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Spectra Logic Spectra RXT150 User Manual

Spectra logic spectra rxt150: user guide
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S pectra
-150
RXT
®
User Guide
PN 90960000 Revision C

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Summary of Contents for Spectra Logic Spectra RXT150

  • Page 1 S pectra -150 ® User Guide PN 90960000 Revision C...
  • Page 2 If you do not agree to this End User License Agreement (EULA), do not use the Spectra Logic product. Instead, promptly contact Spectra Logic for instruction on return of the product for a refund. Any use of the Software, including but not limited to use of the product, will constitute your agreement to this EULA (or ratification of any previous consent).
  • Page 3 Spectra Logic Corporation: Contact Information United States Office Spectra Logic Corporation Mailing 1700 N 55th Street Address Boulder CO 80301 Phone (800) 833-1132 or (303) 449-6400 (303) 939-8844 http://www.SpectraLogic.com Product Warnings AC Power Warning: Risk of electrical shock. To remove AC power from the Spectra RXT-150, unplug the power cord from the power inlet.

  • Page 4: Table Of Contents

    Contents Chapter 1. Introduction RXT-150 and RXT Media Overview ......... . . 8 About the RXT-150 .
  • Page 5 Editing Network Settings ..........26 Logging In: Users and Passwords .
  • Page 6 Appendix A. Regulatory and Safety Standards Safety Standards ............49 WEEE Directive .

  • Page 7: Chapter 1. Introduction

    This guide assumes that you are familiar with technical tasks involving installation, maintenance, and operation of drives and data backup systems. Related Publications The following publications related to the RXT-150 are also available from Spectra Logic at www.spectralogic.com: • The Spectra RXT-150 Release Notes provides the most up-to date information about the RXT-150, including information about the latest firmware releases.

  • Page 8: Rxt-150 And Rxt Media Overview

    RXT-150 and RXT Media Overview The RXT-150 is based on RAID eXchangeable TeraPack, or RXT RXT-150 provides the RAID controller that writes to and reads from a portable media pack, that you’ve loaded into the drive. The pack is composed of multiple SATA disks in a sturdy enclosure.

  • Page 9: About Rxt Media

    About RXT Media Figure 1-3 shows the components of a RXT media pack. Quick-Reference Label Ventilation Screen Bar Code Label Figure 1-3 An RXT media pack, with the RXT media display called out. RXT Media LEDs Icon Meaning Power LED Green indicates that power is on.

  • Page 10: Rxt-150 Web Interface Introduction

    RXT-150 Web Interface Introduction Use the Web interface to access, configure, and use the RXT-150. Two other methods are also described where appropriate: the digital display, and the serial interface. Note: Use the Web interface as much as possible, as it provides the most comprehensive features and is easiest to use.

  • Page 11: Chapter 2. Initial Configuration

    2 Initial Configuration This chapter covers the following information: • Preparing for Configuration, below • Setting the IP Address on page 12 • Connecting to the Host on page 17 Note: This chapter covers, in greater detail, the information outlined in the Spectra RXT-150 Quick Installation poster that was shipped with your RXT-150.

  • Page 12: Setting The Ip Address

    Setting the IP Address Use the Web interface, as described in this section, whenever possible. An alternate method, sometimes useful in setting up the initial RXT-150 IP address, is reviewed in Option: Setting the IP Address Using the Serial Interface on page 15. •...

  • Page 13: Logging On To The Web Interface

    Logging on to the Web Interface 1. Use the temporary host to open a Web browser. 2. Point the browser to the IP address 192.168.200.200; the RXT Drive Login screen displays (Figure 2-1). 3. Type administrator in the User field and rxtadmin in the Password field. administrator rxtadmin Figure 2-1...

  • Page 14: Changing The Ip Address

    Changing the IP Address 1. Select Configuration > Network. The Network Settings screen displays (Figure 2-3). Figure 2-3 The Network Settings screen. 2. Select the IP address method. If you choose Static, enter the RXT-150 Static Address, Subnet, and Gateway. 3.

