SpectraLink Link 3000 MCU Maintenance And Diagnostics
Link wireless telephone system
Hide thumbs
Also See for Link 3000 MCU:
- Installation manual (54 pages) ,
- Operator’s console (49 pages) ,
- Maintenance and diagnostics (40 pages)
Related Manuals for SpectraLink Link 3000 MCU
Summary of Contents for SpectraLink Link 3000 MCU
- Page 1 Maintenance and Diagnostics Link Wireless Telephone System Link 3000 MCU Part Number: 72-0059-04 Issue E...
- Page 2 No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of SpectraLink whatsoever.
- Page 3 Note concerning shielded cable: SpectraLink recommends the use of shielded cable for all external signal connections in order to maintain FCC Part 15 emissions requirements. Note concerning the Wireless Telephone and Base Stations: This device complies with Part 15 of the FCC Rules.
- Page 4 SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU UL Information This symbol on the nameplate means the product is listed by Underwriter’s Laboratories, Inc. It is designed and manufactured to meet rigid U.L. safety standards against X-radiation, fire, casualty, and electrical hazards.
- Page 5 If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, please contact SpectraLink Corporation for information on obtaining service or repairs.
- Page 6 SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Industry Canada (IC) Notice Notice: The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will operate to the user’s satisfaction.
-
Page 7: Table Of Contents
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Table of Contents 1. ABOUT THIS DOCUMENT Contacting SpectraLink Icons Used in this Document Troubleshooting Overview 2. SYSTEM MAINTENANCE Replace an Interface Module (Hot Swap) Add a Wireless Telephone... - Page 8 SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU 5. TROUBLESHOOTING DURING START-UP PHASE Boot ROM LEDs Boot ROM Alarms Downloads Configuration Changes 6. TROUBLESHOOTING CARD ALARMS System and Shelf Controller Card Status Indicators Interface Module Status LEDs Reading the Status LEDs 7.
-
Page 9: About This Document
1. About This Document This document describes the procedures for troubleshooting, maintaining, and expanding the Link Wireless Telephone System (Link WTS). Additional information about the Link WTS can be found in the following SpectraLink user manuals: - Part Number 72-0059-01... - Page 10 SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU - The front panels of all system cards (System Controller, Shelf Controller, and LEDs Interface Modules) have six LEDs: one red (labeled ALARM), and five green (labeled 1-5) to indicate status, including alarm conditions. LED sequences, descriptions, and recommended procedures are provided in the section on Troubleshooting Alarm Codes for each type of card.
-
Page 11: System Maintenance
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU 2. System Maintenance This section explains some common maintenance procedures. Replace an Interface Module (Hot Swap) Interface Modules can be removed and replaced without shutting the system down. Interface Modules must be replaced with the same type of card. -
Page 12: Add A Wireless Telephone
Before adding a new Wireless Telephone, you must have a port location on the demarcation block on the switch and a port location on the Link 3000 MCU Interface Module. If no ports are available on the Link 3000 MCU, you must install another Interface Module in the shelf. -
Page 13: Delete A Wireless Telephone
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Delete a Wireless Telephone Use this procedure to completely remove a Wireless Telephone from the system, without replacing the telephone with another. 1. On the Operator’s Console, select F4, Port Card Configuration Display and Administration. -
Page 14: Add A Base Station
Before adding a new Base Station you should have a port location for the new equipment. If no ports are available on the Link 3000 MCU, you must install another Interface Module in the shelf. See Link WTS – Link 3000 MCU: Installation. -
Page 15: Replace A Base Station
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Replace a Base Station To replace a Base Station, unplug the existing Base Station and plug in the new Base Station. The LED will blink red and green as the system software downloads to the Base Station and the Base Station is tested. -
Page 16: Add A Shelf
Modules, you must add a shelf to the system. The system can support 19 Expansion Shelves. 1. Install the shelf. See Link WTS – Link 3000 MCU: Installation. 2. If you moved Interface Modules from one shelf into the new shelf, use the... -
Page 17: Wireless Telephone Problems
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU 3. Wireless Telephone Problems Using the Link Wireless Telephones The Link WTS is an in-building wireless communication system that allows hand-held Wireless Telephones to communicate using the existing telephone system. Calls are sent to and received by the Wireless Telephones via small radio transceivers called Base Stations, located throughout the building or campus. -
Page 18: No Svc" Displayed
