LG STB-3500 Setup Manual
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LG STB-3500 Setup Manual

LG STB-3500 Setup Manual

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© Copyright 2017 LG Electronics U.S.A., Inc.
HD Commercial Interface Set-top Box
Commercial Mode Setup Guide
STB-3500
Interactive Pro:Centric 
Functionality
RF or IP Content Delivery
EXPERIENCED INSTALLER
EZ-Manager Wizard
pages 17 – 26
Custom Master STB Setup
pages 42 – 44
Cloning Procedures
pages 45 – 50
P/N: 206-4276 (Rev F3)
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Summary of Contents for LG STB-3500

  • Page 1 Functionality RF or IP Content Delivery • EXPERIENCED INSTALLER EZ-Manager Wizard pages 17 – 26 Custom Master STB Setup pages 42 – 44 Cloning Procedures pages 45 – 50 P/N: 206-4276 (Rev F3) © Copyright 2017 LG Electronics U.S.A., Inc.

  • Page 2: Safety Warnings

    • Consult the dealer or an experienced radio/TV technician for help. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read these instructions. 17. Power Cord Caution: It is recommended that appliances be placed Keep these instructions. upon a dedicated circuit; that is, a single outlet circuit Heed all warnings. which powers only that appliance and has no additional outlets or branch circuits.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS 26. Do not touch the ventilation openings, as they may become (Continued from previous page) hot while the STB is operating. 22. Outdoor Antenna Grounding 27. If you smell smoke or other odors coming from the STB or If an outside antenna or cable system is connected to the hear strange sounds, unplug the power cord, and contact an product, follow the precautions below.

  • Page 5: Table Of Contents

    USB Configuration ......25 STB-3500 Jack Panels......81 Ez Download Utility .

  • Page 6: Stb-3500 Introduction / Setup Checklist

    If you are connecting the STB to an LG display panel, the LG remote provided with the display should be sufficient. If you are connecting the STB to a non-LG display panel or if you intend to use multiple STBs/displays in a single room installation environment, an LG Installer Remote dedicated to STB control is available for purchase.

  • Page 7: Stb-3500 Cabling Connections

    CHANNEL on the display panel to 0 before connecting the STB. • For newer LG Public Display TVs, when you power ON the TV for the first time, a Welcome Wizard will be displayed, and you will need to complete the first two steps of the wizard before you can successfully connect the STB.
  • Page 8 (See also * on following page.) • For LG Hospitality TVs: Use the MPI/MTI cable provided to connect MPI/MTI TELEVISION CONTROL on the STB-3500 front jack panel to the MPI port on the rear jack panel of the display.

  • Page 9: Stb-3500 Cabling Diagram

    * Only one Television/Display Control connection should be used. The proper connection depends on the type of display panel to be controlled. Also, note that on early STB-3500 models, the RS-232C TELEVISION CONTROL jack is labeled “DISPLAY CONTROL 1” and the MPI/MTI TELEVISION CONTROL port is labeled “DISPLAY CONTROL 2.”...

  • Page 10: Commercial Mode Overview

    (FTG) Mode operation via the STB CPU. Alternatively, the EBL module can be configured either for Pass- through Mode (default) or FTG Mode. When neither the CPU nor EBL is in FTG Mode, the STB-3500 may also be controlled externally via its EXT MPI CONTROL port (on early STB-3500 models, labeled “MPI”).

  • Page 11: Ftg Mode

    STB will “own” the FTG Channel Map—the CPU or the EBL. For the STB-3500, there are two FTG Modes—FTG Mode via CPU and FTG Mode via EBL—which are separate and distinct FTG Modes of operation, each with its own unique advantages and requirements, as outlined below and on the following page.
  • Page 12 Guide for the FMA device for further information. While the STB is in FTG Mode: • Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only. • FTG Mode via CPU configuration changes must be made using a TLX file (typically edited in the FTG File Manager), while FTG Mode via EBL configuration changes must be made using the FTG Device Configuration Application.

  • Page 13: Determining The Stb Operating Mode

    Commercial Mode Overview (Cont.) Remote Management in FTG Mode When the STB is configured for FTG Mode via CPU, remote management of the FTG Channel Map and FTG Installer Menu settings is provided by a Pro:Centric server, via a TLX file loaded on the Pro:Centric server Admin Client.