  • Page 15: Option: Setting The Ip Address Using The Serial Interface

    Option: Setting the IP Address Using the Serial Interface Navigate the RXT-150’s serial interface by typing, at the prompt provided, the letter or number corresponding to a menu option, then press the Enter key on your keyboard. Before Starting the Serial Interface Before using the serial interface, make sure that: •...
  • Page 16 Configuring DHCP Addressing 1. Type , then press Enter. The Diagnostics IP Menu appears below a listing of current network settings. 2. Type , then press Enter. The screen refreshes with the new information and a new menu. 3. To save the change, type press Enter.

  • Page 17: Connecting To The Host

    1. Use a SCSI cable to connect the RXT-150 to the host. RXT Drives provide an Ultra320 SCSI interface, and should work with any system that supports that connectivity method. Spectra Logic has tested HBAs for compatibility with RXT-150; that compatibility matrix is posted on the Spectra Logic Web site at www.spectralogic.com.

  • Page 18: Chapter 3. Using The Rxt-150

    3 Using the RXT-150 This chapter covers the tasks, listed below, associated with the RXT-150 and RXT media. Firmware upgrades, a task you’ll need to attend to occasionally, are described in the next chapter. • Running Backups on page 18 •...

  • Page 19: Using Rxt Media

    Using RXT Media Loading and Unloading RXT Media To load RXT media into a RXT-150: 1. Make sure that the RXT-150 is powered on and in ready mode (with the digital display blank and the blue status light flashing). 2. Slowly insert the RXT media into the RXT-150 (with the handle facing you) and gently push until the pack quietly snaps into position;...

  • Page 20: Setting Write Protection

    Chapter 3. Using the RXT-150 Setting Write Protection You can write-protect RXT media just as you would a tape. This prevents accidental overwriting of crucial data. Note that you must set the Write Lock/Unlock switch when the pack is outside of the RXT-150; the RXT-150 cannot recognize changes to the Write Lock/Unlock switch if the switch is operated while the RXT media pack is loaded.

  • Page 21: Interpreting The Web Interface

    Chapter 3. Using the RXT-150 Interpreting the Web Interface Figure 3-1 shows an example Web interface screen. Toolbars Date & Time Current User Hostname Refresh Messages Status Figure 3-1 The features of the Web interface (the RXT Media Status screen is shown). General Toolbar Select this toolbar to display RXT-150 and RXT media status.

  • Page 22: Web Interface Messages

    Web Interface Messages The RXT-150 proactively provides information to users by way of the Messages icon in the status bar of the Web interface (Figure 3-2). Messages icon Figure 3-2 The Messages icon on the status bar. The Messages icon indicates whether the RXT-150 and RXT media are functioning properly and if there are messages, using these designations: Symbol Description...

  • Page 23: Checking Rxt-150 And Rxt Media Status

    Checking RXT-150 and RXT Media Status Checking RXT-150 Status To view the status of a RXT-150: 1. Select the General > RXT-150. The RXT Drive Status screen displays. Figure 3-4 The RXT Drive Status basic and advanced screens. 2. To display more detailed RXT-150 information, select Show Advanced. A screen with more detailed information displays.

  • Page 24: Checking Rxt Media Status

    Checking RXT Media Status In addition to the information provided on the RXT media display (which is shown in Figure 1-3 on page 9), you can find more detailed information on RXT media status through the Web. 1. Make sure that a RXT media pack is loaded in the RXT-150. 2.

  • Page 25: Displaying The Rxt-150'S Ip Address

    Displaying the RXT-150’s IP Address Use the drive’s serial interface or the digital display to display the RXT-150’s IP address. Using the Serial Interface to Show the Drive’s IP Address To display the IP address on the serial interface, follow these steps. 1.

  • Page 26: Editing Network Settings

    Editing Network Settings Note: Only users with administrator privileges can edit Network settings. 1. Select Configuration > Network. The Network Settings screen displays (Figure 3-6). Figure 3-6 The Network Settings screen. 2. Edit your settings as necessary. 3. Select Save. Logging In: Users and Passwords You can log in to use the RXT-150 as either an administrator or an operator.

  • Page 27: Changing User Passwords

    Changing User Passwords The administrator has rights to change passwords on either account, and the operator can change only the operator’s password. To change passwords for the administrator and operator, follow the steps below. 1. Select Maintenance > Diagnostics; the RXT Diagnostics screen appears. 2.