See Link WTS – Link 3000 MCU: Installation for more information. 10. Isolate the Wireless Telephone line on the PBX from the Link 3000 MCU. Connect a wired telephone to the port to see if the wired telephone operates properly. -
Page 19: No Handoff
Interface Module that controls them, or with one or more Base Stations. 1. Check to see that the Wireless Telephones are correctly registered. See Link WTS – Link 3000 MCU: Operator’s Console for instructions. 2. At the Operator’s Console, use the... -
Page 20: Base Station Problems
If you try the following troubleshooting procedures and the Base Station still does not work, return the unit to SpectraLink for service. Multiple Base Stations Not Working If several of the Base Stations are not working there may be a problem with the Interface Module that controls them. -
Page 21: Base Station Led Flashing Red And Green
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Base Station LED Flashing Red and Green The LED on the Base Station is designed to flash in specific colors and patterns to reflect its functioning. At startup the system goes through a “listen” procedure to ensure that the Base Stations do not interfere with each other. -
Page 22: Base Station Will Not Download
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Base Station Will Not Download If a Base Station is stuck in download, the LED may flash red and green or just red; the status on the Operator’s Console will show ;... -
Page 23: Base Station Led Flashing Red, Yellow, Green
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Base Station LED Flashing Red, Yellow, Green The Base Station’s microprocessor is faulty. Replace the Base Station and contact SpectraLink Customer Service. Part Number: 72-0059-04-E.doc Page 23... -
Page 24: Troubleshooting During Start-Up Phase
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU 5. Troubleshooting During Start-Up Phase This section describes the sequence of the LEDs on all system cards when the system is first powered on (Boot ROM and Download of software). -
Page 25: Boot Rom Alarms
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Boot ROM Alarms During system boot, if alarms are encountered the red LED will be on. The alarm code will display on the green status LEDs, consisting of one second of blank lights followed by two LED sequences which each display for one second. -
Page 26: Troubleshooting Card Alarms
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU 6. Troubleshooting Card Alarms This section contains information about how to read the alarm LEDs on the system cards. For a complete list and description of alarms, see the Troubleshooting Matrix. - Page 27 SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU The following diagram shows the System Controller and Shelf Controller cards. RS-232 RS-232 LNKOK NETWORK SC/A (RJ45) SHELF SC/B (RJ45) 17-20 7-11 ALARM ALARM Status LEDs 12-16 System Controller Card Shelf Controller Card Part Number: 72-0059-04-E.doc...
-
Page 28: Interface Module Status Leds
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Interface Module Status LEDs The Status display on the Interface Module consists of: Description Red/Alarm Always Off Green 1 Card is up and running Green 2 One or more lines in use... -
Page 29: Reading The Status Leds
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Reading the Status LEDs The LEDs cycle in the following sequence: 1. Status 2. Alarm Code (all LEDs off if no alarm exists) 3. Component (all LEDs off if no alarm exists) The card will iterate through the list of active alarms showing only one of the active alarms at a time. -
Page 44: T1 Alarms
SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU T1 Alarms The remote card has two LEDs for each T1 connection labeled . The LNKOK LED is controlled by the hardware (T1 transceiver). The is on (red) to indicate Loss Of Signal. - Page 45 SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU List of possible port card alarm conditions and the probable causes: Component Alarm Probable Cause Disabled Card/System Locked Keepalive No IPC Keepalive message for 10 seconds Type Incorrect HW Board ID (not a 3000 remote card)
-
Page 46: Terms And Acronyms
These terms are used in alarms or alarm resolution on the Link WTS. - Cyclical Redundancy Check. Used to check for communication errors between MCU and Base Stations. - Internal abbreviation for communication algorithm used in SpectraLink telephone. - Control Switch. One of the FPGAs which provides fault tolerance within a CTLSW shelf. - Page 47 SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Index Adding Hot swap, 11 Base Station, 14 Hotline, 9 Shelf, 16 Icons, 9 Wireless Telephone, 12 Interface Module Alarms Alarms, 39 Display, 9 LEDs, 28 Replacing, 11 Interface Module, 39...
- Page 48 SpectraLink Corporation Maintenance and Diagnostics Link WTS – Link 3000 MCU Deleting, 16 Adding, 12 Shelf Controller Audio problems, 18 Alarms, 36 Deleting, 13 LEDs, 26 Dialtone, 18 Start-Up, 24 Multiple Wireless Telephones with problems, 19 System Controller No Handoff, 19...
Need help?
Do you have a question about the Link 3000 MCU and is the answer not in the manual?
Questions and answers