Badger Meter ORION Mobile Read Training Manual
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Badger Meter ORION Mobile Read Training Manual

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®
ORION
Mobile Read
Training Manual
Published by BMI Training Support
Making Water Visible®
BEA-UM-02161-EN-07
April 2019

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Summary of Contents for Badger Meter ORION Mobile Read

  • Page 1 ® ORION Mobile Read Training Manual Published by BMI Training Support Making Water Visible® BEA-UM-02161-EN-07 April 2019...
  • Page 2 ORION® Mobile Read Page 2 April 2019...

  • Page 3: Table Of Contents

    Installation of ORION Endpoint Utility Turning off Windows Screen Hibernation Technical Support If you encounter any problems or have any questions about the ORION Mobile Read (OMR) software, please contact Badger Meter Technical support by phone, e-mail, or fax. Phone: 800.616.3837 E-mail: techsupport@badgermeter.com...
  • Page 4 This document is meant to assist and guide the training session. It is not a complete User Manual. NOTE: To provide the best solution for our customers, Badger Meter continually improves software programs and periodically updates this manual to reflect upgrades. Therefore, some discrepancies may be detected between the installed software and this manual.

  • Page 5: Automated Meter Reading And Orion Overview

    ORION® Mobile Read Automated Meter Reading and ORION Overview With an Automated Meter Reading (AMR) or mobile system, ORION endpoints transmit meter reading and event data via radio frequency to a mobile receiver or transceiver when the device is within range of the endpoint’s signal during drive-by reading. ORION Mobile Read (OMR) software collects data and synchronizes with BEACON AMA cloud-based software.
  • Page 6 ORION® Mobile Read Endpoint Identification The ORION Endpoints compatible with ORION Mobile Read are the ORION ME, ORION SE (mobile mode), and ORION CE units. ORION ME endpoints are two-way water endpoints for mobile applications. ORION ME endpoints are easily upgraded from mobile to fixed network data collection without rolling a truck or reprogramming the endpoint, preparing you for the future.
  • Page 7 ORION® Mobile Read Encoder Identification Each Badger Meter encoder is identified on the face of the register with an assembly number, unit of measure and meter model To convert an endpoint field reading into billing units, BEACON software uses a register resolution to identify the appropriate reading resolution to be applied to the endpoint meter reading.
  • Page 8 ORION® Mobile Read Endpoint Installation Guidelines The radio transmission performance is dependent on a number of factors that include lid design, foliage, below grade mounting and metal objects either in the path or near the desired line of site. To maximize propagation of the radio signal refer to the ORION Water Endpoint Installation Manual (ORI-UM-00025) and Understanding RF Propagation of AMR/AMI Systems Whitepaper (MRT-WP-1).
  • Page 9 ORION® Mobile Read Meter Indoor Installation The endpoint should be mounted outside the building or in the floor joist near an outside wall, and away from large metal objects for maximum propagation of the radio signal. The remote installation bracket helps for indoor installations such as a floor joist. Meter Pit Installation Migratable and Classic endpoints: Mounting through a nonmetal pit lid is strongly recommended for maximum propagation of the radio signal.

  • Page 10: Orion Mobile Read (Omr)

    ORION® Mobile Read ORION Mobile Read ORION Mobile Read (OMR) is a browser-based application that requires the latest version ® of Google Chrome and runs on a Badger Meter supplied device, or on a customer- ® supplied Windows 7 or later tablet or laptop. An ORION mobile transceiver or mobile receiver kit is required for collection of mobile meter reading data.
  • Page 11 ORION® Mobile Read Launching ORION Mobile Read (OMR) Prior to launching the software, connect and power on the ORION ME mobile transceiver or ORION CE receiver. Tip: If you are using a compatible tablet/laptop, you will want to consistently use the same USB port.

  • Page 12: Route Reading With Orion Mobile Read

    ORION® Mobile Read Route Reading with ORION Mobile Read 1. From the OMR main page, tap the Start icon to start the data collection process. 2. The warning message will again remind the driver of the vehicle that they must not touch the tablet/laptop or view the display while the vehicle is in motion.

  • Page 13: Active And Complete Tabs

    ORION® Mobile Read Active Tab If data collected prompts an Investigate alert, including a Missed reading, the statuses will update on the Active work items list and map view. Assignment icons move from the Active work items list and map to the Completed worklist and map when the assignment is completed.