  • Page 14: Pro:centric Operation

    Pro:Centric Operation Pro:Centric Interactive Menu Features LG’s Pro:Centric application enables guests to locate and select television entertainment using an interactive channel guide, check the daily weather, and view hotel and surrounding amenities via custom billboards and points-of-interest maps. Pro:Centric application features include: •...

  • Page 15: Pro:centric Setup

    Pro:Centric Operation (Cont.) Pro:Centric Setup Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client User Guide. This document describes only those settings that must be specified on the STB to enable Pro:Centric remote management and/or the Pro:Centric application. •...

  • Page 16: Setting The Video Output Resolution

    Setting the Video Output Resolution The first time you turn ON the STB/display panel, a Please Select Video Output Resolution menu will be displayed, and you will need to select the appropriate option—720p, 1080p, or 1366 x 768— for the STB’s video output format. You cannot proceed with STB configuration until you make a selection.

  • Page 17: Ez-Manager Wizard

    EZ-Manager Wizard The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or manual) of configuring the essential Installer Menu items for Pro:Centric operation. The wizard is initiated once the video output resolution is set (see previous page) and subsequently each time the STB/display panel is turned ON, until one of its configuration methods has been completed or the wizard is exited.

  • Page 18: Initiate Configuration Or Exit The Ez-Manager Wizard

    Initiate Configuration or Exit the EZ-Manager Wizard The Welcome screen provides a brief introduction to the EZ-Manager Wizard. WELCOME TO LG’S EZ-MANAGER WIZARD . Use this setup wizard to configure the STB for Pro:Centric and/or Free-To-Guest (FTG) operation. Select NEXT to continue.

  • Page 19: Stb Configuration Options

    EZ-Manager Wizard (Cont.) STB Configuration Options From the STB Configuration Options screen, you can choose how to proceed with the configuration of this STB/display (assuming you do not opt to exit the wizard, which you may also do at any time). Note: If you intend to use the Zoning feature(s) on the STB for location-specific configuration purposes, select the “Zones &...
  • Page 20 EZ-Manager Wizard (Cont.) EZ-Manager Wizard (Cont.) Note: Zoning features are only applicable for STBs that will be configured using a TLX file (local or remote configuration). ZONES, LABEL, AND ROOM NUMBER . If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Zone Wi-Fi Zone # (1-99) based on the Wi-Fi Zone in which this STB is installed.

  • Page 21: Configure Pro:centric Settings

    EZ-Manager Wizard (Cont.) Configure Pro:Centric Settings Once you select “NEXT” from the STB Configuration Options screen, the Searching for Pro:Centric Server screen is displayed. Note: Select the “BACK” button, where available, to check previous settings, as necessary. SEARCHING FOR PRO:CENTRIC SERVER... It may take 2 min 51 second(s).
  • Page 22 EZ-Manager Wizard (Cont.) (Continued from previous page) If the process is successful, no further user interaction is required, though, in some instances, where the option (for example “NEXT”) is available, you may manually move forward to subsequent steps within the wizard to speed up the process. PROCESSING THE PRO:CENTRIC CONFIGURATION Downloading the Pro:Centric application files takes a few minutes.
  • Page 23 EZ-Manager Wizard (Cont.) Manual Pro:Centric Configuration 1. With the Searching for Pro:Centric Server screen on display, use the arrow keys on the Installer Remote to select/highlight MANUAL PRO:CENTRIC at the bottom right of the screen, and then press OK. In the Pro:Centric Manual Configuration screen (see examples below), you will be able to configure the appropriate Pro:Centric settings in the STB.
  • Page 24 EZ-Manager Wizard (Cont.) (Continued from previous page) 3. Refer to the appropriate subsection below, depending on the Pro:Centric server configuration, to complete the remaining fields. RF Configuration a) In the Media Type field, use the Left/Right arrow keys to select RF. b) In the Data Channel field, use the Left/Right arrow keys to select the RF channel number that will be used by the Pro:Centric server as its data channel.

