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Installation must be performed by qualified personnel only, and must conform to all local codes. Any external power supply connected to this product may only be connected to another Avigilon product of the same model series. External power connections must be properly insulated.
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(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Avigilon Corporation hereby declares that the devices outlined in this user manual conform to FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a).
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For Korea Disposal and Recycling Information When this product has reached the end of its useful life, please dispose of it according to your local environmental laws and guidelines. European Union: This symbol means that according to local laws and regulations your product should be disposed of separately from household waste.
Table of Contents Overview Camera Module Lens View IR View SD, Power, I/O and USB View LED, Ethernet and Audio Switch View Bottom View Surface Mount Complete View Adapter View In-Ceiling Mount Complete View Adapter View Pendant Mount Complete View Adapter View Wall Arm View Preparing for Installation...
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In-Ceiling Mount Installation Required Tools and Materials Camera Package Contents Installation Steps Mounting the Dome Camera Using the Ceiling Clamps Connecting Cables Installing the Dome Cover Installing the Dome Cover for a Non-IR Dome Camera Installing the Dome Cover for an IR Dome Camera Pendant Mount Installation Required Tools and Materials Package Contents...
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Non-Seamless Failover for H6A models Seamless Failover for H6X Models Connecting to External Devices Connection Status LED Indicator Troubleshooting Network Connections and LED Behavior Resetting to Factory Default Settings Setting the IP Address Using the ARP/Ping Method Cleaning Dome Bubble Body Limited Warranty and Technical Support viii...
Overview Camera Module Lens View 1. Azimuth control Provides control of the image angle. 2. Camera lens Lens that captures the video image. 3. IR LEDs IR illumination provides scene illumination in the IR spectrum. 4. Lanyard Connects to a lanyard hook on the cover. IR View For IR Dome camera models only.
1. Tilt lock thumb screw Provides a locking mechanism for the image tilt adjustment. 2. IR positioning indicator Helps when aiming the IR LEDs. For more information, see Aiming the Dome Camera on page 42. SD, Power, I/O and USB View 1.
LED, Ethernet and Audio Switch View 1. Link LED indicator Amber LED indicates if there is an active connection in the Ethernet port. 2. Connection status LED indicator Green LED provides information about device operation. For more information, see Connection Status LED Indicator on page 48.
1. Serial number tags Device information, product serial number and part number label. 2. Cable entry hole An entry hole for the cables required for camera operation. 3. Mounting setscrews Setscrews to attach the camera to the mounting adapter. 4. Lanyard hook Hooks to attach the lanyard from the mounting adapter.
Adapter View 1. Electrical box mounting holes Holes for mounting the wall plate to an electrical box. The wall plate supports five configurations: A. UK standard single gang box B. Octagon gang box C. 4" gang box D. Pendant mount adapter E.
In-Ceiling Mount Complete View 1. Dome cover Vandal resistant dome cover. 2. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base. 3. In-ceiling mount adapter Used to mount the camera to a ceiling. Adapter View 1.
Pendant Mount Complete View 1. NPT pipe NPT pipe used for a pendant mount with the NPT adapter. 2. 1-1/2” NPT-female to NPT-female adapter An adapter for attaching the pendant NPT mount to an NPT pipe. 3. Lock nut Lock nut for securing the pendant NPT mount on the NPT-female to NPT-female adapter. 4.
Adapter View 1. Camera mounting screws Screws for securing the camera to the pendant mount adapter. 2. Cable entry hole An entry hole for the cables required for camera operation. 3. Lanyard Connects to a lanyard hook on the surface mount adapter. Wall Arm View Adapter View...
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1. Pendant wall mount Used with the NPT adapter to mount the dome camera to a wall in pendant installations. 2. Pendant wall mount screws Screws for securing the pendant wall mount to the mounting bracket. 3. NPT pipe entry hole A 1-1/2”...
Preparing for Installation Pre-Deployment In-Box Configuration The camera comes equipped with an RJ45 connector that is accessible from the outside of the box for users that want to configure camera settings before installing the camera. The RJ45 connector is accessible through the small flap on the side of the camera box for easy configuration before unpacking the camera.
The camera should be mounted to a stable surface to minimize the physical movement of the camera after installation. For more details, see Designing a Site for Video Analytics. The document is available on the Avigilon website. Inserting Cables through the Sealing Grommet Unless specified otherwise, you must pull the required cables through the sealing grommet included with the camera when using a cable entry hole.
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1. Locate the included cable entry grommet. 2. Pull the tab on the grommet to open a hole for the Ethernet cable. 3. Push an Ethernet cable through the grommet by one of the following methods: a. If the Ethernet cable is uncrimped, push the cable through the grommet. b.
