Certification; Imageprograf Tm-Series; Imageprograf Mfp Z36; Imageprograf Mfp Lei - Canon imagePROGRAF TM Series Service Manual

Canon
C.

Certification

The successful completion of the Online Training Course(s) and passing of the
final assessment exam are required to sell this product.

1. imagePROGRAF TM-Series

• imagePROGRAF TM-305
• imagePROGRAF TM-300
• imagePROGRAF TM-200

2. imagePROGRAF MFP Z36

• imagePROGRAF TM-305 MFP Z36
• imagePROGRAF TM-300 MFP Z36

3. imagePROGRAF MFP Lei

• imagePROGRAF TM-300 MFP L36ei
• imagePROGRAF TM-200 MFP L24ei
D.

Who Should Attend

It is required that any technician responsible for installing, servicing, or
supporting the imagePROGRAF TM-Series successfully complete the online
training course and pass the final assessment exam.
Note: Our current support policy dictates that only those technicians who have
completed the training program and pass the final assessment exam are
entitled to live, phone-based support through our TSC (Technical Support
Center). Self-service support (software downloads, knowledgebase articles,
support forums, technical publications) are available for technicians through
Canon USA's
section on the e-Support Center website for entitlement details.)
E.

Online Training Course

The online courses are located in the e-Learning center on the Canon USA
e-Support Center
provide easy access to the training. The online courses can be conducted at
any authorized servicer facility that is suitable for online student learning.
F.

Course Equipment

•
Windows workstation (Windows 7 or higher)
•
Microsoft Internet Explorer v11.0 or higher
•
Applicable accessories (hardware and software)
imagePROGRAF TM-Series Service Guide
Revision 4
e-Support Center website
website. Certification maps on the e-Support Center website
imagePROGRAF TM-Series Service Guide
(Refer to the Technical Support
June 2021
Page 18