Related Manuals for SpectraLink SpectraLink 1725-36097-001
Summary of Contents for SpectraLink SpectraLink 1725-36097-001
- Page 1 SpectraLink 6100 MCU ® Installation and Operation SpectraLink 6000 System March 2012 Edition 1725-36097-001 Version L...
- Page 2 Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.
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Page 3: About This Guide
About this Guide This document explains installation and operation of Polycom’s SpectraLink 6000 System, using the SpectraLink 6100 Master Control Unit (MCU). The SpectraLink 6100 MCU adds wireless service to your existing telephone system. The installation process connects the SpectraLink 6000 System to your telephone system, and activates the SpectraLink 6000 Wireless Telephones. -
Page 4: Customer Support
Available at http://www.polycom.com/support/voice/wi- fi/pbx_integration.html Customer Support Polycom wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at 1-888-POLYCOM (1-888-765-9266). The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. -
Page 5: Table Of Contents
Contents About this Guide ... 3 Polycom Model Numbers ...3 Related Documents ...3 Customer Support ...4 Icons and Conventions ...4 Installation Overview ... 9 Installation Steps and Responsibilities...10 SpectraLink 6000 System Overview ... 11 System Operation ...11 System Capacity ...13 The Front Panel of the SpectraLink 6100 MCU ...14... - Page 6 SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Connect Cables from Base Stations and Phone Lines to Demarc Blocks ...24 Install SpectraLink 6000 System ... 29 Survey Site ...29 Check Components ...30 Install MCUs ...32 Install Base Stations ...38 Install Outdoor Base Stations ...40 Connect and Register Handsets ...
- Page 7 Handset Planning Worksheet ... 55 Base Station Location Worksheet ... 57 Technical Parameters ... 59 Select Alternate Spread Spectrum Sequence ...59 Change Companding ...60 Safety Notices ... 61 Index ... 63 PN: 1725-36097-001_L.doc Contents...
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Page 9: Installation Overview
1. Site preparation and wire installation: This is usually done by a wire technician or contractor. 2. Installing the SpectraLink system: This is done by Polycom or one of our certified distributors. 3. Programming the customer’s telephone system to work with the SpectraLink system: This is usually done by the customer’s system... -
Page 10: Installation Steps And Responsibilities
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Installation Steps and Responsibilities Task Description Site Preparation Determine location of MCU Run Cable for System Run cable to Base Station locations Pull cable Terminate cable at Base Station locations Prepare and install demarc blocks Assign and program ports Connect cables to demarc blocks... -
Page 11: Spectralink 6000 System Overview
SpectraLink 6000 System Overview Review this section if you are unfamiliar with the features and operation of the SpectraLink 6000 System. System Operation The SpectraLink 6000 System is a wireless communication system that offers direct telephone access for incoming and outgoing calls anywhere within a facility. -
Page 12: Spectralink 6000 Wireless Telephones
SpectraLink 6100 MCUs can be linked together for extended coverage area. Chained MCUs support up to 64 handsets maximum. Polycom offers an analog MCU that works with telephone systems (CO, PBX or Key Systems) with analog (loop start) ports. We also offer digital MCUs that work with the most common brands of telephone systems’... -
Page 13: System Capacity
and, just like wired telephones, can receive calls directly, receive transferred calls, transfer calls to other extensions, and make outside and long distance calls (subject to the restrictions applied in your facility.) SpectraLink 6100 OAI Gateway The SpectraLink OAI Gateway and application server are optional components which enable third-party applications (such as nurse call systems) to communicate with SpectraLink Wireless Telephones.. -
Page 14: The Front Panel Of The Spectralink 6100 Mcu
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System The Front Panel of the SpectraLink 6100 MCU The MCU’s front panel contains the connections to the telephone system, switches to control system administration, and status LEDs. 1. STEP button: Selects a specific line or Base Station during registration process. -
Page 15: Site Preparation
Site Preparation Required Materials Provided by Customer The following equipment must be provided by the customer: Outlet Strip Recommended for installations with more than one MCU. This will allow the MCUs to be turned on and off together. Cross-Connect Block Required to connect the telephone switch ports and the Base Stations to the MCU. -
