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User's Guide
Related Information
"Uninstalling Applications" on page 104
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"Installing Applications" on page 106
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Other Scanning Problems
Thumbnail Preview Does Not Work Properly
See the EPSON Scan help.
Scanning Is Too Slow
❏ Lower the resolution.
❏ Click Configuration in EPSON Scan, and then disable Quiet Mode on the Other tab.
Related Information
"Scan Mode" on page 17
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Scanning Stops when Scanning to PDF/Multi-TIFF
❏ When scanning using EPSON Scan, you can scan up to 999 pages in PDF format and up to 200 pages in Multi-
TIFF format. When scanning using the control panel, you can scan up to 50 pages in PDF format.
❏ When scanning large volumes, we recommend scanning in grayscale.
❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
"Scan Mode" on page 17
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Problems when Sending and Receiving Faxes
Cannot Send or Receive Faxes
❏ Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
❏ Check the Line Type setting. Setting this to PBX may solve the problem. If your phone system requires an
external access code to get an outside line, register the access code to the printer, and enter # (hash) at the
beginning of a fax number when sending.
❏ If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
❏ Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
receive calls, contact your telecommunication company.
Solving Problems
125
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