  • Page 14: Manual Reads

    ORION® Mobile Read Manual Reads Manual Processing can be started on any work type including AMR Meter Reads. The manual process must be triggered to collect any ORION ME two-way items. Please see page 35 for detailed instructions on the ORION ME two-way processing. Please see page 40 for detailed instructions on the Trimble Ranger 7 and Hot Keys processing.

  • Page 15: Reader Codes, Trouble Codes And Notes

    ORION® Mobile Read Reader Codes, Trouble Codes and Notes Only accounts still on the Active worklist can have notes and codes added. 1. Tap on the account record you wish to manually read in the worklist or on the map. 2.
  • Page 16 ORION® Mobile Read 6. Select the desired codes or add the desired text. a. Only one Trouble code can be attached to an account. b. Up to Three Reader Codes can be attached to an account. c. Up to 140 Characters are available for a free form text message. 7.

  • Page 17: Investigate Status

    ORION® Mobile Read Investigate Status Field assignments with an Investigate status indicate that a condition has occurred that recommends additional attention. You can view detailed information for any account record with any status. a) Tap on a specific field assignment on your List View to highlight it. b) Tap on Show Field Assignment Details icon.
  • Page 18 ORION® Mobile Read 2. When your field investigation is complete, Tap the Checkmark icon to change the status to Completed. Note: The checkmark only appears when you are viewing the details of a Field Assignment reporting an Investigate status. 3. The Field Assignment Details now display Completed. The account record moves to the Completed tab.
  • Page 19 ORION® Mobile Read 6. When route reading is finished, tap the Stop icon and then the Complete icon. 7. A warning message displays reminding the reader that using the Complete button affects the status of Investigate, Missed and Suspended meters. Continuing will cause the meters with an Investigate, Missed, or Suspended status to automatically transition to Completed status.

  • Page 20: Display Controls

    ORION® Mobile Read Display Controls Change View Clicking on the Change View Icon allows the user to toggle to various view configurations. Clicking on the double arrows collapses and expands the various windows. Show/Hide Work Assignment Columns: OMR allows the User to show or hide columns of information being provided. Once displayed;...

  • Page 21: Map Layers

    ORION® Mobile Read Map Layers Click on the Map layers icon in the upper left hand corner of the map display. The result is displayed below: Online map choices are displayed. The name of the offline map installed is displayed next. Streets, places bold labels on major streets.

  • Page 22: Ending An Omr Reading Session

    ORION® Mobile Read Ending an OMR reading session & storing Best Read Locations At the end of a reading session, the following procedure must be followed to store Best Read Locations. An active data connection (Wi-Fi, Cellular, LAN) is required. If the reading session is NOT finished and meter reader will continue reading the next day OR will review open Investigate items the STOP option should be used.

  • Page 23: Messages

    ORION® Mobile Read To begin the next OMR reading session: 1. Establish a data connection on the reading device. 2. Connect all external reading devices, (i.e. ORION transceiver/receiver and GPS). 3. Sign into OMR. The software will automatically apply any software updates and update the user’s Field Assignments.

  • Page 24: Feedback To Badger Meter

    Badger Meter the next time the device is synchronized. Note: All critical issues that require an urgent response should be reported to Badger Meter Technical Support. If you encounter problems and need immediate assistance, please contact Badger Meter Technical Support. Phone: 800.616.3837 E-mail: techsupport@badgermeter.com...

  • Page 25: Sign Out

    ORION® Mobile Read Sign Out: To sign out of OMR, click on the Sign Out icon (bottom icon). Prior to signing out a data connection should be established, and depending on the status of the assignments, you may either Stop the session or Complete the session prior to signing out. Refer to page 22 or 26 for more information regarding the difference between Stop and Complete.

  • Page 26: Omr Application Icons

    We recommend you take a minute to acquaint yourself with each taskbar and map icon. Note: Many times when a task is applied, such as Field Assignments Detail, the Field icon must be used to return to the ORION Mobile Read map/list screen. Page 26...

  • Page 27: Settings: Extensions

    Once the OMR software is installed the different Extensions will display a version and a status. If the status is anything other than green with the status of ‘UP’ or amber with the status of ‘Updating’ please contact Badger Meter Technical Support for assistance. Page 27...