  • Page 25: Usb Configuration

    EZ-Manager Wizard (Cont.) (Continued from previous page) When the Pro:Centric configuration is complete, an EZ-Manager Configuration Complete screen (see example on page 22) is displayed, and after 10 seconds, the wizard exits, and the STB turns OFF. Note: With the EZ-Manager Configuration Complete screen on display, you can also manually turn off or reboot the STB.
  • Page 26 EZ-Manager Wizard (Cont.) (Continued from previous page) 2. Use the arrow keys on the Installer Remote to select USB CONFIGURATION, and then press You will be redirected to the STB Manager / USB Download Menu (see example below). STB MANAGER CANCEL USB Download Menu Ez Download...

  • Page 27: Ez Download Utility

    Ez Download Utility The Ez Download utility, available from the STB Manager / USB Download Menu, enables you to select multiple files (one of each file type) at one time from the files loaded on a USB memory device. You may use this utility to download any one or all of the following to an STB: TLX file for configuration purposes, an STB (CPU) software update, a PTC software update.
  • Page 28 Ez Download Utility (Cont.) (Continued from previous page) 5. To access the STB Manager / USB Download Menu from the STB menus: • Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass- through Mode) or the Function Menu (STB is not in Pass-through Mode). •...
  • Page 29 Ez Download Utility (Cont.) (Continued from previous page) Note: If there are no files of a particular file type on the USB device, that file type field will not be displayed in the Ez Download screen. For example, if there are no PTC files on the USB device, you will not see a “PTC Software”...
  • Page 30 Ez Download Utility (Cont.) (Continued from previous page) Update progress will be shown in a new screen. Do NOT remove the USB device while updates are in progress. When the Ez Download process is complete, an overview of the results will briefly be displayed and then, the STB will reboot.

  • Page 31: Installer Menu

    Once you re-enter the correct password (e.g., press 9-8-7-6 + EXIT), the STB Installer Menu will display. Note: If an LG Hospitality TV (for example, LP645H, LT670H, etc.) is being used as the display panel (connected to MPI/MTI TELEVISION CONTROL on the STB) and you press the TV Installer Menu entry sequence + OK, you will access the TV’s Installer Menu instead of the STB’s Installer Menu.

  • Page 32: Using The Installer Menu

    Installer Menu (Cont.) As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the STB’s current configuration mode. The table below lists all possible mode identifiers for the STB-3500. Acronym Description CPU-CTV Pass-through Mode with Channel Map in CPU...
  • Page 33 MUTE DISABLE 0 / 1 Set to 1 to disable Mute Function. If set to 1, menu navigation buttons/functions on LG Hospitality and commercial KEY DEFEAT 0 / 1 non-LG display panels are not functional/available. N/A for LG Public Displays or LG Commercial Monitors.
  • Page 34 EN NOISE MUTE 0 / 1 (Analog channels only) If set to 1, audio is muted if no signal is present. If set to 1, all LG Hospitality and commercial non-LG display panel button KEY LOCK 0 / 1 functions are locked. N/A for LG Public Displays or LG Commercial Monitors.

  • Page 35: Detailed Descriptions Of Installer Menu Items

    Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items 000 - INSTALLER SEQUENCE When this item is set to 2 or 3, the STB also will reboot and initiate Specifies entry sequence to the Installer Menu. an update event once every 24 hours. During the update event, the STB, as applicable, performs a Data Channel Auto Search (item 0 = 9876 1 = 4321...
  • Page 36 Installer Menu (Cont.) Note: This feature does not apply to LG Public Displays or LG NOTE: For items 007, 008, and 009 Commercial Monitors since the STB will always disable those For legacy reasons, the scale used is 0 – 63. The PTC software displays’...
  • Page 37 Disabled External Speaker (Optical*/HDMI ARC*) Note: When both this item and item 042 AUTO INPUTS are Enabled LG Sound Sync (Optical*) enabled in the Installer Menu, the STB’s HDMI inputs will be Disabled LG Sound Sync (Optical*) detected by SIMPLINK, but the Auto Input(s) Sensing Feature will...
  • Page 38 Set to 0 to disable Key Lock. User programmable number, most significant byte readable by Note: This feature does not apply to LG Public Displays or LG MPI command. Note: Not linked to serial number. Commercial Monitors since the STB will always disable those displays’...
  • Page 39 “Using the STB’s Zoning Features,” for further information on TV If set to 0, the STB’s MMR (Magic Motion Remote) feature is Zones. enabled (default), and a compatible LG MMR (not supplied) may be used with the STB. If set to 2, the MMR feature is disabled. 206-4276...
  • Page 40 Note: See Reference section, “b-LAN Setup & Overview,” for Delay value, accordingly. further information. Note: This item does not apply to LG Hospitality display panels. Caution: POWER SAVINGS should NEVER be set to 7. 111 - PANEL VOL PRE (Panel Volume Preset) This setting is intended for factory use only.
  • Page 41 Installer Menu (Cont.) Note: Pro:Centric updates are downloaded from the Pro:Centric If the display is ON when a Wake For Update is to occur, the server to the STB when the STB/display panel is turned OFF. update will take place the next time the display is turned OFF. While Pro:Centric updates are in progress, it is not possible to Note: This item is not available in the Installer Menu when item turn ON the STB/display.