Page 16: Determine Location Of Mcu
Do not stack units on top of one another. Stacked MCUs can cause overheating and failure. Polycom recommends an operational temperature range of 0º– 40º C (31º–104º F). Optimal temperature is 20º C (68º F). Humidity recommendation is 20%– 80% (non-condensing). -
Page 17: Run Cable For System
Run Cables to Base Station Locations The Base Station locations should be designated on the building floor plans provided to the Polycom field service engineer. Base Stations can be mounted easily on raised or acoustical ceiling tiles, or on the wall. -
Page 18: Pull Cable
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Determine the amount of wire needed to connect the Base Station to the MCU by scaling from a floor plan or a sketch, pacing, measuring, or estimating. Remember to include enough wire to reach the ceiling. The wire length between the MCU and each Base Station may not exceed 2,200 cable feet. -
Page 19: Terminate Cable At Base Station Locations
Terminate Cable at Base Station Locations After running the wire to the Base Station location, terminate the wire using an RJ-45 modular crimp-on plug. Connect the data pair to pins 1 and 2, and the power pair to pins 7 and 8. If the connection uses more than two pair, refer to the table on the following page. -
Page 20: Prepare Demarc Blocks
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Prepare Demarc Blocks The MCU connects to the existing telephone system using RJ-21 connections. An MCU is designed to operate with a specific interface to the telephone system: two-wire digital or analog, or four-wire digital. - Page 21 Run Cable for System Dedicated line for diagnostic modem The SpectraLink 6100 MCU can be accessed remotely using an internal modem. To use the modem for remote access, a dedicated dial-in line must be provided. On digital interface systems this line must be terminated as a digital extension to the MCU.
- Page 22 SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Four-wire digital interface The wiring diagram below shows the connections required for a four- wire interface . Each MCU of this type requires two demarcation blocks which will be wired as indicated. Four-wire Digital Connection PN: 1725-36097-001_L.doc...
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Page 23: Install Demarc Blocks
Install Demarc Blocks The demarcation blocks used to connect the telephone system and Base Stations to the MCU should be installed on a typical telephone facility backboard. A 1/2” or 3/4” thick board mounted on the wall near the MCU is typical. Although this manual uses 66 blocks as examples, any standard cross-connect blocks are acceptable. -
Page 24: Connect Cables From Base Stations And Phone Lines To Demarc Blocks
Worksheet provided in this manual as needed. Use the forms to track the Base Stations and handset port assignments connected to each MCU. As the Polycom field service engineer makes each Base Station or handset connection, fill in the information on the form to identify... - Page 25 Run Cable for System Two-wire analog or digital demarc block The demarc block for the two-wire analog or digital interface should be wired as follows. Two-wire Connector PN: 1725-36097-001_L.doc...
- Page 26 SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Four-wire digital demarc block The four-wire digital interface (future release) requires two demarc blocks, one to Connector should be wired as follows. and one to Connector Four-wire Connector A on the MCU. They PN: 1725-36097-001_L.doc...
- Page 27 Run Cable for System Four-wire Connector B PN: 1725-36097-001_L.doc...
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Page 29: Install Spectralink 6000 System
Telephone system administrator is on-site to program the existing telephone system. If the work has not been completed, the Polycom field service engineer can leave the site and reschedule the installation when the items have been completed or corrected, or assist in preparing the site. -
Page 30: Check Components
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Check Components The following items should be at the installation site. SpectraLink 6100 Master Control Unit Depending on the size of your system, there may be up to four MCUs, which will be chained together to extend the coverage area. - Page 31 Install SpectraLink 6000 System Grounding materials per section below Grounding Instructions. PN: 1725-36097-001_L.doc...
