodate on-premise roaming.
  • Page 12 SpectraLink 6300 MCU: Facility Preparation SpectraLink 6000 System PN: 1725-36122-001_N.doc...

  • Page 13: Spectralink 6000 System Components

    SpectraLink 6000 System Components The Master Control Unit The Master Control Unit is the processing center for calls to and from the SpectraLink 6000 System. It consists of at least one primary shelf (MCS300) and may have up to 19 expansion shelves. Residing adjacent to the telephone switching equipment, the MCU operates as a standalone, external system while maintaining full PBX functionality for handset users.
  • Page 14 SpectraLink 6300 MCU: Facility Preparation handsets to the system. Up to 20 shelves can be connected together to maximize the system capacity. The following diagram illustrates a sample star topology for the SpectraLink 6000 System. SpectraLink 6300 MCU - Star Topology PN: 1725-36122-001_N.doc...
  • Page 15 Shelf Shelves are designed for 19” rack or wall mounting. Each shelf has 12 universal card slots. The first two slots are reserved for controller cards, the remaining ten slots are for Interface Modules. Wiring to each card is on the front panel. Power is -48V DC through the back or side panel.

  • Page 16: Base Stations

    SpectraLink 6300 MCU: Facility Preparation Operator’s Console and software when the card is installed. Interface Modules of different interface types can be mixed within a shelf. Interface Modules are “hot swappable”; they can be removed and replaced without affecting service on the rest of the system. Intershelf Junction Panel (JPI300) The Intershelf Junction Panel (JPI300) connects Expansion Shelf Controllers on expansion shelves to the system controller, creating a...

  • Page 17: Spectralink 6000 Wireless Telephones

    ccSpectraLink 6000 System The ccSpectraLink 6000 System (WTS) is designed to meet the high simultaneous call capacity and advanced level of telephone feature integration of the call center environment. The ccSpectraLink 6000 System uses a special High Density Base Station which can be installed with minimal spacing (as little as 20 feet between Base Stations.) SpectraLink 6000 Wireless Telephones...

  • Page 18: Operator's Console

    SpectraLink 6300 MCU: Facility Preparation Each handset requires a line appearance (port) from the telephone system. Typically the handset extension number corresponds with the user’s internal telephone extension number. On most switching systems the user’s desk phone and the handset port can be bridged so that incoming calls ring both phones simultaneously.

  • Page 19: Site Preparation

    Console for system administration.  A system administrator is designated for the SpectraLink system. This person should be present for the installation. The Polycom field service engineer will provide system training to the system administrator on the day following the installation.

  • Page 20: Required Materials Provided By Customer

     Cross-Connect Blocks Required to connect the PBX ports and the Base Stations to the MCU.  Ladder Polycom installation crew will require a ladder to reach the Base Station locations. Ensure that a ladder of adequate height is available for the crew’s exclusive use upon arrival.

  • Page 21: System Administrator

    Perform or direct the receiving and shipping of components • Train users with video and handouts • The system administrator should be available for training at the time of the Polycom installation. The system administrator is given PN: 1725-36122-001_N.doc Site Preparation...

  • Page 22: Prepare Location For Shelves

    Customer Support Hotline for additional assistance. Union labor In some areas strict labor union rules will preclude the Polycom representative’s ability to install the equipment without union assistance. If such rules are in force in the local area, the customer...

  • Page 23: Rack Mounting

    Space for the shelves, which are designed for 19” rack or wall • mounting. Each shelf measures 15” high x 19” wide x 9” deep, and weighs • approximately 35 pounds fully loaded. Expansion shelves cannot be located more than 17 cable feet from •...
  • Page 24 SpectraLink 6300 MCU: Facility Preparation of shelves to be mounted. Follow the manufacturer’s instructions to prepare the rack. Be sure to leave 1.5” clearance at the rear of the racks for power conduit. PN: 1725-36122-001_N.doc...

  • Page 25: Wall Mounting

    Site Preparation Wall mounting Before wall mounting, cover the wall with 3/4” plywood. Secure the plywood to the wall studs every 16” with an adequate number of screws to support the number of shelves to be mounted. Each fully loaded shelf weighs approximately 35 pounds. Be sure to leave 1.5” clearance on the left side for power conduit.

