Maytag JENN-AIR JDR8895AAB Service Manual page 14

Troubleshooting Procedures
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
Problem
Oven elements fail to
operate or heat food.
No oven operation in bake or
broil.
Broil element shuts off
shortly after the start of self-
clean operation. Bake and
broil functions operate
normally.
No gas flows to burner.
Ignitor glows red.
Fan motor does not operate.
14
!
WARNING
Possible Cause
No Power .....................................................
Improperly set oven controls .......................
No voltage to control....................................
No voltage from control ...............................
Loose wire connection or broken wire .........
Power outage...............................................
Control Error ................................................
Failed ignitor. ...............................................
Gas pressure too high .................................
Failed gas valve...........................................
Loose wire connection or broken wire .........
No power to fan motor .................................
Failed fan motor or winding/frozen shaft .....
16023417
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Correction
• Check to be sure plug is securely
inserted into receptacle.
Check or re-set circuit breaker.
Check or replace fuse.
Check power supply.
• Ensure oven controls have been
properly set.
Ensure oven is not set for a
delayed oven operation.
Upper oven in a toasting
operation. Lower oven will
operate when the toasting
operation finishes.
• Check for 120 VAC at control. If no
voltage check power source.
• Check 120 VAC to ignitor, if no
voltage, replace control.
• Verify all connections are clean
and tight, replace broken wire.
• Verify power is present at unit.
Verify that the circuit breaker is not
tripped.
• Replace household fuse, but do
not fuse capacity.
• See "Control Systems
Troubleshooting."
• Check ignitor current draw, 3.2 –
3.6 Amps. Replace ignitor, if it fails
test.
• Check for correct gas pressure.
Natural gas pressure should be 4"
WCP and LP gas pressure should
be 10" WCP.
• Check gas valve for continuity.
• Verify all connections are clean
and tight, replace broken wire.
• Check for 120 VAC supplied at fan
motor. If no voltage is present,
check for broken or loose wiring
between fan motor and relay
board. If voltage is present at fan
motor, go to the next step.
• Check motor winding for continuity.
Check for a frozen motor shaft.
Check for broken wiring between
motor and neutral terminal block.
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