Badger Meter ORION Installation & Operation Manual
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Badger Meter ORION Installation & Operation Manual

Automated meter reading system for the trimble ranger 3
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ORION®
Automated Meter Reading System for the Trimble® Ranger™ 3
IMPORTANT:
This manual contains important information.
READ AND KEEP FOR REFERENCE.
Installation & Operation Manual
ORI-IOM-64-EN (1-12)

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Summary of Contents for Badger Meter ORION

  • Page 1 ORION® Automated Meter Reading System for the Trimble® Ranger™ 3 IMPORTANT: This manual contains important information. READ AND KEEP FOR REFERENCE. Installation & Operation Manual ORI-IOM-64-EN (1-12)
  • Page 2 ORION® Automated Meter Reading System for Trimble® Ranger™ Page ii 1-12...

  • Page 3: Table Of Contents

    Part I: Overall Operations Trimble Ranger Handheld Overview..................System Components ............................Handheld Description ............................Handheld Setup for Reading Both ORION ME and ORION CE Endpoints ............. Charging the Handheld Battery ........................Conserving the Battery ............................. Swapping the Battery Pack (Low Battery) .......................
  • Page 4 ORION® Automated Meter Reading System for Trimble® Ranger™ Read Screen ............................... Read Results ..............................Manual Reads ..............................Read Menu ........................... Search ................................. Manual Read ..............................View High/Low ..............................Read Direction ..............................Comments ................................Utilities ................................Route Info ............................. Program & Quick Read ........................

  • Page 5: Introduction

    The handheld can be ordered with an internal ORION ME transceiver or ORION CE receiver, or a non-radio handheld can be upgraded at a later date to meet the needs of the utility. For utilities deploying mixed ORION ME and CE systems, an external "Handheld Setup for Reading Both ORION ME and ORION CE...

  • Page 6: Product Unpacking And Inspection

    License Requirements ORION meter reading systems comply with Part 15 of FCC Rules. Operation of the ORS is subject to the following conditions: (1) The ORION meter reading systems may not cause harmful interference, and (2) the ORION meter reading systems must accept any interference received, including interference that may cause undesired operation.

  • Page 7: Glossary

    A situation (ORION radio or touch read) in which one or more of the number wheels in the mechanical encoder cannot be read. There are two common causes of encoder errors: Improper alignment of the number wheels in the encoder...
  • Page 8 A status reported by an ORION endpoint showing that the lead line between the register and the endpoint is cut or shorted. text message A message entered by the meter reader to be sent to the utility office via the Badger Meter reading data management software. transceiver See "mobile transceiver."...

  • Page 9: Part I: Overall Operations

    Installation & Operation Manual Part I: Overall Operations Page 9 1-12...

  • Page 10: Trimble Ranger Handheld Overview

    ORION Field Application meter reading software, pre-installed • ORION ME/SE Utility, pre-installed • ORION CE Utility, pre-installed • ORION antenna (not included with a manual read handheld) • Handheld charging cradle with power cord • Multi-pack of screen protectors, one pre-applied (not shown) •...

  • Page 11: Handheld Description

    The Trimble Ranger is a handheld computer designed for fully automated data collection along a route for meters equipped with ORION endpoints. The handheld can also accept manual reads to support utilities as they transition from manual read to AMR technology.

  • Page 12: Handheld Setup For Reading Both Orion Me And Orion Ce Endpoints

    ORION® Automated Meter Reading System for Trimble® Ranger™ Handheld Setup for Reading Both ORION ME and ORION CE Endpoints To read both ORION ME and CE endpoints, the handheld must be equipped with either an internal ORION ME transceiver or an internal ORION CE receiver.

  • Page 13: Charging The Handheld Battery

    Note: When the Read screen or Quick Read screen is in use, the handheld will NOT turn off automatically because the ORION reading functions are active. If you wish to conserve the battery, be sure to return to the Main Menu so the automatic off function is active.

  • Page 14: Swapping The Battery Pack (Low Battery)

    ORION® Automated Meter Reading System for Trimble® Ranger™ Tips for extending the battery life • Use the backlight only when necessary. Press the Fn + power keys to toggle the backlight on and off. Tap Start> Settings> System> Backlight to select the amount of time the backlight stays on when the unit is idle.

  • Page 15: Handheld Basic Operations

    Changing the Handheld Date and Time IMPORTANT The date and time on the Trimble Ranger handheld must be accurate to ensure communication with the ORION endpoints. Check the date and time and adjust if necessary before reading a route. If you need to change the time after swapping out the battery pack assembly or for any other reason, follow these steps: Tap the Time icon on the screen.