  • Page 42: Custom Master Stb Setup

    Custom Master STB Setup This section describes how to create a customized Master STB Setup for cloning purposes when the STB is in Pass-through Mode. The Master STB Setup can used to configure either STBs that are to remain in Pass-through Mode or STBs that are to be configured for FTG Mode via CPU. Cloning requirements and procedures are described in detail on pages 45 to 50.

  • Page 43: Custom Master Stb Setup Procedure

    Custom Master STB Setup (Cont.) Custom Master STB Setup Procedure 1. Turn ON the STB/display panel. The next step depends on whether the EZ-Manager Wizard appears on the screen when you turn ON the STB/display: • If the wizard is displayed, the STB is in the required factory default state.
  • Page 44 Custom Master STB Setup (Cont.) (Continued from previous page) 4. Set up STB/display panel features. On-screen setup menus control the features of the STB/display. Press MENU on the Installer Remote to access the STB setup QUICK SETTINGS menus, and then set Channel, Picture, Sound, etc. options to the Quick desired configurations.

  • Page 45: Cloning Procedures

    Cloning Procedures Cloning typically refers to the process of using a Master STB Setup to configure a Target STB. This section describes how to save (Learn) a Master STB Setup and then transfer (Teach) it to a Target STB using a USB memory device / TLX file. You can also create a TLX file using the FTG File Manager and then use the Teaching procedure to transfer the configuration to Target STBs.
  • Page 46 Select the filename, and then select OK below. < > STB-3500-UA00001.TLX 8. When you are ready to continue, use the arrow keys to select OK on the screen, and then press OK on the Installer Remote. (Continued on next page)

  • Page 47: Teaching Configuration To A Target Stb

    Cloning Procedures (Cont.) (Continued from previous page) Learning progress will be shown in a pop-up banner at the bottom of the Learn From STB (TLX) screen. This process may take a few minutes. Do NOT remove the USB device while Learning is in progress.
  • Page 48 Cloning Procedures (Cont.) (Continued from previous page) • If the TLX file contains an FTG Channel Map that was Learned from a Master STB, the physical RF channels in the FTG Channel Map have been assigned logical channel numbers (see “Learning Configuration from a Master STB”...
  • Page 49 Note: Filenames of TLX files that were Learned from an STB are comprised of the STB model and a five-digit number, for example, STB-3500-UA00001.TLX. • If the TLX file includes an FTG Channel Map with RF channels and Aux inputs only, you can choose the format for the channel tuning/banner display.
  • Page 50 Logical Select the file to download, and then select UPDATE below. Physical STB-3500-UA00001.TLX UPDATE Teaching progress will be shown in a pop-up banner at the bottom of the Teach To STB (TLX) screen. This process may take a few minutes. Do NOT remove the USB device while Teaching is in progress.

  • Page 51: Ftg File Manager Utilities Overview

    As indicated in the introduction to this document, there are two separate and distinct methods for configuring an STB-3500 for FTG Mode of operation: one method is to configure the STB CPU for FTG Mode operation, while the other is to configure the STB EBL for FTG Mode operation. FROM A LOCAL CONFIGURATION STANDPOINT, EACH OF THESE METHODS IS MUTUALLY EXCLUSIVE.
  • Page 52 List contents, click the Clear button in the List command section of the FTG File Manager main screen. 8. Transfer the FTG Configuration (.tlx) file to a USB memory device, and proceed to “Teaching Configuration to a Target STB” on pages 47 to 50 to transfer the FTG Configuration file to an STB-3500. 206-4276...