No. 2 Phillips screwdriver — for attaching camera to an electrical box or mounting surface Silicone sealant Camera Package Contents Ensure the package contains the following: Avigilon H6A Indoor or Outdoor Dome Camera Mounting template sticker Cable entry grommets ...
3. Insert the wall anchors into the mounting holes. 4. Use four screws to secure the adapter to the mounting surface. Installing the Surface Adapter Using the Side Cable Entry Hole Perform the following steps if you will be mounting to a surface with the required cables coming out of an external conduit pipe.
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1. Use the mounting template to drill four mounting holes and position the conduit pipe correctly. 2. Insert the wall anchors into the mounting holes. 3. Use a screwdriver to loosen the side cover on the surface adapter, and remove the cover. 4.
Mounting the Dome Camera to the Surface Adapter 1. Attach the lanyard on the adapter to the lanyard hook on the bottom of the camera. Let the camera hang. 2. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the bottom of the camera.
page 11. 3. Mount the camera using the three mounting setscrews. Connecting Cables Refer to the diagrams in Overview on page 1 for the location of the different connectors. 1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), connect the devices to the I/O connector block.
Installing the Dome Cover for an IR Dome Camera 1. Attach the lanyard to the dome cover. 2. Remove the protective cover on the inside of the dome bubble. 3. Make sure that the camera lens is facing the side of the dome cover that has the green label on it. 4.
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5. Tuck the lanyard inside the camera so it does not get pinned between the camera and dome cover. 6. Fix the camera into place by pushing upward on the dome bubble. 7. Hold the camera bubble in place and rotate the rim until the setscrews on the rim align with the screw holes on the camera.
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8. Attach the dome cover to the base by tightening the screws with the star-shaped driver. 9. Remove the protective cover on the outside of the dome bubble. Installing the Dome Cover for an IR Dome Camera...
No. 2 Phillips screwdriver — for attaching the camera to a mounting surface and positioning the clamps. Camera Package Contents Ensure the package contains the following: Avigilon H6A Indoor Dome Camera Mounting template sticker Cable entry grommets ...
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1. Use the mounting template to cut an entry hole for the camera and cables into the ceiling. 2. Insert the sealing grommet with all the required cables pulled through into the cable entry hole on the bottom of the in-ceiling adapter. For more information on using the sealing grommet, see Inserting Cables through the Sealing Grommet on page 11.
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4. Use a No. 2 Phillips screwdriver to push each of the clamps into the camera. Push the clamp down until the spring is fully compressed, then rotate the clamp counter clockwise into the ready position. 5. Attach the lanyard on the in-ceiling adapter to the lanyard hook on the bottom of the camera. 6.
7. Tighten the mounting screws to secure the camera module to the in-ceiling adapter. Connecting Cables Refer to the diagrams in Overview on page 1 for the location of the different connectors. 1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), connect the devices to the I/O connector block.
Installing the Dome Cover for a Non-IR Dome Camera 1. Attach the lanyard to the dome cover. 2. Remove the protective cover on the inside of the dome bubble. 3. Attach the dome cover to the base by tightening the screws with the star-shaped driver. 4.
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6. Fix the camera into place by pushing upward on the dome bubble. 7. Hold the camera bubble in place and rotate the rim until the setscrews on the rim align with the screw holes on the camera base. 8. Attach the dome cover to the base by tightening the setscrews with the star-shaped driver. Installing the Dome Cover for an IR Dome Camera...
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9. Remove the protective cover on the outside of the dome bubble. Installing the Dome Cover for an IR Dome Camera...
Silicone sealant Package Contents Ensure the package contains the following: Note: The pendant wall mount and pendant NPT mount are sold separately. Avigilon H6A Dome Surface Mount Camera Mounting template sticker Cable entry grommets RJ-45 grommet piercing cap ...
Installing the Pendant Wall Mount When installing the wall mount, the cables for the camera can be accessed through either a hole in the wall or from a bottom conduit entry into the wall arm. If your installation requires a bottom conduit to access the required cables, refer to Accessing Cables through the Bottom Conduit on page 31.
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4. The finished wall arm installation should resemble the following image. Installing the Pendant Wall Mount...
Accessing Cables through the Bottom Conduit 1. Use a screw driver to loosen the plug on the bottom of the wall arm. 2. Use the mounting template to drill four mounting holes into the mounting surface. 3. Use a drill to bolt the wall arm to the mounting surface. Accessing Cables through the Bottom Conduit...
