Troubleshooting - Sage the Boss To Go Plus User Manual

Troubleshooting

Motor doesn't start or
blade doesn't rotate
Blender stopped
suddenly while in use
Food is lumpy or
unevenly blended
Food sticks to
blade and cup
• Check that the power plug is properly inserted into the power outlet.
• Overload Protection System may have operated (see below).
• This extractor has overload protection to prevent damage to the motor,
which may have operated. Unplug, remove the cup and allow the motor
to cool down for 30 minutes. Once cooled, you will be able to use
as usual again.
• We recommend blending in smaller batches, or cutting ingredients into
smaller pieces. See Overload Protection System section for detailed
information.
• This can happen when too much food is being blended at one time.
Try a smaller amount, and work in batches if necessary.
• The ingredients may be too large. Try cutting into smaller pieces.
For best results, ingredients should be in pieces no larger than 2cm.
• The mixture may be too thick. Try adding more liquid and / or pulsing
the blender.
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