  • Page 28: Orion Devices

    As the route is read, latitudes and longitudes of the best read locations become a part of the ORION Mobile Read software. These latitude and longitudes do not pass to BEACON therefore they do not interfere with established meter asset latitude and longitudes in the BEACON database.
  • Page 29 ORION® Mobile Read Once a Best Read location is found the blue diamond used for meter reading purposes will be repositioned on the road at the start of the next reading cycle. A yellow circle on the map can be used to help guide a field technician to a meter location for shut-off or repair, if the BEACON latitude &...
  • Page 30 After the Best Read is established, future icons will display separately on the map and are connected with a line, linking the BEACON, Assignment location (Service Address) with the ORION Mobile Read, Best Read location (Assigned). Page 30 April 2019...
  • Page 31 ORION® Mobile Read Settings – ORION Devices: ORION CE Mobile Receiver and ORION ME Mobile Transceiver OMR can read ORION CE and ORION ME endpoints. 1. Select the checkbox for the type of reading device you are using. 2. Connect the device to the tablet/laptop and ensure the unit has power and is turned 3.

  • Page 32: Base Maps

    To use the offline maps, a map must be downloaded from the Settings/Base Maps area. Badger Meter establishes the availability of offline maps. Depending on the service area in which the Utility covers, entire state maps may be available or smaller regional maps will be used.

  • Page 33: Gps

    Com Port your device uses. Select Baud Rate for the GPS from the available drop-down list. For a Badger Meter supplied device the Baud Rate is either 4800 or 9600, depending on the age of the tablet/laptop.

  • Page 34: Downloads

    For Windows 8 and 8.1 please refer to page 54.  Trimble Ranger 7 ORION CE & ME Support Packages must be downloaded if you are using the Trimble Ranger 7 to run OMR.  Orion Mobile Read Training Manual is available for download. Page 34 April 2019...

  • Page 35: Orion Me Two-Way Communications

    ORION ME endpoints are capable of two-way communication. This allows the user to pull additional information from the endpoints via the ORION Mobile Read software on a laptop or tablet, or via the Trimble handheld device. Information includes hourly historical data, extended status messages and firmware version.
  • Page 36 ORION® Mobile Read To trigger an existing two-way work item start by opening the work item and starting the manual/two-way process. 1. Click on the desired work item from the list. 2. Click on the Show Details icon. 3. Click on the Start icon. 4.
  • Page 37 ORION® Mobile Read 6. Captured 7. Click on Complete 8. Work item moves to the Completed tab Page 37 April 2019...
  • Page 38 ORION® Mobile Read Ad Hoc two-way Work items To pull an ad hoc work item there must be an existing work item for the desired account in the work item list on the Active tab. Ad hoc items cannot be pulled on a completed item. A new child work order must be created using the Create Work Order button.
  • Page 39 ORION® Mobile Read Child Work Order Creation If a 2-way communication is needed on a work item that is already completed the user must create a child work order. The new work order appears in the Active Tab and can then be completed using the steps on the pervious pages.

  • Page 40: Trimble Ranger 7 Hot Keys

    ORION® Mobile Read Trimble Ranger 7 Keyboard Functionality The Trimble Ranger 7 has a full QWERTY keyboard with Hot Key functionality to allow for complete control of the OMR software without having to use the Touchscreen. The steps listed below detail the simplest way to read a route with a significant number of manual work items 1.

  • Page 41: Orion Endpoint Utility

    ORION® Mobile Read ORION Endpoint Utility Please refer to “ORION Endpoint Utility Software Application 2.X for Laptop User Manual”. ORI-UM-00019, available on www.badger.meter.com, for detailed instructions. Tap on the ORION Endpoint Utility Icon to launch the application. Enter a User ID/Initials and tap OK. ID must be at 3-5 characters long. Settings Before you begin using the software application, use the Settings function to set the COM ports for the equipment attached to the computer.
  • Page 42 ORION® Mobile Read IR Programming Make sure the IR Programming button is green Connect the IR cable to the tablet/laptop. NOTE: Before using the ORION Endpoint Utility verify The Com Port settings by tapping on “Settings.” Align the IR Cable to the LED on the bottom of the endpoint. Tap Press to Read to connect to the endpoint.
  • Page 43 ORION® Mobile Read To program the endpoint reading on an RTR unit:  Tap in the Current box  Use the Delete key on the keyboard to remove the old number  Key in the new value  Make sure the IR cable is aligned to the LED on the endpoint and tap Program to set the new endpoint reading value.
  • Page 44 ORION® Mobile Read Quick Read Tap Quick Read NOTE: Before using the ORION Endpoint Utility verify the RF Com Port settings by tapping on Settings. An ORION ME transceiver or CE receiver must be connected for Quick Read. To read a single endpoint, enter the endpoint serial number into the Limit to Single S/N field and click on the ORION ME or ORION CE button.
  • Page 45 ORION® Mobile Read Profile Extraction – IR Cable Connect the IR cable to the laptop or tablet. Tap on the Profile Extraction Button. Click to select the IR (CE or ME) radio button. NOTE: Before using the ORION Endpoint Utility verify the IR Com Port settings by tapping on Settings.
  • Page 46 ORION® Mobile Read Choose the number of days of historical interval data to extract using the drop-down menu and click on the Read Data button. Details screen populates when the extraction is complete. Click Save Data to save the profile data. A window displays with a message that confirms the save location.
  • Page 47 ORION® Mobile Read Profile Extraction – Radio (ME/SE Only) Tap on the Profile Extraction Button. Click to select the RF (ME Only) radio button. NOTE: Before using the ORION Endpoint Utility verify the Com Port settings by tapping on Settings. Enter the serial number of the endpoint you wish to profile and click the Connect Radio button.
  • Page 48 ORION® Mobile Read Choose the number of days of historical interval data to extract using the drop-down menu and click on the Read Data button. Click Save Data to save the profile data. A window displays with a message that confirms the save location. Page 48 April 2019...
  • Page 49 ORION® Mobile Read Viewing Profile Data On the Profile Extraction screen, click the + next to the endpoint number in the Select To View list to see the profile data file(s). Click a file to select it. A graph of the file automatically opens. Page 49 April 2019...

