HME Clear-Com Eclipse 12.1 HX-Median User Manual
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HME Clear-Com Eclipse 12.1 HX-Median User Manual

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User Guide
Eclipse
12.1 HX-Median
®
User Guide
Part Number: PUB-00046 Rev A
Date: January 21, 2021

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Summary of Contents for HME Clear-Com Eclipse 12.1 HX-Median

  • Page 1 User Guide Eclipse 12.1 HX-Median ® User Guide Part Number: PUB-00046 Rev A Date: January 21, 2021...

  • Page 2: Reference

    The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation / reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Clear-Com, an HME Company.

  • Page 3: Table Of Contents

    Eclipse HX-Median | User Guide Table of Contents 1 Reference 2 Important Safety Instructions 3 Introduction 3.1 Further Information 4 Overview 4.1 Eclipse HX Matrix Frames 4.2 Eclipse HX-Median 4.3 Interface Cards 4.4 Interface Modules 4.5 EHX Configuration Software 4.6 User Panels 5 Installing the Eclipse HX-Median 5.1 Cabling Recommendations 5.2 Before you Begin the Installation...
  • Page 4 Eclipse HX-Median | User Guide 7.3 MADI Channels 7.4 Setting Up the E-MADI64 Card 7.5 V-Series Panels on E-MADI (Multi-Channel Audio Digital Interface) 7.6 Configuring Binaural Audio with E-MADI Cards 7.7 Configuring Binaural Panel Audio in Software 7.8 Set the EHX Audio Mixer Screen Option for Binaural Audio Routing 7.9 Upgrading the E-MADI64 Card 8 E-FIB Fiber Card 8.1 E-FIB Front Panel Lights and Controls...
  • Page 5 Eclipse HX-Median | User Guide 12.8 Troubleshooting: Sample Rate 12.9 Troubleshooting: I Need to Find the E-DANTE64-HX Card’s IP Address 13 E-IPA-HX High Capacity IP to Matrix Card 13.1 Licenses 13.2 Card Capacity 13.3 E-IPA-HX Rear Connectors 13.4 E-IPA-HX Front Lens Indicators 13.5 Adding an E-IPA-HX Card (Automatic Discovery) 13.6 Adding an E-IPA-HX Card (Manual) 13.7 Network Setup for the E-IPA-HX Card...
  • Page 6 Eclipse HX-Median | User Guide 16.17 IVC-32 Interface Rear Card 16.18 LMC-64 interface front card 16.19 LMC-64 Interface Rear Card 16.20 E-DANTE64-HX Interface Front Card 16.21 E-DANTE64-HX Interface Rear Card 16.22 E-DANTE64-HX LAN Connectors 16.23 E-DANTE64-HX SFP Modules 16.24 E-DANTE64-HX Sample Rates and Available Channels 16.25 E-IPA-HX Card 16.26 Analog Port Card (MVX-A16) (Cards Mark 1.

  • Page 7: Important Safety Instructions

    Eclipse HX-Median | User Guide Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  • Page 8 Eclipse HX-Median | User Guide if the main station is used improperly. They also refer you to important operating and maintenance instructions in the manual. EMC AND SAFETY This Product's power supply meets all relevant CE, FCC, UL, and CSA specifications set out below: EN55103-1 Electromagnetic compatibility.

  • Page 9: Introduction

    Eclipse HX-Median | User Guide Introduction The Eclipse HX system is a digital point-to-point intercom platform, designed to seamlessly integrate your entire your entire intercom infrastructure (digital, wireless, IP-based and analog intercom systems). The system comprises matrices, interface cards and modules, user panels and interface frames.

  • Page 10: Overview

    Eclipse HX-Median | User Guide Overview This section provides an overview of the Eclipse HX-Median matrix frame, including the interface cards and interface modules that can be fitted to the frame. Eclipse HX Matrix Frames There are four types of Eclipse HX matrix frame available from Clear-Com: Matrix Description Eclipse HX-Median...

