VTech SIP Contemporary Series User Manual page 14

Question
5. I cannot dial out.
6. The telephone cannot register to the
network server.
7. The telephone does not ring when there is
an incoming call.
Suggestions
• Try all the above suggestions.
• A prefix may be required for dialling some
internal or external calls
• Make sure there is a dial tone before dialling.
It is normal if the cordless handset takes
a second or two to synchronise with the
telephone base before producing a dial
tone. Wait an extra second before dialling.
• Check your server settings. If other
telephones in your hotel are having the
same problem, the problem is in the wiring
or network server. Contact your telephone
service provider (charges may apply).
• Make sure your network is providing Power
over Ethernet (PoE).
• Make sure the initialization and system
registration process completes.
• If there is an error during the initialization
and system registration process, the
SPEAKER key flashes twice every second.
Disconnect the Cat-5 network cable from
the network wall jack and connect it back
into the network wall jack with Power over
Ethernet (PoE) to start the initialization and
system registration process again.
• Make sure the Cat-5 network cable is
plugged into the LAN port of the telephone
base and the network wall jack with Power
over Ethernet (PoE).
• Check your server or telephone
administrative settings.
• If other telephones in your hotel are having
the same problem, the problem is in the
wiring or network server. Contact your
telephone service provider (charges may
apply).
• Other electronic products such as HAM
radios and other DECT phones can cause
interference with your cordless phone. Try
installing your phone as far away as possible
from these types of electronic devices.
• The Cat-5 network cable may be defective.
Install a new Cat-5 network cable.
EN - 14
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