  • Page 53: Ftg File Manager Main Screen

    Copy FTG Installer Menu settings to and from FTG Configuration List. Assign Zone as applicable. Load default FTG Installer Menu for STB-3500. TV SETUP MENU LIST TLX FILE CONTENTS STB Setup Menu data to be Data contained in opened FTG Configuration (.tlx) file.

  • Page 54: Ftg Channel Map Configuration Utility

    FTG File Manager Utilities Overview (Cont.) FTG Channel Map Configuration Utility The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical Channel Map. EDIT/ADD MAP PRINT MAP Click to open the FTG Click to display a printable Channel Map Editor to create FTG Channel Map Report.

  • Page 55: Ftg Channel Map Editor

    FTG File Manager Utilities Overview (Cont.) FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map. LOGICAL CHANNEL MAPPING CUSTOM CHANNEL LABELS/ICONS SET CHANNEL ATTRIBUTES Select a Logical Channel number. Then, Enter custom labels and select icons Check/select Encrypted, OSD, assign the RF, Major, and Minor channel...

  • Page 56: Ftg Installer Menu Configuration Utility

    LAN features, including the Wi-Fi Zoning feature. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information. Also, see Reference section, “Using the STB’s Zoning Features,” for additional information on Wi-Fi Zoning. • Hospital parameters are not applicable for the STB-3500. 206-4276...

  • Page 57: Ip Environment Setup

    IP Environment Setup The IP Environment Menu enables you to set up the network features of the STB. If you intend to create a Master STB Setup for cloning purposes (see Master STB Setup procedure on pages 42 to 44), all IP Environment settings, with the exception of Wired Network Connection settings, the STB name (editable in the Media Share Menu), and SoftAP settings, may be cloned.
  • Page 58 IP Environment Setup (Cont.) (Continued from previous page) RF Configuration a) Select/highlight the Media Type field and press OK on the Installer Remote to display the drop-down list of options. Then, use the Up/Down arrow keys to select RF. Note: If the Media Type has already been set in the EZ-Manager Wizard, the specified value will be reflected in this field.

  • Page 59: Network Configuration

    IP Environment Setup (Cont.) (Continued from previous page) Pro:Centric Application Mode Configuration Select/highlight the Mode field and and press OK on the Installer Remote to display the drop-down list of options. Then, use the Up/Down arrow keys to select the appropriate Pro:Centric Application Mode setting—Configuration Only, FLASH, GEM, or HTML.
  • Page 60 IP Environment Setup (Cont.) Configuring a Wired Network Connection Note: If desired, you can configure both wired and wireless NETWORK connections. However, note that a wired connection is always prioritized over a wireless connection. That is, when the STB is Pro:Centric turned OFF and then back ON, if a LAN cable is detected between the STB and the network, the STB will default to the wired...
  • Page 61 IP Environment Setup (Cont.) (Continued from previous page) If the network is connected successfully, a “Connected to Internet” message will appear just below the progress display. If the network connection is not successful, the progress display will identify the network element in which the connection failed. Check your cabling and/or verify the configuration data, as necessary.
  • Page 62 IP Environment Setup (Cont.) IP Stream Control If necessary, due to an audio and/or video stream delay, IP Stream Control options enable you to compensate for synchronization irregularities by allowing audio PTS and video PTS offset modifications. This menu also enables you to specify the IGMP version (2 or 3). Note that any modifications to these settings should be performed by qualified personnel only.
  • Page 63 : Allows guests to use the STB/display panel to Pro:Centric ® access and view data shared either by wired DLNA Certified devices connected to the same LAN as the STB or by wireless LG devices Network ® Smart Share ENABLE using LG’s Smart Share application with Wi-Fi Direct...

  • Page 64: Pre-Loaded Applications

    IP Environment Setup (Cont.) (Continued from previous page) 4. If desired, you can specify a name for this STB so that it is easy to identify and differentiate from other STBs/TVs for which sharing has been/will be enabled. To edit the STB name (default: STB’s serial number), use the Up/ Down arrow keys to select the TV Name field, and then press OK.