  • Page 16: Using The Touch Screen

    All your data is stored in non-volatile memory. If the battery is removed for 30 seconds or more, the user will be prompted to enter a current time and date. This must be done prior to operating the ORION Field Application software.

  • Page 17: General Care Of The Handheld

    Installation & Operation Manual General Care of the Handheld Use a mild detergent and a clean soft cloth to clean the body of the handheld. Do not use solvents, such as paint thinners. Use only a lint free cloth to clean the infrared port. Do not use detergents or solvents to clean the infrared port or display window.

  • Page 18: Program Startup

    ORION® Automated Meter Reading System for Trimble® Ranger™ Program Startup Press the green power key on the keypad to turn on the handheld. At the top left of the Windows main screen, tap Start. Result: If the handheld is in Administrator mode, the Start menu drop-down list displays.
  • Page 19 Installation & Operation Manual Tap ORION Field Application or press the Right key on the keypad to start the application. Result: The Loading Route screen displays briefly and closes automatically (Figure 8). When the Loading Route screen closes, the Copyright screen opens as shown in Figure 9.

  • Page 20: Copyright Screen

    ORION® Automated Meter Reading System for Trimble® Ranger™ Copyright Screen The Copyright screen displays the following information. • Program name, software version and copyright information • Device Name (handheld Friendly Name) • Number of routes currently loaded • Number of read and unread meters •...

  • Page 21: Main Menu

    Displays information about the meters and routes currently loaded into the handheld. Program and Quick Read Displays the program for reading meters when a route is not loaded (e.g., checking an ORION endpoint, obtaining final reads, troubleshooting, etc.) and programs ORION endpoints to set an RTR odometer, clear a tamper or stop/start an endpoint.

  • Page 22: Part Ii: User Guide

    ORION® Automated Meter Reading System for Trimble® Ranger™ Part II: User Guide Page 22 1-12...

  • Page 23: Reading A Route

    Installation & Operation Manual Reading a Route Read Route Login Tap Read Route on the Main Menu. Result: The Pin/User ID Entry login screen displays. Enter a 3 to 5 character personal identification number (PIN) using the keypad. The PIN is user defined and can be your name, your initials, an ID number, etc.

  • Page 24: Read Screen

    ORION ME/SE. Meter Type The meter type displays to the right of the read field. In Figure 14, the meter type is ORION ME. Service The service number displays below the meter type. The number changes to designate more than one meter for an account such as an apartment building with multiple meters.
  • Page 25 No manual navigation capabilities are accounts. available. • When an account comes up that already has an ORION reading entered, the read is displayed and you must manually advance to the next account. To toggle between manual and automatic mode, follow these steps.

  • Page 26: Read Results

    • The ORION transceiver/receiver receives the transmission that reports either a tamper or a potential leak. The handheld logs the condition and stores a read in the case of a potential leak. If a tamper is displayed on the screen, the handheld will sound an audible alert and prompt you to process the tamper before advancing to the next account.

  • Page 27: Read Menu

    Installation & Operation Manual Read Menu To access the Read Menu, tap Menu on the Read screen. The Read Menu has several functions. The functions are associated with the account that was last displayed. Scroll to see the entire list of functions. Search Displays the Search Menu to find accounts using various criteria.

  • Page 28: Search

    ORION® Automated Meter Reading System for Trimble® Ranger™ Search There are multiple ways to search for a meter. To find a meter using the account information, use the Search Fields function. Using Search Fields, the account name, address, meter location, meter serial number, meter model, account number and AMR module number can be searched.
  • Page 29 Installation & Operation Manual More Search Options Bookmarked Accounts Bookmarking accounts make them easier to find later. To bookmark an account press Fn + B on the keypad while on the account read screen. A bookmark label displays at the top left of the screen (Figure 21).

  • Page 30: Manual Read

    ORION® Automated Meter Reading System for Trimble® Ranger™ Manual Read Manual Read allows you to edit a meter reading that is already stored on the account which you were viewing prior to choosing the Read Menu option. From the customer account Read screen, tap Menu to open the Read Menu screen.

