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Screen/Image
Color and brightness of the screen changes and horizontal
stripes and flickers appear on screen
For images recorded under lighting from fluorescent or mercury lamps,
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the color and brightness of the screen may change and horizontal stripes
and flickers may appear on the screen, but this is not a malfunction.
If the image stabilizer has been set to "On(AIS)", switch to "On" to improve
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the condition.
"Reducing Camera Shake" (A p. 39)
A band or a ball of bright light appears on the LCD monitor.
Change the direction of this unit to prevent the light source from coming
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into view. (A band or a ball of bright light may appear when there is a bright
light source near this unit, but this is not a malfunction.)
The recorded subject is too dark.
Use backlight compensation when the background is bright and the
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subject is dark.
"Setting Backlight Compensation" (A p. 30)
Use "Gain Up" in the menu.
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" Gain Up " (A p. 97)
Set "Brightness Adjust" in the Camera Process menu to the "+" side.
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"Adjusting Brightness" (A p. 26)
The recorded subject is too bright.
Set the backlight compensation to "Off" if it is being used.
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"Setting Backlight Compensation" (A p. 30)
Set "Brightness Adjust" in the Camera Process menu to the "-" side.
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"Adjusting Brightness" (A p. 26)
The use of a commercially available ND filter is recommended for
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recording under extremely bright conditions. (Filter diameter: 46 mm)
The color looks strange. (Too bluish, too reddish, etc.)
Wait for a while until natural colors are achieved. (It may take some time
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for white balance to be adjusted.)
Configure "White Balance" in the Camera Process menu. Select from
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"Fine"/"Cloud"/"Halogen" according to the light source. Select "Preset"
and configure the color temperature to an appropriate setting. Select
"MWB A" or "MWB B" and adjust accordingly.
"Setting White Balance" (A p. 31)
The color looks different.
Configure "White Balance" in the Camera Process menu.
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"Setting White Balance" (A p. 31)
There are bright or dark spots on the screen.
While the LCD monitor screen has more than 99.99% effective pixels,
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0.01% of the pixels may be bright spots (red, blue, green) or dark spots.
This is not a malfunction. The spots will not be recorded.
Other Problems
The buttons on the touch screen do not work.
Tap the buttons on the touch screen with your fingers.
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The buttons may not respond if you touch them with your fingernails or
with gloves on.
Disable "Screen Lock". You cannot operate the touch panel when "Screen
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Lock" is enabled.
"Locking the Screen" (A p. 37)
The image is grainy.
When digital zoom is used, the image becomes grainy as it is digitally
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enlarged.
This unit heats up.
This is not a malfunction. (This unit may become warm when used for a
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long time.) Stop using the unit if it gets too warm.
The language on the display changed.
It may occur when you connect this unit to a TV with different language
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setting using an HDMI mini cable.
"Operating in Conjunction with TV via HDMI" (A p. 58)
When connected to the TV via the HDMI mini cable, proper
images and sounds are not output.
Images and sounds may not be output properly depending on the TV
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connected. In such cases, perform the following operations.
A Disconnect the HDMI mini cable and connect it again.
B Turn off and on this unit again.
"Connecting via the HDMI Mini Connector" (A p. 57)
HDMI-CEC functions do not work properly, and the TV does
not work in conjunction with this unit.
TVs may operate differently depending on the specifications, even if they
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are HDMI-CEC compliant. Therefore, the HDMI-CEC functions of this unit
cannot be guaranteed to operate in combination with all the TVs. In such
cases, set "HDMI Control" to "Off".
" HDMI Control " (A p. 108)
The media remaining indication blinks without displaying the
time.
The indication blinks while the SD card is being recognized.
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The camera takes some time to recognize the SD card when there are
many recorded files on the SD card. In this case, back up the recorded
files on a PC and format the SD card, or insert a new SD card.
" Format SD Card " (A p. 110)
This unit does not function properly and error messages
appear.
This unit is a microcomputer-controlled device. Electrostatic discharge,
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external noise and interference (from a TV, a radio, etc.) might prevent it
from functioning properly. In such a case, close the monitor screen to turn
off the power and remove the AC adapter, then press the Reset button to
reset this unit.
"Resetting this Unit" (A p. 127)
Troubleshooting
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