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Troubleshooting
LCD screen turns on
but appliance doesn't
respond to controls.
Food is unevenly
chopped
Food is chopped too
fine or is watery
Excess pulp building
up in the stainless-
steel filter basket
Pulp too wet
and reduced
extracted juice
Juice leaks between
the filter bowl
surround and the
juicer cover
Juice sprays out
from spout
Juice in filter
bowl is left after
juicer stopped
14
•
The safety locking arm may not be correctly engaged in the vertical
operating position. In this case, the LCD screen will show an animated
prompt
. Check the top cover is properly aligned and the locking arm
is located firmly into the two grooves on either side of the juicer cover or
blender jug.
•
This can happen when too much food is being added at one time.
Try a smaller amount, and work in batches if necessary.
•
Try blending for shorter period of time. Use the PULSE function for
better control.
•
Turn the appliance off. Disassemble to scoop excess pulp off the juicer
cover.
•
Reassemble and continue juicing. Alternating soft and hard ingredients
may help avoid this.
•
Pusher force could reduce yield because it slows the motor down.
Avoid putting pressure on the food pusher when pushing ingredients
down the feed chute.
•
The cleaner the filter, the better the juice yield, and dryer the pulp. Be sure
to thoroughly clean the juicer as soon as possible after each use. Remove
the stainless-steel filter basket and thoroughly clean mesh walls with a
cleaning brush. Rinse the filter basket under hot water. If the fine mesh
holes are blocked, soak the basket in a solution of hot water with 10%
lemon juice to unblock the holes or wash in the dishwasher (top shelf). This
will remove excess fiber build up which could be inhibiting the flow.
•
If juicing large amounts of fibrous ingredients like rhubarb and pineapple,
cleaning the filter basket in between might be required.
•
Ensure the appliance assembled correctly
•
Try a slower juicing speed (if possible) and push the food pusher down the
feed chute more slowly.
•
Ensure there is no build up in the filter basket.
•
The juice is being extracted too fast; try a slower juicing speed (if possible)
and push the food pusher down the feed chute more slowly.
•
Turn the speed dial up to highest speed setting and operate for five
seconds. That can help moving the remaining juice into the jug.
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