  • Page 31: Comments

    Installation & Operation Manual Comments The ORION Field Application software has three different ways to send information back to the utility office: Reader Codes, Trouble Codes and Text Messages. From the Read Menu, tap Comments. Result: The Comments Menu displays with three options.
  • Page 32 ORION® Automated Meter Reading System for Trimble® Ranger™ Trouble Codes Use Trouble Codes when urgent attention is required. The process to enter Trouble Codes is similar to Reader Codes, however only one Trouble Code may be attached to an account.
  • Page 33 Installation & Operation Manual Edit a Message From an account screen with a text message, tap Menu > Comments > Text Messages. You may also press Fn+N keys on the keypad from an account screen to open the Text Message screen. Note: An account with a text message displays a green check mark next to Text Messages on the Comments Menu as shown in Figure 32.

  • Page 34: Utilities

    ORION® Automated Meter Reading System for Trimble® Ranger™ Utilities Utilities is part of the Read Menu and it can also be accessed from the Main Menu. The Utilities menu provides access to the settings for the software screens and programs. It also provides information about route progress and battery life.

  • Page 35: Route Info

    Installation & Operation Manual Route Info Figure 35: Route Transfer Information Select Route Info from the Main Menu to quickly see the Route Transfer Info screen which includes a summary of route information. The screen includes the following information. Description The description assigned to the route by the reading data management software operator.

  • Page 36: Program & Quick Read

    Program & Quick Read Program & Quick Read is used to perform a number of functions on ORION endpoints and touch modules. Quick Read allows you to read one meter at a time without having meters loaded into the handheld. The handheld gathers the meter reading and displays the results on the screen.

  • Page 37: Orion Ce

    ORION RF and IR COM Settings At the bottom of all the Quick Read & Program screens for the ORION CE Utility, the reading technology,ORION RF and IR, are displayed. If the background color is green, the correct COM (communication) ports have been set.
  • Page 38 If the endpoint still reports a tamper, check all the splices and repair as necessary. Result: When the endpoint information has been successfully read, the fields on the screen will be updated. 10. Tap Exit to leave the ORION CE Utility and return to the Quick Read Menu. Page 38...
  • Page 39 Let’s also assume that the sweep hand is pointing between the "5" and the "6." Because the sweep hand has not yet hit the "6", use the value of "5" as the last digit of the meter reading. Therefore, the value to be entered into the ORION endpoint is "0012345."...
  • Page 40 ORION® Automated Meter Reading System for Trimble® Ranger™ The RF tab on the CE Utility includes the functions to perform quick reads using radio frequency. The RF screen displays up to 50 CE endpoints in range, one endpoint at a time.
  • Page 41 Installation & Operation Manual Settings The COM (communication) ports for the reading technology are displayed on the Settings tab of the ORION CE Utility. Figure 43: ORION CE COM Settings • IR COM port - connected using the serial port (COM 1) at the bottom of the handheld •...

  • Page 42: Orion Me/Se Utility

    ORION ME/SE Utility To access the quick read and programming functions for ORION ME/SE endpoints, tap ORION ME on the Program & Quick Read main menu. The ORION ME is divided into five tabs: IR, RF, Profile, Install and Settings.
  • Page 43 "Program & Quick Read" on page 36 Refer to if you need help. Tap to choose ORION ME, then tap Open on the bottom right of the screen. Result: The ORION ME/SE Utility login screen opens. Use the keypad to log in.
  • Page 44 All ORION endpoints are programmed at the factory to begin sending meter readings when the register senses flow through the meter. As a result, you can install ORION endpoints on meters without having to manually start the endpoint. When water usage has been registered on the meter, the endpoint will send a signal every four (4) seconds.
  • Page 45 Installation & Operation Manual Wildcard Read The Wildcard Read screen displays a reading for all ORION ME endpoints in range up to 50 readings. Displays the serial number of the ORION ME endpoint. Reading Displays a reading for the corresponding endpoint serial number.
  • Page 46 To obtain a reading for a specific endpoint, tap the Single S/N tab as shown in Figure 52. Key the ORION serial number in the S/N field, then tap Start Reading on the lower right of the screen. Result: The screen displays the reading for the serial number entered.
  • Page 47 Installation & Operation Manual Figure 54: Profile Screen with Data Figure 53: Profile Screen - No Data Tap the Save button. Results: The historical data is saved and can be viewed in ReadCenter Analytics. A screen displays to confirm the save. See Figure 55. Figure 55: Historical Data Saved Page 47 1-12...
  • Page 48 ORION® Automated Meter Reading System for Trimble® Ranger™ Install The purpose of the Install tab is to let the installer know that the endpoint is being heard from at least one gateway and that it will switch over to fixed network mode. It also may be used to troubleshoot. If the endpoint fails to switch to a fixed network, it can be manually assigned to a certain gateway, however, it is always best to let the system decide which gateway the endpoint gets assigned to.
  • Page 49 The COM (communications) Ports for any hardware attached to the handheld are displayed on the Settings screen. The ORION ME transceiver version number is also displayed. Before reading meters for the first time, check the Settings to ensure the correct COM Ports are set for the the hardware connected to the handheld to establish communication with the software.

