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Solving Problems
The paper is curled.
Solutions
If the paper is curled or the edges of the paper are folded, it may touch the print head and be fed at an
angle.
Place the paper on a flat surface to check if it is curled. If it is, flatten it.
The paper is loaded incorrectly.
Solutions
Load paper in the correct direction, and slide the edge guide against the edge of the paper.
"Loading Paper in the Rear Paper Feeder" on page 26
&
Paper Is Smeared or Scuffed
The following causes can be considered.
Paper is loaded incorrectly.
Solutions
When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the
paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
"Loading Paper in the Rear Paper Feeder" on page 26
&
The paper path is smeared.
Solutions
When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the
paper path.
"Cleaning the Paper Path" on page 54
&
The paper is curled.
Solutions
Place the paper on a flat surface to check if it is curled. If it is, flatten it.
The back of the paper was printed before the side that had already been printed was dry.
Solutions
If the back of the paper was printed before the side that had already been printed was dry, ink may stick
to the roller inside the printer and transfer to the paper the next time you print. When performing
manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
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Print Quality is Poor
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