  • Page 28: Setting The Date And Time

    Setting the Date and Time Note: Only users with administrator privileges can edit the date and time settings. To set the date and time used by the RXT-150, follow these steps: 1. Select Configuration > Date & Time; the Set RXT Drive Date & Time screen appears (Figure 3-8).

  • Page 29: Chapter 4. Managing Firmware

    4 Managing Firmware This chapter reviews information relating to RXT-150 firmware: • Firmware Overview, below • Upgrading RXT-150 Firmware on page 30 • Updating Multiple RXT-150 Drives: User Firmware on page 34 • Storing Firmware Copies: User Firmware on page 36 •...

  • Page 30: Upgrading Rxt-150 Firmware

    Firmware update tasks include: • Upgrading RXT-150 Firmware using the latest firmware on Spectra Logic’s Web site • Optional: Upgrading multiple RXT-150s quickly with User Firmware you’ve stored on a RXT media pack • Optional: Storing RXT-150 firmware on RXT media packs, as a redundancy safeguard, with User Firmware •...
  • Page 31 If it is, download the firmware and save it on the host. Figure 4-1 Summary of firmware upgrade process. Chapter 4. Managing Firmware Check to see if the RXT firmware on www.SpectraLogic.com is more recent than the firmware the drive is currently using. Browse to the firmware file...
  • Page 32 3. Compare the RXT-150’s Firmware Version (the Firmware Version field is noted in Figure 4-2) to the version available through www.spectralogic.com/rxt/ download. If the firmware on the Spectra Logic Web site is more recent, it will be named using a higher number. If the firmware on the Web is more recent, download it to the host computer to which the RXT-150 is attached.
  • Page 33 4. Using the RXT-150 Web interface, under Available Firmware from Host, select Browse, then select the file storing the latest firmware. 5. After this file displays, select Upgrade. A firmware license agreement displays. 6. Scroll down and select Accept. Wait until the upgrade is complete before using the Web interface further.

  • Page 34: Updating Multiple Rxt-150 Drives: User Firmware

    Updating Multiple RXT-150 Drives: User Firmware For sites with multiple RXT-150s, the optional user firmware method lets you update multiple drives quickly. Rather than repeating the procedure described in Upgrading RXT-150 Firmware on page 30 for every RXT-150 on your site, update your drives through User Firmware.
  • Page 35 3. Select Maintenance > Firmware. The Firmware Management screen (Figure 4-2) displays, showing current firmware settings. Latest firmware installed Figure 4-3 Creating User Firmware through the Firmware Management screen. 4. Select Save. The current RXT-150 firmware is copied to the RXT media pack as User Firmware.

  • Page 36: Storing Firmware Copies: User Firmware

    6. Display the Firmware Management screen, then select User Firmware Version Upgrade. The RXT media pack firmware updates the drive firmware. Figure 4-4 Upgrading a RXT-150 with User Firmware. Storing Firmware Copies: User Firmware You may choose to store a copy of the current RXT-150 firmware on a RXT media pack so that you have a copy at hand, for example, for redundancy or in adhering to best practices.

  • Page 37: Making Sure The Rxt-150 Can Access Rxt Media Data: Auto Firmware

    Making Sure the RXT-150 Can Access RXT Media Data: Auto Firmware When you load a RXT media pack into a RXT-150, the RXT-150 checks to make sure it can read the data on the RXT media pack. If it can’t, you are notified to upgrade the drive.
  • Page 38 Technology Note: How Auto Firmware Works RXT-150 drives contain firmware, and RXT media packs store a copy of the drive firmware on the pack as Auto Firmware. For the RXT-150 to read data from a RXT media pack, the drive firmware must be at or exceed the media’s Auto Firmware level.

  • Page 39: Chapter 5. Best Practices

    5 Best Practices This chapter covers some best practices for you to follow as you choose your solution, install and configure your new hardware, and begin using the RXT-150 and RXT media to protect your data. This includes information and tips to help you: •...

  • Page 40: Raid Overview

    RAID Overview RXT media packs support RAID, which stands for Redundant Array of Independent Disks. It is a system of using multiple hard drives for sharing or replicating data. RAID is not a replacement for a good backup system and policy; rather, it should be seen as added insurance against data loss and business disruption.