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Page 32: Install Mcus
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Install MCUs Mount MCUs to wall The MCUs are designed to be mounted on a backboard of 3/4” plywood, securely fastened to the wall. Mount the MCUs vertically, side by side, using 2.75” spacing center-to-center for each unit. Do not stack MCUs on top of one another. - Page 33 No more than 15 units may be grounded through one connection to the protective earth ground. Systems involving more than 15 units must be broken up into groups of 15 or fewer units with each group provided with an independent protective earthing conductor. Connect MCU to demarc blocks Connect the male RJ-21 connector from the appropriate demarcation block to the designated RJ-21 connector (...
- Page 34 SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System No IPC cable is connected to the Applications Interface (OAI) Telephony Gateway may be connected to the When adding a new or replacement MCU to an existing system, the MCUs will perform a software update. See Chapter 8 section Replace an MCU for further details.
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Page 35: Connect Power
See Chapter 8 section Replace an MCU for details on the software update procedure. If you need additional help, please contact the Polycom Customer Support for assistance. 1. Power on the MCU with the mode switch in the... - Page 36 SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System STATUS (indicating an unconfigured MCU) should also be lit. If any other combination of already been selected. Go to step 5 to pick the desired switch type. 5. Press the type. With each press of the LINE LINE interface.
- Page 37 Install SpectraLink 6000 System 8. If you select a switch type that is not supported by the MCU type, the system will alarm. The LED will flash along with ERROR STATUS LEDs . For example, this alarm will display if you assign switch type NEC to an SCB-5XX –...
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Page 38: Install Base Stations
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Install Base Stations Be sure the Base Station is positioned clear of anything that might damage it. The Base Station should be well above head height, away from doors and other objects that might strike it, and away from areas open to the elements or possible water leaks. -
Page 39: Mount Base Stations On Finished Ceilings
5. Once the Base Station is anchored to the fastener, lift the acoustical tile and plug the RJ-45 8-pin modular plug into the connector on the top of the Base Station. — — — — Mount Base Stations on finished ceilings If your site does not have a dropped tile ceiling, the Base Station can be mounted to a finished ceiling or wall with a 4 to 5”... -
Page 40: Install Outdoor Base Stations
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Install Outdoor Base Stations Outdoor Base Stations are equipped with a protective enclosure, designed to be mounted to a wall or pole. After the enclosure is mounted, the Base Station is inserted in the enclosure and connected. Only RCO Base Stations can be used outdoors. -
Page 41: Connect And Register Handsets
Connect and Register Handsets Set Up Diagnostic Modem Each MCU has an internal modem feature that allows Polycom technicians to dial into the system for troubleshooting and maintenance. The modem is enabled on Line 1 when no handset is registered to Line 1. When enabled, the modem will auto-answer an incoming call to that line. -
Page 42: Register Handsets
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Register Handsets Before a handset can be used it must be registered to a line on one of the MCUs. While handsets are being registered, the system will continue normal operation. Use the Handset Planning Worksheet filled out by the system administrator to be sure you are correctly assigning each handset to its port and extension number. -
Page 43: Unregister Handsets
— — 4. Turn on the handset to be registered by holding down the key until the handset beeps twice. After a few seconds, the line indicator LED on the MCU will shine solid red. Once the handset is registered, the LED for the next line begins to flash. 5. -
Page 44: Program Handset Features
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Program Handset Features PBX and Key Systems provide users with special features such as hold, transfer, conference, camp on, and speed dial. These features can be accessed via the handset, but the telephone system or SpectraLink 6100 MCU must be programmed to allow access to these features from the handset. -
Page 45: Site Certification
Site Certification The Polycom field service engineer should not leave the site before contacting Polycom to perform remote install verification. Contact a Polycom engineer on the Customer Support Hotline at (800) 775-5330. The hours of operation are 6 a.m. to 6 p.m. Mountain time, Monday through Friday. -
Page 47: System Administration
Use the display its error code. For additional assistance in troubleshooting your system, please contact the Polycom Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. -
Page 48: Status Led Codes
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Certain four-wire telephones (such as MERLIN LEGEND) use a different connector on the phone than on the back of the MCU. Therefore you may need phone cord or an adapter to perform these tests. - Page 49 The following ERROR STATUS LEDs Description 1, 2, 3, 4, 5 MCU has not been configured for switch interface type. 1, 3 A Base Station has reported an internal problem. 2, 3 No communication with one or more Base Stations on this MCU. 1, 2, 3 Internal communication problem with the MCU.