  • Page 50: Utilities

    ORION® Automated Meter Reading System for Trimble® Ranger™ Utilities The Utilities Menu can be accessed either from the Main Menu or from the Read Menu by tapping Utilities. The Utilities Menu has three options: Progress, Battery Info and Settings. Progress...

  • Page 51: Settings

    COM port settings should be only be changed under the direction of Badger Meter Technical Support. If the COM ports must be adjusted, follow these steps. Tap Hardware on the Settings Menu to display the Hardware Settings screen.
  • Page 52 ORION® Automated Meter Reading System for Trimble® Ranger™ Program Options Tap Program Options on the Settings Menu to display the first of three Program Options screens. On the Options 1 of 3 screen, tap in the box next to the option to choose one or more of the settings that tell the handheld how to handle certain operations and conditions.
  • Page 53 Installation & Operation Manual High/Low Options Tap High/Low Options on the Settings Menu to display the settings for high or low readings. Advance on High/Low: The next account displays after a high or low reading. Beep on High/Low: An audible alert sounds for a high or low reading.
  • Page 54 ORION® Automated Meter Reading System for Trimble® Ranger™ Customizations Tap Customizations on the Settings Menu to access the three customization screens. The meter reader has complete control of these three screens. The Customization 1 of 3 screen is used to determine what information is displayed when a bookmark is set or a hot key is used.

  • Page 55: Programming An Orion Gas Module

    Installation & Operation Manual PROGRAMMING AN ORION GAS MODULE Gas meters are programmed using ORION ME/SE Utility software. From the Main Menu tap Program & Quick Read. Tap to choose ORION ME, then tap Open. Result: The ORION ME/SE Utility screen opens.
  • Page 56 ORION® Automated Meter Reading System for Trimble® Ranger™ Result: The Gas Endpoint Status screen opens. All detected statuses will have a check mark. Tap Drive Circle Info. Figure 81: Endpoint Status Select All, Integral or Remote to narrow down the options. Narrow down the selection further by choosing Units, Resolution and Dials.
  • Page 57 Installation & Operation Manual 10. Align the IR cable with the endpoint and tap Program. Result: The Drive Circle screen changes color and the Program button becomes inactive. The gas endpoint is programmed. Figure 86: Endpoint Status Figure 87: Endpoint Programmed Page 57 1-12...

  • Page 58: Changing The Drive Circle (Reprogramming)

    ORION® Automated Meter Reading System for Trimble® Ranger™ Changing the Drive Circle (Reprogramming) Tap Drive Circle Info on the Gas Endpoint Status screen. Figure 88: Endpoint Status Screen Tap to highlight a different Drive Circle than the one previously programmed. Then tap Select.

  • Page 59: Clearing Exceptions

    Installation & Operation Manual Clearing Exceptions On the ORION ME/SE Utility screen, tap Clear. Result: A window opens asking if you want to clear exceptions from the endpoint status. Tap Yes to clear any exceptions. Figure 91: Clearing Exceptions Figure 92: Clear Confirmation Screen...

  • Page 60: Appendix

    ORION® Automated Meter Reading System for Trimble® Ranger™ Appendix Page 60 1-12...

  • Page 61: Using The Handheld Keypad

    Installation & Operation Manual Using the Handheld Keypad Figure 93: Trimble Ranger 3 Keypad Page 61 1-12...

  • Page 62: Hot Keys And Quick Keys

    ORION® Automated Meter Reading System for Trimble® Ranger™ Hot Keys and Quick Keys The handheld software includes a number of Hot Keys and Quick Keys that provide meter reading shortcuts. Hot Key Press the Fn key then quickly press the alpha key for the function you want to perform.

  • Page 63: Technical Support

    Technical Support Errors do not normally occur, so it is important to report all occurrences of error windows to Badger Meter Technical Support. Note: Trouble Codes and/or information from any Notes you created in Comments Codes/Messages can be useful when contacting Technical Support.
  • Page 64 ADE, ORION, ReadCenter and RTR are registered trademarks of Badger Meter, Inc. Other trademarks appearing in this document are the property of their respective entities. © 2012 Badger Meter, Inc. All rights reserved. Due to continuous research, product improvements and...

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