  • Page 41: Optimizing Performance

    The RXT-150 itself cannot be configured to alter performance; all performance tuning must be done with your operating system and backup software. To maximize RXT-150 performance, Spectra Logic recommends using a 256KB block size (or larger) in your backup application. Block sizes smaller than this may show decreased performance.

  • Page 42: Maintaining The Rxt-150 And Rxt Media

    • Spectra Logic recommends storing RXT media in the same type of environment in which it is used (see Environmental Specifications on page 53). This way, the RXT media is always ready for immediate access.

  • Page 43: Chapter 6. Warranty And Repair

    Warranty and Repair This chapter reviews the RXT-150 warranty and Spectra Logic’s repair policies and processes: • Contacting SpectraGuard Support on page 43 • RMA Returns on page 44 • Repair Policy: Limited Warranty on page 45 • Advanced Service Options on page 47 Note: This warranty applies only to the RXT-150.

  • Page 44: Rma Returns

    RMA Returns Your Technical Support representative may ask you to return a problem component to Spectra Logic for servicing. To return a RXT-150 or component for service: 1. Obtain a Return Materials Authorization (RMA) number from a Technical Support representative; this number identifies the part on its arrival.

  • Page 45: Repair Policy: Limited Warranty

    Upon completion of repair, Spectra Logic will return the unit via two-day shipment. Spectra Logic warrants the RXT-150 to be in good working order for a period of one full year from the date of shipment from Spectra Logic or an authorized Spectra Logic dealer.
  • Page 46 RXT-150. The purchaser is responsible for paying the shipping and insurance charges for warranty goods to Spectra Logic. Spectra Logic will pay for shipping the repaired item back to the purchaser.

  • Page 47: Advanced Service Options

    Confirmation that Spectra Logic hardware requires repair must be established by 2:30 p.m. MST for next day delivery. All replacement components are shipped to the customer. Spectra Logic is available during the hours listed for telephone support to assist with the installation of replacement components if needed.
  • Page 48 Next Business Day On-site service visits from a field service representative are scheduled upon verification that the unit has malfunctioned. Confirmation that Spectra Logic hardware requires repair must be established by 5:00 p.m. local time for a field service representative to be dispatched that day for arrival the following business day.

  • Page 49: Appendix A. Regulatory And Safety Standards

    Appendix A. Regulatory and Safety This appendix contains information on the regulatory and safety standards that apply to the Spectra RXT-150. See the following sections for detailed information on each: • Safety Standards, below • WEEE Directive on page 50 Safety Standards The Spectra RXT-150 complies with the following domestic and international product safety standards.

  • Page 50: Weee Directive

    Appendix A. Regulatory and Safety Standards WEEE Directive The following symbol on the back of this product indicates that this product meets the European Directive 2000/96/EC on Waste Electrical and Electronic Equipment known as the WEEE directive. This directive, only applicable in European Union countries, indicates that this product should not be disposed of with normal unsorted municipal waste.

  • Page 51: Appendix B. Specifications

    Appendix B. Specifications This appendix contains the following information: • Physical Specifications, below • RXT-150 Transfer Rates, below • RXT-150 Power Requirements on page 52 • Environmental Specifications on page 53 • RXT Media Specifications on page 54 Physical Specifications Specifications RXT-150 Height...

  • Page 52: Rxt-150 Power Requirements

    RXT-150 Power Requirements Source Input Voltage Input Power Current Input Frequency Fuse rating Power Cable The power cable included with RXT-150 is a standard, three conductor, 18 AWG power cord safe for 120-volt use in the United States and Canada. The cable has a molded NEMA 5-15P male connector to plug in the wall and a molded IEC 60320-type female connector to plug in the RXT-150 unit.

  • Page 53: Environmental Specifications

    Environmental Specifications Storing (Non-Operating) Environment for RXT-150 Humidity Temperature Altitude Maximum Wet Bulb Temperature a. Specifications are subject to change at any time without notice. Operating Environment Specifications for RXT Media Humidity Humidity Gradient Temperature Maximum Temperature Gradient Maximum Wet Bulb Temperature Altitude a.

  • Page 54: Rxt Media Specifications

    RXT Media Specifications Gold RXT Media (RAID 0, 1+0, 5) Mounting Speed Transfer Rates MCBF Uncorrectable Error Rates Power Capacity a. Specifications are subject to change at any time without notice. Silver RXT Media (RAID 0, 1) Mounting Speed Transfer Rates MCBF Uncorrectable Error Rates Power...

