Service report
The system has a built-in service assistant that creates a report about the unit. The service
report is used to assist in technical support enquiries.
It can also include information about devices connected to the network(s).
The report includes the software version, serial number, and information from the settings
file.
If you call technical support before creating the report, you can enter an incident number to
assist with tracking. You can attach screenshots and log files to the report.
Ú Note:
There is a 20MB limit for the report attachments.
The report can be saved to a storage device and emailed to support.
You can also upload it directly if you have an internet connection.
Backing up your system data
It is recommended to regularly copy user data and your system settings database as part of
your back-up routine.
Waypoints
The waypoints option in the storage dialog allows for managing user data.
Export format
The following formats are available for export:
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Maintenance| NSS evo3S Operator Manual