  • Page 26: Prepare Power For Shelves

    48V connection is comprised of three wires: -48, +48 (neutral), and ground. Polycom recommends that a licensed electrician install the -48V power source. It must be installed according to current National Electrical Code (NEC) or National Fire Protection Code standards, in accordance with all local and municipal electrical code recommendations.

  • Page 27: Pull Cable

    Polycom recommends UL-listed wire that conforms to the following specifications for AWG, distance, and number of power pairs required for this installation. Power Pairs One additional pair is also required for Data. For wire runs of less than 3,500 feet, attenuation must not exceed 6.8 dB/1,000 feet at 772KHz.

  • Page 28: Terminate Cables At Base Station Locations

    SpectraLink 6300 MCU: Facility Preparation Run all cable before attaching the RJ-45 connectors to the Base Stations. Label both the demarcation block end and the Base Station end of each wire with the Base Station number using a wire tie marker or other form of marker.

  • Page 29: Prepare Demarc Blocks

    When wiring multiple power pairs, use the following table as a guide. Power pairs are polarity sensitive; pins 7, 4, and 6 must be the same polarity. Prepare Demarc Blocks Interface Modules are designed to operate with a specific interface to the telephone system: two-wire digital or analog, or four-wire digital (future release).
  • Page 30 SpectraLink 6300 MCU: Facility Preparation Multiple power pairs Some sites may prefer to-wire Base Stations to a separate demarc block in order to split out power pairs. Two-wire analog or digital interface The wiring diagram below shows the connections required for a two- wire analog or digital interface.
  • Page 31 Site Preparation Four-wire digital interface The wiring diagram below shows the connections required for a four- wire interface (CPF316). Each Interface Module of this type requires two backboards which will be-wired as indicated. Four-wire Digital Connections PN: 1725-36122-001_N.doc...

  • Page 32: Install Demarc Blocks

    SpectraLink 6300 MCU: Facility Preparation Install Demarc Blocks The demarcation blocks used to connect the telephone system and Base Stations to the MCU should be installed on a typical telephone facility backboard. A 1/2” or 3/4” thick board mounted on the wall near the MCU is typical.

  • Page 33: Connect Cables From Base Stations And Phone Lines To Demarc Blocks

    will be faster if it is planned in advance by verifying the parameters and features on the current telephone system and-wired phones. For details, refer to the LinkPlus Interface Guide for the type of telephone system for the system controller in use. Connect Cables from Base Stations and Phone Lines to Demarc Blocks Two-pair twisted cable from Base Stations installed throughout the...
  • Page 34 SpectraLink 6300 MCU: Facility Preparation Two-wire analog or digital demarc block The demarc block for the two-wire analog or digital interface should be wired as follows: Two-wire Connector PN: 1725-36122-001_N.doc...
  • Page 35 Site Preparation Four-wire digital demarc block The four-wire digital interface (future release) requires two demarc blocks, one to Connector and one to Connector on the Interface Module. They should be wired as follows: Four-wire Digital – Connector A PN: 1725-36122-001_N.doc...
  • Page 36 SpectraLink 6300 MCU: Facility Preparation Four-wire Digital – Connector B PN: 1725-36122-001_N.doc...
  • Page 37 Connect demarc block 25-pair cable In some installations the demarc block is connected to the Interface Module using a 25-pair Telco cable with one male and one female RJ- 21 connector. The female connector is plugged into the right side of each cross-connect block.

  • Page 39: System Installation

     Telephone system administrator is on-site to program the existing telephone system.  If the work has not been completed, the Polycom Field Service Engineer may leave the site and reschedule the installation when the items have been completed or corrected, or may assist in preparing the site.
  • Page 40 SpectraLink 6300 MCU: Facility Preparation The following items should be at the installation site.  SpectraLink 6300 MCU Shelves (MCS300) Depending on the size of the system, there may be up to 20 shelves.  SpectraLink 6000 System MCU Administration Kit (MKA320) Includes a grounding strap to protect cards from electrostatic discharge;...