  • Page 55: Appendix C. Management Options

    Appendix C. Management Options This appendix contains the following information about other methods you can use to take advantage of the RXT-150: • Using the Digital Display, below • Interpreting Flash Codes on page 59 • Using the Serial Interface on page 61 Using the Digital Display You can use the digital display to...

  • Page 56: Displaying The Current Rxt-150 Ip Address

    Displaying the Current RXT-150 IP Address To identify the IP address using the digital display, follow the procedure in Displaying the RXT-150’s IP Address on page 25. Using the Digital Display for Firmware Tasks Displaying the Current RXT-150 Firmware Version Make sure that the display is in the default state (the digital display is blank with the LED flashing slowly and steadily).
  • Page 57 Displaying the Current Auto Firmware Version on Loaded RXT Media Make sure a RXT media pack is loaded, and that the media contains auto firmware. Note: If no auto firmware is loaded on the RXT media, you are redirected from this task. Press Select, then press Load/Unload repeatedly to display D, then press Select to display the first character of the user firmware version address.
  • Page 58 Upgrading the RXT-150 Firmware from User Firmware Note: Load a user firmware image onto the RXT media prior to performing the User Firmware upgrade process. See Saving the Current RXT-150 Firmware to User Firmware on page 57. Make sure a RXT media pack is loaded, and that a user firmware image resides on the RXT media.

  • Page 59: Interpreting Flash Codes

    Interpreting Flash Codes Use the chart below to interpret the flash codes that appear on the digital display, then follow any recommended steps. Use the Web interface, or optionally the serial interface, to collect traces and diagnostic data. Contact SpectraGuard Support for help. Meaning Code Powering On...
  • Page 60 Meaning Code RXT-150 Firmware Upgrade In Progress RXT-150 Firmware Upgrade Failed Internal Application Failed SATA Channels cannot power on or physical read error Appendix C. Management Options Resolution Wait until the firmware file has upgraded. Try the upgrade again. If this fails, e-mail SpectraGuard Support with trace and debug files.

  • Page 61: Using The Serial Interface

    Using the Serial Interface Note: It is easiest to use the Web interface for updating firmware. Refer to Chapter 4. Managing Firmware. The RXT-150’s serial interface provides clearly defined choices that make it easy to find the information and functionality you need. To navigate the serial interface, simply type the letter or number of the choice you want to select at the prompt provided, then press the Enter key on your keyboard.

  • Page 62: Glossary

    Glossary administrator A type of user who is allowed to control all aspects of the RXT-150, including all configuration and security functions. auto firmware Auto firmware automatically protects data from firmware mismatches that may prevent the RXT-150 from reading data on a RXT media pack. As with any removable media, there is a risk over time that the data format stored on the media cannot be read by a drive with down-level firmware.
  • Page 63 firmware RXT-150 software that may also be copied to and stored on a RXT media pack. Firmware can be updated through the RXT-150’s Web server or through the display on the front of the RXT-150. host The computer system to which the RXT-150 is connected. Internet Protocol.
  • Page 64 The RXT-150 display is blank and a small blue LED in the lower right corner of the display flashes steadily. Return Materials Authorization. Required by Spectra Logic for the repair or exchange of any RXT-150 or its components.
  • Page 65 user firmware User firmware is a copy of RXT-150 firmware that a user has placed onto a RXT media through the Web (or other) interface. The user can optionally use this firmware copy to update the firmware in other RXT-150s. To do this, the user loads the RXT media pack with the User Firmware into a RXT-150, then uses the Web (or other) interface to copy the pack’s firmware to the RXT-150.

  • Page 66: Index

    8, 22, 55 environmental specifications 53 Ethernet port 8 EU compliance 50 exclamation point icon 22 fan 8 fax Spectra Logic 3 flash codes 59 fuse 8 General toolbar 21 handling best practices 42 high voltage warning 3...
  • Page 67 27 performance optimizing 41 phone Spectra Logic 3 physical specifications 44 policies advanced service options 47 warranty repair 45 power cable 52 requirements 52 warning 3 power LED 9 power switch 8 quick-reference label 9 RAID overview 40...

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