Light Output Control Issues - Honeywell INCOMM L510 User Manual

Lamp controller

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INCOMM L510 LAMP CONTROLLER USER GUIDE

Possible Reasons:

• The PC503 USB commissioning device is not connected to a USB port on the PC being used to run EngINN. There is an

issue with the USB cable used, or the USB driver the PC503 uses did not install correctly. Look at the bottom right of

EngINN. Does it indicate "PC503-Channel XX – Connected" or "Disconnected".

If it indicates disconnected, verify the connection between PC503, USB cable, and the used PC. Try just unplugging the

USB cable and plugging it back in again and see if that forces EngINN to connect to the PC503. If that doesn't work, try

plugging the USB cable into a different USB port. PC503 is a Windows HID device similar to a mouse that does not need an

installed driver, and no Com port gets assigned to it.

• The L510 is not powered. Verify that the L510 power cable is plugged into a live/powered outlet supplying 120VAC. If

powered, the Green Status LED on the L510 should be ON.

3. When writing a configuration to the L510 from EngINN, you get a "DeviceType value doesn't match with the configured

device in EngINN" message, and EngINN does not configure the device.

Possible Reasons:

The software loaded into the L510 is not the proper INNTool Shelf software that needs to be used with EngINN. EngINN expects

devices configured and commissioned from EngINN to be loaded with a specific "INNTool Shelf" version for the particular device

getting configured. EngINN first reads the device's "Device Type" ID when you start downloading a configuration to the device. It

does not match what EngINN expects. It stops the configuration and indicates that the Device Type in the device does not match.

It would help if you verify what loaded actual software into the L510 and whether it is the latest/current INNTool Shelf version for

the L510. Contact Inncom Customer service if you have questions.