  • Page 41: Install Shelves

    Install Shelves Rack mount To install shelves in the rack, slide the shelves into the rack and secure them to the rack using 8 screws, 1/4” minimum length. Wall mount At this point in the installation process, there should be a backboard securely fastened to the wall and mounting screws partially inserted into the backboard.

  • Page 42: Install Intershelf Junction Panel

    1.5” long and 1/4” inside diameter. Connect Power to Shelves Polycom recommends that a licensed electrician install the -48V DC power supply and connect power to the shelves. When connecting the -48 V DC system to power, note the following...
  • Page 43 Run conduit to shelf The shelves have two possible points of entry for conduit: on the side, used for wall mounted shelves, or in the rear, used for rack mounted shelves. Select the point of entry (side or rear) for this installation and unplug the correct opening on each shelf to be installed.

  • Page 44: Install Cards

    SpectraLink 6300 MCU: Facility Preparation Before turning on the power switch, use a voltmeter to verify that the terminal labeled labeled Install Cards Cards contain components that may be damaged by electrostatic discharge. Before handling any of the cards, the installer must attach the grounding strap (included in the Administration Kit) to his or her wrist, and attach the other end of the strap to ground.
  • Page 45 System Installation Fully Loaded Primary Shelf Install Expansion Shelf Controllers (CSC300) Slide the Expansion Shelf Controller Card into slot 2 of each shelf (2 through 20), until the card clicks into place. Tighten the screws at the top and bottom of the card to secure it. Slide the Interface Modules into slots 3 through 12 of each shelf (2 through 20) until the card clicks into place.
  • Page 46 SpectraLink 6300 MCU: Facility Preparation The shelf diagram below shows a fully loaded Expansion Shelf. Any type of Interface Module can be installed in slots 3 through 12. Do not install any card in slot 1 of expansion shelves Fully Loaded Expansion Shelf PN: 1725-36122-001_N.doc...

  • Page 47: Connect The Intershelf Junction Panel

    Connect the Intershelf Junction Panel The Intershelf Junction Panel converts the RJ-21 connections on the system controller to the RJ-45 connections on the expansion shelf controller. To connect the Intershelf Junction Panel: 1. Connect a five-foot RJ-21 cable from the CSC306 or CSC320 System Controller Card to the corresponding connection on the JPI300.

  • Page 48: Connect Demarc Block Rj-21Cables To Interface Module

    SpectraLink 6300 MCU: Facility Preparation Connect Demarc Block RJ-21Cables to Interface Module Connect the male RJ-21 connector from the appropriate demarcation block to the designated RJ-21 connector ( Module. Secure the cables using the keeper. Dress the cables by wire wrapping the cable at the rear of the shelf.

  • Page 49: Install Base Stations

    Install Base Stations Be sure the Base Station is positioned clear of anything that might damage it. The Base Station should be well above head height, away from doors and other objects that might strike it, and away from areas open to the elements or possible water leaks.

  • Page 50: Mount Base Stations On Finished Ceilings

    SpectraLink 6300 MCU: Facility Preparation 4. When properly attached the Base Station should sit almost flush against the ceiling and be tightly attached to the clip and T-bar grid work. 5. Once the Base Station is anchored to the fastener, lift the acoustical tile and plug the RJ-45 8-pin modular plug into the connector on the top of the Base Station.

  • Page 51: Install Outdoor Base Stations

    Install Outdoor Base Stations Outdoor Base Stations (RCO400) are equipped with a protective enclosure, designed to be mounted to a wall or pole. After the enclosure is mounted, the Base Station is inserted in the enclosure and connected. The customer’s wire contractor is responsible for wiring and mounting the outdoor Base Station enclosure.

  • Page 52: Power Up And Check Diagnostics

    SpectraLink 6300 MCU: Facility Preparation 4. Place the Base Station inside the enclosure with the part number label facing the back of the enclosure. 5. Screw the protective cover onto the Base Station enclosure. Power Up and Check Diagnostics Turn the power switch in the upper left of the Primary and Expansion Shelves on.