  • Page 65: Device

    Reference: Updating STB Software using a USB Memory Device This section describes how to update STB (CPU) and/or PTC software using the STB Manager / USB Download Menu “Update STB Software” and/or “Update PTC Software” option(s), respectively, though you may also use the Ez Download utility to update software, if desired. See “Ez Download Utility”...
  • Page 66 Reference: Updating STB Software using a USB Memory Device (Cont.) (Continued from previous page) 5. In the next screen (Update STB Software or Update PTC Software depending on your selection in step 4): • If more than one USB memory device is currently connected to the STB, be sure to select the USB device that contains the software file you wish to use.

  • Page 67: Display Panel Specifications

    Interface (MTI) protocol. Use the MPI/MTI cable provided to connect the RJ-12 MPI/MTI TELEVISION CONTROL port on the STB-3500 front jack panel to the MTI (typically labeled “DATA”) port on the rear jack panel of the display.  * Note that some MTI interface configuration may be required on non-LG TVs. Refer to the TV manufacturer’s documentation to determine if any configuration is required.

  • Page 68: Stb Aux Input Configuration

    Reference: STB Aux Input Configuration ENABLE MPI DATA MPI DATA DATA STATUS DIRECT ACCESS Installer DATA STATUS STATUS TYPE TYPE 0xD2 Tuning Menu Item Installer Menu TYPE 0x0D 0x41 SOURCES CURRENT AV 046 START AUX SOURCE (R) ENABLED (R/W) SOURCE (R) AUX SRCE (Start Aux Installer...

  • Page 69: B-Lan Setup & Overview

    Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b-LAN module and the EXT MPI CONTROL port (on early STB-3500 models, labeled “MPI”). The default value is 3—the b-LAN module is only powered when the STB is turned ON. See chart below.

  • Page 70: Ftg Mode Via Ebl (Local Configuration)

    Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide for further information. FTG Device Configuration Application software is available online at: www.lg.com/us/business/display-solutions/ftg. Note: If the STB CPU is already in FTG Mode, you cannot use this procedure to make changes to the FTG Channel Map and FTG Installer Menu settings.

  • Page 71: Auto Input(S) Sensing Feature

    The following table identifies the Installer Menu display code Input # for each Aux input that is available on the STB-3500. The table also identifies the Installer Menu item associated with each Aux input. Remember that in order for auto-sensing to be enabled for an input, that input must also be enabled in the Installer Menu.

  • Page 72: Restoring Factory Defaults On The Stb(S)

    This section describes how to restore a single STB, regardless of its mode, to a factory default condition. The following procedure requires that you contact LG technical support to obtain a predefined value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory “IN-STOP” process, which restores all factory defaults.

  • Page 73: Using The Stb's Zoning Features

    Installer Menu profile to be included in an FTG Configuration (.tlx) file. For example, you may wish to create one STB-3500 Installer Menu profile for the hotel lobby and another STB-3500 Installer Menu profile for the fitness center, both of which are different from the Installer Menu profile used for standard guest rooms. The TV Zoning feature enables you to save multiple STB-3500 FTG Installer Menu profiles, each with its own Zone assignment, in one FTG Configuration file.
  • Page 74 Zone 0 setting will only be configured by the Installer Menu and/or TV Setup Menu profile(s) with a Zone 0 designation. If, on the other hand, the TV Zone # is set to 1, the STB will first look in the file for the STB-3500 Installer Menu and/or TV Setup Menu profile(s) with a Zone 1 designation.
  • Page 75 Reference: Using the STB’s Zoning Features (Cont.) Using the Wi-Fi Zoning Feature with Cloning Configuration A location-specific Wi-Fi configuration / TLX file may be saved (Learned) from a Master STB and then used to configure Target STBs. First, the wireless network (i.e., the access point login data) must be configured in the Master STB’s IP Environment Menu (see “Configuring a Wi-Fi Network Connection”...
  • Page 76 Reference: Using the STB’s Zoning Features (Cont.) (Continued from previous page) • Label: Allows you to select a North, South, East, or West text label for this STB. Select/highlight the Label field and press OK. Then, use the Up/Down arrow keys to select the applicable label. Press OK when you are finished.

