Trouble With Communication - Sharp PC-MC20 Series Operation Manual

Question: Why can't I read data from a disk or play files?
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Confirm your computer is turned on.
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Confirm the disk is inserted correctly.
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Confirm the drive and file names are correct.
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Confirm the disk is not stained or scratched.
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Confirm the disk or files are supported.
Question: Why doesn't the DVD video play smoothly?
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Ensure to use AC power.
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Power management may be working. Disable it.
Question: Why isn't the optical drive recognized?
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If your computer is turned on with some kinds of DVD disks inserted in the drive,
the drive may not be recognized. In this case, turn off your computer and open the
disk tray by the way on Question: Why does not the drive open? on the previous
page. Remove the disk from the drive; then turn on your computer again.

Trouble with Communication

Question: Why can't I communicate through the built-in modem?
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Confirm the telephone line is properly connected to the modem jack.
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Confirm the dial setting (pulse or tone) of Windows XP and/or communication
software is matched with the telephone line.
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If you set your connection status using New Connection Wizard, check Use dialing
rules in the Properties dialog box of that connection status. Refer to Internet
Connection section of Chapter 5.
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Confirm the country/region setting is appropriate.
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Confirm the network configuration is appropriate.
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Confirm the user name or password is correct.
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Confirm the COM port in the communication software is set appropriately.
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Turn off the power management in the Windows.
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If an unusual device is attached to the line you are connecting to, the modem may
not function properly. Remove the device or contact the dealer of the device.
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