Warranty Terms - Bellfires Vertical Bell Medium Tunnel 3 LF Operating Manual

Interfocos B.V. develops and manufactures all Bellfi res hearths to the highest possible
quality standards. All Bellfi res hearths (product) are warranted against defects in
material and workmanship by Interfocos B.V, subject to the following conditions.
Article 1: Warranty
1.1. Interfocos B.V. will repair or replace, at its option, any parts which upon
examination of a Bellfi res dealer are found to be defective, subject to the
conditions, limitations and exclusions listed under Article 3 and Article 6.
1.2. Repair or replacement of the Bellfi res product will be undertaken by a Bellfi res
dealer as designated by our local importer, at the purchaser's expense.
Article 2: Warranty Terms
2.1. Should you wish to claim under the Warranty, please contact your Bellfi res dealer.
2.2. Complaints should be reported immediately upon discovery.
2.3. Claims will only be accepted if they are reported to the Bellfi res dealer
together with the serial number of the Bellfi res hearth which is stated on the
front of the instructions for use.
2.4. In addition, the original receipt (invoice, receipt, cash receipt) showing the date
of purchase must also be submitted.
2.5. Repairs and replacements during the Warranty Period do not give any entitlement
to an extension of the Warranty Period. After a repair or replacement of Warranty
parts, the warranty period shall be deemed to have started on the date of
purchase of the product by the consumer.
2.6. If a certain part is eligible for the Warranty and the original part is no longer
available, Interfocos B.V. shall ensure that an alternative part of at least the
same quality shall be provided.
2.7. Any labour, travel and shipping costs related to Warranty replacement or repair
are at the purchaser's expense.
Article 3: Warranty Exclusions
3.1. The Warranty on the Bellfi res product ceases to be in effect if:
a. it is not installed according to the supplied installation instructions, and
to national and/or local regulations;
b. it has been installed, connected or repaired by a non-Bellfi res dealer;
c. it has not be used or maintained according to the instructions for use;
d. it has been changed, neglected or roughly treated;
e. it has been damaged as a result of external causes (outside the hearth
itself), for example, lightning strike, water damage or fi re;
3.2. In addition, the Warranty ceases to be in effect if the original purchase receipt
shows any change, deletion, removal or if it is illegible.
3.3. This Warranty does not cover damage to the barrier (safety screen), log
breakage or damage to the product while in transit.
Article 4: Warranty Area
4.1. The Warranty is in effect only where Bellfi res product is sold through the offi cial
Bellfi res dealer network.
Article 5: Warranty Period
5.1. This Warranty will only be granted during the Warranty Period, as defi ned
in Article 6.
Bellfi res

WARRANTY TERMS

Warranty terms
32 Instructions for use