  • Page 53: System Initialization

    System Initialization Before the system can be tested or operated, the administration and maintenance PC must be installed and connected to the MCU, the system must be configured, and the handsets and Base Stations must be registered. Refer to the SpectraLink 6300 MCU: Operator’s Console document to perform the following steps, then return to the next section to continue the installation procedures.

  • Page 55: Test System

    Test System The system should now be tested to ensure that it is functioning correctly. Power cycle the system. Verify that all Base Stations download and go to a running status. This takes about 30 seconds after connecting the Base Station cable to the Base Station’s RJ-45 socket.

  • Page 56: Run Listen Verify Diagnostic

    SpectraLink 6300 MCU: Facility Preparation Run Listen Verify Diagnostic The Listen Verify diagnostic is used to determine if Base Stations are performing correctly. See SpectraLink 6300 MCU: Operator’s Console for details. When the test is run, each each Base Station stops transmitting for a short time and listens for other Base Stations.

  • Page 57: Site Certification

    Site Certification The Polycom field service engineer should not leave the site before contacting Polycom to perform remote install verification. The field service engineer should contact a Polycom engineer on the technical support line at 800-775-5330. The hours of operation are 6 a.m.

  • Page 59: Installation Forms

    Copy these forms as needed. Be sure to maintain completed forms for future reference. Site Preparation Checklist If upon arrival the Polycom field service engineer determines that the pre-installation work has not been completed correctly, the engineer has two options: 1) the engineer can leave the site and reschedule the...
  • Page 60 Console for system administration.  A system administrator is designated for the SpectraLink system. This person should be present for the installation. The Polycom field service engineer will provide system training to the system administrator on the day following the installation.

  • Page 61: Base Station Location Worksheet

    Base Station Location Worksheet Shelf Number: ________ Interface Module: ________ Base Station # (e.g.: building, floor #, detailed description) Base Station 1 Base Station 2 Base Station 3 Base Station 4 Base Station 5 Base Station 6 Shelf Number: ________ Interface Module: ________ Base Station # (e.g.: building, floor #, detailed description) Base Station 1...

  • Page 62: Extension Assignments Worksheet

    SpectraLink 6300 MCU: Facility Preparation Extension Assignments Worksheet Shelf: _______ Interface Module: _______ Handset # Ext. # Handset 1 Handset 2 Handset 3 Handset 4 Handset 5 Handset 6 Handset 7 Handset 8 Handset 9 Handset 10 Handset 11 Handset 12 Handset 13 Handset 14 Handset 15...

  • Page 63: Customer Acceptance Form

    Customer Acceptance Form Customer Name: _____________________________________________________________________ Lease number (if applicable):___________________________________________________________ Schedule number (if applicable):________________________________________________________ This document certifies that _____________________________________________, acting as the representative of ________________________________________, accepts the installation of the SpectraLink Wireless Telephone System as set forth on schedule number____________________ completed on _______________________________, 200___.
  • Page 64 SpectraLink 6300 MCU: Facility Preparation The terms and conditions of original Quotation and Sales Agreement apply to all equipment listed above. _____ I accept the installation of the SpectraLink system as complete. _____ I decline the installation of the SpectraLink system because: Customer Signature: __________________________________________________________________ Date: _______________________________________________________________________________ Customer Name (Printed): _____________________________________________________________...

  • Page 65: Safety Notices

    Safety Notices WARNING: Changes or modifications to this equipment not approved by Polycom may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: Polycom products contain no user-serviceable parts inside.

  • Page 67: Index

    Index Attenuation ... 27 Base Stations ... 16 Cabling ... 26, 28 High Density ... 17 Lockout values ... 56 Maximum distance from MCU ... 23, 28 Mounting ... 49 Outdoor ... 51 Test ... 55 Battery Chargers ... 40 Cabling ...
  • Page 68 SpectraLink 6300 MCU: Facility Preparation Location ... 22 Part Numbers ... 15 Ports ... 15 System Controller Card ... 15 Open Application Interface ... See OAI Operator's Console Specifications ... 21 Operator's Console ... 18 Power Clearance ... 24 Connecting to Shelves ... 42 Controller ...

This manual is also suitable for:

6300 mcuSpectralink jpi300Spectralink mcs300

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