  • Page 50: Appendix

    ORION® Mobile Read Appendix Page 50 April 2019...

  • Page 51: Installation And Setup Of Orion Mobile Read

    ORION® Mobile Read Installation and Setup of ORION Mobile Read Downloading ORION Mobile Read software 1. Establish an internet connection and open the Google Chrome browser and navigate to HTTPS://OrionMobileRead.BeaconAMA.net 2. Log in with your BEACON Mobile User credentials. 3. Read the software license agreement. Tap Confirm to proceed.
  • Page 52 Com Port. 8. Under GPS select Com Port and Baud Rate. a. For Badger Meter supplied laptop or tablet the Com Port is typically 3. b. Baud Rate for Badger Meter supplied tablet or laptop is either 4800 or 9600.
  • Page 53 ORION ME/SE transceiver. Follow the instructions here to install the ME Driver. 1. From the ORION Mobile Read software; download and save the driver to the hard drive. 2. Click the Windows Start button. Then click Computer and paste the MSP430_CDC.inf file on the C:\ drive of the laptop.
  • Page 54 ORION® Mobile Read 5. Scroll down in the Help window and click the link: "Update a driver for hardware that isn't working properly" at the bottom of the window. Page 54 April 2019...
  • Page 55 ORION® Mobile Read 6. In the window that displays, click the link: "To download and update a driver yourself." NOTE: An enlarged image of the Help section is shown. Page 55 April 2019...
  • Page 56 ORION® Mobile Read 7. Click the link: …open Device Manager Result: Device Manager opens: 8. Locate and double-click the MSP430 based CDC Device Click to select Driver tab On the Driver tab, click the Update Driver button. Result: The Search window opens as shown on top of next page.
  • Page 57 ORION® Mobile Read 11. Select “Browse my computer for driver software”. 12. Browse to the folder where you placed the ME transceiver driver and click OK 14. Click Next. 15. A Windows Security window opens; click the link: Install this driver anyway. 16.

  • Page 58: Installation Of Orion Endpoint Utility

    Endpoint Utility requires .NET 3.0 to be installed before it will install. If the tablet was supplied by Badger Meter, follow these steps prior to installing Endpoint Utility. 1. Go into Control Panel and select Program and Features and in the top Left corner select Turn Windows features on or off.

  • Page 59: Turning Off Windows Screen Hibernation

    ORION® Mobile Read Turning off Windows Screen Hibernation 1. Click on the Windows icon. 2. Click on the settings menu. 3. Click on System. Page 59 April 2019...
  • Page 60 ORION® Mobile Read 4. Select Power & Sleep 5. Set screen options and Sleep options to never by selecting it from each drop down list 6. Click the X button in the top right corner to close the settings menu Page 60 April 2019...
  • Page 61 Making Water Visible® BEACON, Making Water Visible and ORION are registered trademarks of Badger Meter, Inc. Other trademarks appearing in this document are the property of their respective entities. Due to continuous research, product improvements and enhancements, Badger Meter reserves the right to change product or system specifications without notice, except to the extent an outstanding contractual obligation exists.

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