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Clearing Paper Jams
If a paper jam occurs, a message, the location of the paper jam, and the procedure for clearing it are displayed on the
screen. If you do not know how to clear the paper jam from viewing the screen, see
to clear the paper jam. For information on cautions when clearing paper jams, see "Important Safety Instructions"
in Getting Started and
Optional Equipment(P. 764) .
◼
Cautions When Clearing Paper Jams
Do not turn the power OFF.
●
Data being printed is erased when you turn the power OFF. Take particular care when receiving a fax.
When the paper is torn
●
Remove all of the paper to ensure that pieces do not remain.
Do not forcibly remove jammed originals and paper from the machine.
●
Forcibly removing them may cause damage to the parts of the machine, etc. If you cannot remove the paper,
contact your local authorized Canon dealer.
When all paper jams are cleared
●
Immediately remove your hands from the machine and optional equipment so that your clothing and hands
do not get caught in the rollers.
Take care when handling optional equipment.
●
Copies and prints may be output to optional equipment while you are clearing paper jams. Take care when
handling optional equipment that is installed.
◼
If Paper Jams Frequently Occur
If paper jams frequently occur even though there are no problems with the machine and its optional
equipment, check the following.
Are the paper guides misaligned?
●
Match the paper guides with the paper loaded in the paper source.
Troubleshooting
696
6C6U-0C4
Paper Jam Locations(P. 697)
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