  • Page 11: Eclipse Hx-Median

    Eclipse HX-Median | User Guide Matrix Description Eclipse HX-PiCo User Guide. Eclipse HX-Median A complete Eclipse HX-Median system consists of a central matrix and the remote audio devices (which may include user panels, interface cards, interface modules, four-wire devices and systems) connected to it.
  • Page 12 Eclipse HX-Median | User Guide Key: Eclipse HX-Median front panel Feature Description Interface module slots (unused in this example). The Eclipse HX-Median can house up to 8 interface modules. Blank panels can be installed to unused slots. For more information about interface modules, see the Interface Modules section. CPU cards (P1 and P2).
  • Page 13 Eclipse HX-Median | User Guide Key: Eclipse HX-Median front panel Twin power supplies. The two Euro Cassette power supply units can be easily installed or removed as required. One power supply unit can power an entire matrix. The second unit provides a backup in case of failure or damage to the first unit.
  • Page 14 Eclipse HX-Median | User Guide Key to Figure 3: Eclipse HX-Median rear panel MVX-A16 analog interface card rear connector panel. An MVX-A16 rear connector panel has 16 RJ-45 connectors for connecting intercom panels and interfaces. For more information about MVX-A16 cards, see the MVX-A16 Analog Port Card section.
  • Page 15 Eclipse HX-Median | User Guide Note: For information about diagnosing power supply issues, see the Diagnosing Power Supply Problems section. 4.2.3 Main Features of the Eclipse HX-Median Features of the Eclipse HX-Median matrix system include: A six rack-unit (6RU) frame. Full audio bandwidth throughout the signal chain, producing superior broadcast audio quality.

  • Page 16: Interface Cards

    Eclipse HX-Median | User Guide 4.2.4 CPU Card Two CPU cards are fitted to each Eclipse HX-Median system, in a master and slave relationship. The second CPU card provides redundancy in the case of outages or planned maintenance. The master CPU card: Provides the serial data and Ethernet connection to the connected EHX PC.
  • Page 17 Eclipse HX-Median | User Guide The MVX-A16 analog port card sends balanced audio and RS-422 data signals to connected audio equipment through 4-pair shielded CAT5 cable. The card connects up to 16 audio devices (such as user panels, interfaces, or four-wire audio equipment) to the central matrix. Each audio device connected to an analog port card communicates with all other audio devices in the system and with the central matrix.
  • Page 18 Eclipse HX-Median | User Guide The E-MADI64 card supports up to 32 V-Series Panels over a suitable infrastructure. See the E- MADI64 Card section for more information. Note: You have the option in EHX to limit the E-MADI64 card to either 32, 56 or 64 channels of audio.
  • Page 19 Eclipse HX-Median | User Guide 4.3.6 LMC-64 Interface Card The LMC-64 interface allows the Eclipse HX-Median to provide Dynam-EC (routing software) clients with audio level metering of partylines (conferences) and four-wire ports over an IP network. Each LMC-64 interface comprises: A front card with a reset button and various status indicators.

  • Page 20: Interface Modules

    Eclipse HX-Median | User Guide Interface Modules Interface modules convert the four-wire signals of a central matrix port to other types of signals that communicate with devices such as telephones, camera intercoms, two-way radios, and so on. In this way non-four-wire devices can communicate with the central matrix. Each interface module has hardware connectors to connect to both the central matrix and the external device that communicates with the central matrix.

  • Page 21: Ehx Configuration Software

    Eclipse HX-Median | User Guide EHX Configuration Software The Eclipse HX (EHX) configuration software controls the operation of the connected audio devices by sending signals to the circuit cards in the matrix, which then relay the signals to the audio devices. Configurations (the operating parameters of complete system setups) are usually created on the EHX computer.

  • Page 22: User Panels

    Eclipse HX-Median | User Guide User Panels The following Clear-Com user panels are compatible with the Eclipse HX-Median: V-Series panels, including expansion panels. i-Series panels, including expansion panels. Note: For more information about installing, using and maintaining user panels, and connecting user panels to the matrix, see either: V-Series Panels Guide.