  • Page 77: Using Media Share Features

    Smart Share application on the LG device. 1. Turn ON the STB/display panel. The next step depends on whether you need to turn ON Wi-Fi Direct (i.e., to connect to a wireless LG device): • If you do not need to turn ON Wi-Fi Direct, you can proceed directly to step 7.
  • Page 78 WI-FI DIRECT GENERAL Quick Quick REFRESH LIST Picture Picture Note: The example at left Language [TV]LG Smart TV shows the General Menu when Room Info the STB is in Pass-through Time & Date Sound Sound Mode. The Wi-Fi Direct screen Timers...
  • Page 79 Reference: Using Media Share Features (Cont.) (Continued from previous page) • If the STB is not in Pass-through Mode, press MENU on the Installer Remote to display the Function Menu, use the Up/Down arrows to select/highlight the Input menu icon, and then press OK. Then, use the Up/Down arrows to select the Screen Share option from the Input Menu.
  • Page 80 Reference: Using Media Share Features (Cont.) (Continued from previous page) 4. When you initially access the SoftAP screen, the OFF/ON toggle button at the top right of the screen is selected/highlighted by default. If SoftAP is currently OFF, press OK on the Installer Remote to turn SoftAP ON.

  • Page 81: Stb-3500 Jack Panels

    Only one Television/Display Control connection should be used depending (3.5 mm jack) Connect composite audio/video on the type of display panel to be controlled. Refer to “STB-3500 Cabling output from external device. Use A/V adapter Connections” on pages 7 to 9, and/or see Reference section, “Display Panel Specifications,”...

  • Page 82: External Ir Receiver Specifications

    Reference: External IR Receiver Specifications The IR IN 3.5 mm stereo jack on the rear panel of the STB-3500 provides an input for an optional external IR receiver (Example: Sung Nam Electronics EAD61273113). The jack provides external IR VCC of 3.5 volts.

  • Page 83: External Audio Line Out Specifications

    Reference: External Audio Line Out Specifications The AUDIO LINE OUT 3.5 mm stereo jack on the rear panel of the STB-3500 provides stereo fixed line level analog audio output for external audio equipment. Installer Menu item 097 AUDIO OUTPUT must be set to either 8 or 9 to make analog audio output available.

  • Page 84: Installer Remote Typical Key Functions

    Reference: Installer Remote Control Typical Key Functions An LG Installer Remote is required to set up and operate the STB/display panel. The LG Installer Remote illustrated below shows typical remote control functions and is provided for reference only. (POWER) SMART Turns the STB/display ON or OFF Displays the STB’s Smart Launcher.

  • Page 85: Stb Installer Remote

    Reference: STB Installer Remote If you are using an LG display panel, the LG remote provided with the display panel should be sufficient. However, if you are using a commercial non-LG display panel or if you intend to use multiple STBs/displays in a...

  • Page 86: Troubleshooting

    Replace batteries. Wrong battery polarity. Check that “+” and “-” match in battery compartment. Too much light in room. Dim room light. Wrong Installer Remote. Requires compatible LG Installer Remote (see examples in this document). Contact your LG representative. 206-4276...

  • Page 87: Stb Quick Check

    9. If there is still a problem, please display panel? output), either restore the connection to contact your LG representative. HDMI1 or make sure Installer Menu item 100 VIDEO INTERFAC is set in accordance with the HDMI port being used.

  • Page 88: Commercial Mode Check / Ftg Operation Troubleshooting

    Commercial Mode Check / FTG Operation Troubleshooting Commercial Mode Check Use this flowchart to determine whether the STB is currently in Commercial Mode. Press POWER on LG Installer Remote. STB/display See STB Quick turned ON? Check flow chart. Leave STB/display ON, and press MENU on the Installer Remote.

  • Page 89: Glossary Of Terms

    USB memory device. server.) Refers to a particular commercial mode of Commercial Mode operation within an LG STB. See also FTG Pro:Centric Admin Client A mode of operation that provides a broad Mode. Web editor/content wizard provided for...

  • Page 90: Document Revision History / Open Source Software Notice 90

    In addition to the source code, all referenced license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@ lge.com.
  • Page 91 Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric, Smart Share, and the “LG” logo are registered trademarks of LG Electronics Inc. b-LAN is a trademark of SONIFI Solutions, Inc. DLNA Certified is a registered trademark of Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in the U.S.

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