Home Decorators Collection HIGHLAND 18WM90268 Use And Care Manual
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Home Decorators Collection HIGHLAND 18WM90268 Use And Care Manual

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XXX XXX/XXXXX/18WM90268
USE AND CARE GUIDE
HIGHLAND ELECTRIC FIREPLACE
QUESTIONS, PROBLEMS, MISSING PARTS? BEFORE RETURNING TO THE STORE,
CALL HOME DECORATORS COLLECTION CUSTOMER SERVICE
8 A.M. - 7 P.M., EST, MONDAY - FRIDAY, 9 A.M. - 6 P.M., EST, SATURDAY
1-800-986-3460
HOMEDEPOT.COM/HOMEDECORATORS
THANK YOU
We appreciate the trust and confidence you have placed in Home Decorators through the purchase of this electric fireplace. We strive to
continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home
imporvement needs. Thank you for choosing Home Decorators!

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Summary of Contents for Home Decorators Collection HIGHLAND 18WM90268

  • Page 1 USE AND CARE GUIDE HIGHLAND ELECTRIC FIREPLACE QUESTIONS, PROBLEMS, MISSING PARTS? BEFORE RETURNING TO THE STORE, CALL HOME DECORATORS COLLECTION CUSTOMER SERVICE 8 A.M. - 7 P.M., EST, MONDAY - FRIDAY, 9 A.M. - 6 P.M., EST, SATURDAY 1-800-986-3460 HOMEDEPOT.COM/HOMEDECORATORS THANK YOU We appreciate the trust and confidence you have placed in Home Decorators through the purchase of this electric fireplace.

  • Page 2: Table Of Contents

    Table of Contents Safety Information ............. 3 Warranty ..............5 Operation ..............9 Pre-Assembly ............. 6 FCC/IC Information ............11 Hardware Included ........... 6 Care & Cleaning ............11 Product Specifications ............6 Troubleshooting ............12 Tools Required ..............6 Replacement Parts ..........

  • Page 3: Safety Information

    Safety Information Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any question regarding the product, please call customer service at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday, WARNING: Under no circumstances should this fireplace be 9 a.m.
  • Page 4 Safety Information (continued) NOTE: Use care in assembling your new fireplace. Take your time and use the hardware provided and a quality Phillips head screwdriver. Never overtighten bolts. • Do not sit on any part of the mantel. NOTE: To avoid injury from unexpected starting or electrical shock, do not plug the power cord into a source of power during unpacking and assembly.

  • Page 5: Warranty

    Warranty Warranty 1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of puchase, subject to the following conditions and limitations. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times.

  • Page 6: Pre-Assembly

    Pre-Assembly HARDWARE INCLUDED Part Description Part Number Quantity Tipping Restraint Hardware PH-BKTWHT003 Insert Mounting Bracket (pre-attached) PH-BKTZNC001 Touch-up Pen NOTE: Hardware not shown to actual size. PRODUCT SPECIFICATIONS VOLTAGE 120VAC, 60 Hz AMPS 12.5 Amps WATTS 1500 Watts PLANNING ASSEMBLY Before beginning assembly of product, make sure all parts are present.

  • Page 7: Assembly

    Assembly Unpacking the fireplace insert Using scissors, cut the rope securing the fireplace insert.
  • Page 8 Assembly (continued) Installing the tipping restraint hardware When the Tipping Restraint Hardware (AA) is properly installed, it can provide protection against unexpected tipping of the Unit due to small tremors, bumps or climbing. Your Unit comes with one Tipping Restraint Hardware Wall (AA) that includes one Unit Anchor, one Wall Anchor, one Anchor Tether, and four Anchor Screws.

  • Page 9: Operation

    Operation Operation NOTE: The control panel can be accessed at the upper-right corner of the insert. Powering the fireplace Adjusting the flame Push the Power button to supply power to all There are 6 brightness levels that can be selected: functions of the fireplace and put the insert in a standby mode.
  • Page 10 Operation (continued) Replacing the remote control battery Disposing of used batteries The battery may contain hazardous substances that When the remote control stops operating or its range could endanger the enviroment and human health. seems reduced, it is time to replace the battery with new ones.

  • Page 11: Fcc/Ic Information

    FCC/IC Information WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules.

  • Page 12: Troubleshooting

    Troubleshooting PROBLEM ROOT CAUSE CORRECTIVE ACTION Unplug the fireplace, remove the back panel of the fireplace and check that the The thermostat sensor is thermostat is plugged into the main circuit Display shows " " broken or disconnected. board. If this does not solve the problem contact customer service for a replacement thermostat sensor.
  • Page 13 Troubleshooting (continued) PROBLEM ROOT CAUSE CORRECTIVE ACTION Flame effect works but heater With the power on press and hold the POWER function does not and the emberbed button on the control panel for 10 seconds. The heater is disabled. flashes when the heater button is Once re-enabled the emberbed lights will pressed.

  • Page 14: Replacement Parts

    Replacement Parts For replacement parts, call our customer service department at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday. Part Description Qty. Remote Control Flame Circuit Board Blue LED Circuit Board Flame Generator Drive Motor Thermostat Sensor Blower/ Heater Assembly Control Panel Circuit Board...
  • Page 15 Questions, problems, missing parts? Before returning to the store call Home Decorators Customer Service 8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday 1-800-986-3460 HOMEDEPOT.COM/HOMEDECORATORS RETAIN THIS MANUAL FOR FUTURE USE.

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