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4. Push the required cables up the conduit pipe. 5. Screw the conduit pipe to fasten it to the bottom of the wall arm. Accessing Cables through the Bottom Conduit...
Tip: We recommend using a 1-1/2” conduit pipe for mounting the pendant NPT. Note: The NPT pipe and NPT-female to NPT-female adapter are not supplied by Avigilon and should be sourced separately. 1. Pull the required cables through the NPT conduit pipe.
3. Screw the lock nut onto the pendant NPT mount. 4. Apply thread seal tape to the pendant NPT mount and screw it into the pipe adapter. Mounting the Dome Camera to the Pendant Wall Mount 1. Pull the required cables through the pendant adapter. 2.
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4. Attach the lanyard on the pendant mount to the lanyard hook on the bottom of the surface mount adapter. 5. Mount the surface adapter so the mounting screws go into the holes and then twist the surface adapter clockwise until it is secure. Use a screwdriver to tighten the screws on the inside of the adapter, and secure the adapter to the wall arm.
Connecting Cables Refer to the diagrams in Overview on page 1 for the location of the different connectors. 1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), connect the devices to the I/O connector block. 2.
Installing the Dome Cover for an IR Dome Camera 1. Attach the lanyard to the dome cover. 2. Remove the protective cover on the inside of the dome bubble. 3. Make sure that the camera lens is facing the side of the dome cover that has the green label on it. 4.
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5. Tuck the lanyard inside the camera so it does not get pinned between the camera and dome cover. 6. Fix the camera into place by pushing upward on the dome bubble. 7. Hold the camera bubble in place and rotate the rim until the setscrews on the rim align with the screw holes on the camera base.
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8. Attach the dome cover to the base by tightening the screws with the star-shaped driver. 9. Remove the protective cover on the outside of the dome bubble. Installing the Dome Cover for an IR Dome Camera...
For more information, see the Avigilon Cloud Services User Guide. Tip: If you are connecting your Avigilon camera to a 3rd party VMS, you will need to set up the first user through the camera's Web Interface, USB Wifi Adapter, or Camera Configuration Tool before you connect to the 3rd party VMS.
Web browser interface: http://< camera IP address>/. Network Video Management software application (for example, the Avigilon Control Center software). Note: When you log in the first time, the camera will be in a factory default state and no password is...
5. For an IR Camera, set the IR LEDs in one of the three positions shown in the image below. 6. In the camera web browser interface or the Avigilon Control Center software, adjust the camera’s Image and Display settings. You can set the zoom position, focus, and change the image rotation.
In the camera web browser interface or the Avigilon Control Center software, use the camera’s Image and Display settings to zoom and focus the camera. a. Use the zoom buttons to zoom the camera in or out.
For more information, see the Camera Configuration Tool User Guide. If the camera is connected to the Avigilon Control Center system, you can use the client software to configure the camera. For more information, see the Avigilon Control Center Client User Guide.
Cable Connections Connecting External Power If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to the diagrams in this guide for the location of the power connector block. The power consumption information is listed in the product specifications. To connect power to the power connector block, complete the following steps: 1.
interruption of camera operation or video recording. This is mainly useful if you want redundant power sources so that backup power will be available if one power source goes down. Note: Seamless failover is only guaranteed when PoE Class 4 (25.5W) "full power" is available on the PoE port.
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1. AUX1 — Auxiliary Power Wire. Takes DC aux power only. 2. AUX2 — Auxiliary Power Wire. Takes DC aux power only. 3. Digital Output 4. Ground 5. Digital Input 6. Voltage Output (Max 50mA) 7. Audio Ground 8. Audio Input (line level) 9.
Connected to the Network Video Management software or an ACC™ Server. The default connected setting can be changed to Off using the camera's web user interface. For more information see the Avigilon IP Camera Web Interface User Guide. Troubleshooting Network Connections and LED Behavior Note: For any of the below LED behaviors, ensure that the camera is getting power and is using a good network cable before trying another solution.
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LED Behavior Suggested Solution Both LEDs are blinking several times at Perform a factory reset of the camera using the physical the same time, then pause and repeat the firmware revert button. Resetting through the camera's web blinking interface will not produce the desired result. A different LED blinking pattern than Perform a factory reset of the camera using the physical those described above...
Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: Figure 1: The firmware revert button on the dome camera.
Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method checkbox is selected in the camera's device's web browser interface. For more information, see the Avigilon IP Camera Web Interface User Guide. Complete the following steps to configure the camera to use a specific IP address: 1.
Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble: Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints. ...
Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact. Limited Warranty and Technical Support...
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