- Page 50 Turn off the unit, place the mode switch to the NORMAL position and turn back on. Contact Polycom Customer Service for technical support. Turn off the MCU, place the mode switch in the NORMAL position and turn back on..
- Page 51 Handset Status Indicator Messages Indicator BATT Displays when user is on the handset and the battery charge is low. The user has two minutes to complete the call. BATTERY LOW Displays when user is not on the handset and battery charge is low. The handset will ring to alert user to this condition.
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Page 52: Replace A Handset
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Replace a Handset If a handset breaks or needs to be replaced, the old handset must be deleted and the new handset added. Delete old handset 1. Make sure all unregistered handsets are off. If this is not done an unregistered handset may unintentionally register to an available line. -
Page 53: Replace An Mcu
Replace an MCU When the system has more than one MCU, each MCU contains a complete set of configuration information for the entire system. This includes handset registration information, function definitions, and frequency sequence selection. This Configuration Sharing feature allows a failed MCU in a multi- unit installation to be replaced without having to register the handsets again. -
Page 54: Replace A Base Station
MCUs installed. Be patient and allow the system to complete this update. If the software updated does not start after 15 minutes, reboot the system. If issues still persist, please call Polycom Customer Support for further assistance. 5. After a few moments each MCU in the chain should have a unique box ID number ( If this is not the case, recheck the IPC wiring. -
Page 55: Handset Planning Worksheet
Handset Planning Worksheet Copy and complete this worksheet to keep track of the port numbers, extensions, users, and features assigned to your handsets. MCU ID: _________ Handset # Extension 2 ** *On MCU No. 1: Reserve Port 1 for access to SpectraLink Diagnostic Modem **On MCU No. -
Page 57: Base Station Location Worksheet
Base Station Location Worksheet MCU: ________ Base Station # Base Station 1 Base Station 2 Base Station 3 Base Station 4 MCU: ________ Base Station # Base Station 1 Base Station 2 Base Station 3 Base Station 4 MCU: ________ Base Station # Base Station 1 Base Station 2... -
Page 59: Technical Parameters
Technical Parameters Select Alternate Spread Spectrum Sequence The SpectraLink 6000 System uses spread spectrum radio transmission. Spread spectrum takes a discrete signal, such as a digitized voice conversation, and spreads it over a wide range of frequencies rather than transmitting at a single carrier frequency. The frequency range may need to be adjusted if other wireless devices in your facility, such as data terminals or bar code readers, share the same frequency band. -
Page 60: Change Companding
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System 2. Power the system on. indicating frequency selection mode. One of the 3. Use the 4. Press the that has been selected. 5. Return the mode switch to the 6. Repeat steps 1 through 5 for each MCU of a multi-unit installation. -
Page 61: Safety Notices
Safety Notices WARNING: Changes or modifications to this equipment not approved by Polycom may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: Polycom products contain no user-serviceable parts inside. -
Page 63: Index
Index AC Adapter ... 29 A-law ... 60 Alternate sequence ... 59 Attenuation ... 17 Base Station ... 28 Cabling ... 17, 19 Description ... 12 Installation ... 37 LED ... 47 Location Worksheet ... 57 Outdoor ... 39 Outside Wiring ... 39 Replacing ... - Page 64 SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Troubleshooting ... 47 Master Control Unit ... See MCU Base Station cabling ... 18 Connect to Demarc Blocks ... 32 Description ... 12 Front Panel ... 14 Location ... 16 Mounting ... 31 Multiple ...
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