  • Page 23: Installing The Eclipse Hx-Median

    Eclipse HX-Median | User Guide Installing the Eclipse HX-Median This section describes how to install the Eclipse HX-Median, including the power supplies, CPU cards, interface cards and modules. Cabling Recommendations Clear-Com recommends the following cabling. Clear-Com CAT5e/6a cable recommendations Category (CAT) Higher CAT numbers will support a higher bandwidth.
  • Page 24 Eclipse HX-Median | User Guide 5.2.2 Unpacking the System When the Eclipse HX-Median system is received the circuit cards (CPU cards and interface cards), power supplies, and rear-connector panels are pre-installed in the matrix chassis. The customer must supply: The standard 19-inch rack in which to install the matrix. A personal computer to run the EHX configuration software.
  • Page 25 Eclipse HX-Median | User Guide battery is now powered. Eclipse HX-Median CPU cards are fitted with a socketed battery, normally a Renata CR2477N with a capacity of 950mAh and a life of approximately 247 days. These socketed batteries are easily replaced and this operation does not have to be carried out by service personnel. Disconnecting the CPU backup battery Before performing any service on the CPU card, the backup battery must be disconnected.

  • Page 26: Installing The Eclipse Hx-Median

    Eclipse HX-Median | User Guide If this state is detected by the CPU card then the CPU card will provide signalization in the form of 2 rapid flashes followed by a slow flash of the OK LED. If EHX is logging, then the following message will appear in the log.
  • Page 27 Eclipse HX-Median | User Guide 5.3.1 Installing the Power Supplies The Eclipse HX-Median system’s DC power supplies run on AC mains power. Two identical Euro Cassette power supplies are provided to ensure that every matrix has redundant power. Each of the power supplies must be connected to a dedicated branch of AC mains power. The matrix will continue to operate even if one of the AC power branches fails.

  • Page 28: Installing Cpu Cards

    Eclipse HX-Median | User Guide Installing CPU Cards The CPU card’s components include CMOS chips which are sensitive to static electricity. Before touching the CPU card touch a grounded metal object, such as any unpainted surface on the matrix, to dissipate static electricity. While handling the CPU card, be careful not to bend any of the card’s connector pins or component leads.
  • Page 29 Eclipse HX-Median | User Guide 1. Hold the card in place in the matrix. 2. There are two card ejector tabs, located at the top and bottom of the CPU card. Open the two ejector tabs at the same time until the card unseats from its backplane connectors. 3.
  • Page 30 Eclipse HX-Median | User Guide Page 30...

  • Page 31: Installing Interface Cards

    Eclipse HX-Median | User Guide Note: Once the CPU card has initialized, you can use the Eng button to request frame information (such as the software version and the current IP address). For more information, see CPU card lights and controls.
  • Page 32 Eclipse HX-Median | User Guide 7 MVX cards * 16 ports = 112 More ports can be utilized on the Eclipse HX-Median by using higher capacity interface cards, such as the E-MADI64 card. For example, if you installed 5 E-MADI64 cards, using 64 audio ports, you could add a further 2 MVX-A16 cards.
  • Page 33 Eclipse HX-Median | User Guide 5.5.5 Hot Patching (Hot Plugging) Interface cards are hot patchable and self-initializing, which means that a faulty card can be removed and replaced while the system is powered. Hot patching (also known as hot plugging) has no effect on any part of the system’s operation, except the MVX-A16 analog card’s assigned sixteen ports.
  • Page 34 Eclipse HX-Median | User Guide Page 34...

  • Page 35: Wiring Audio Devices To The Matrix Frame

    Eclipse HX-Median | User Guide Note: For more detailed information about the MVX-A16 front panel controls and lights, seeMVX-A16 Analog Card Front-Panel Lights and Controls Wiring Audio Devices to the Matrix Frame An external four-wire audio device can be directly connected to a port connector through the four audio pins.

  • Page 36: Wiring Panels To The Matrix Frame

    Eclipse HX-Median | User Guide Wiring Panels to the Matrix Frame Eclipse HX uses a 4-pair (analog) or single-pair (digital) wiring scheme between the matrix and panels. All Eclipse HX user panels (V-Series and i-Series panels) have built-in RJ-45 connectors. 5.7.1 4-Pair Analog Four-pair analog wiring is performed with shielded CAT5 RJ-45 cable:...
  • Page 37 Eclipse HX-Median | User Guide 5.7.2 Single-Pair Digital Single-pair digital wiring is accomplished with double-shielded 24 AWG conductor CAT-6E enhanced STP cable. Pair 1 transmits and receives multiplexed digital and analog between the matrix and the panel. Ensure that the Select switch on the rear of the panel is in the correct position for the intended use.

  • Page 38: Wiring Cpu Card Interfaces

    Eclipse HX-Median | User Guide Note: The above wiring diagram refers to DIG-2 and is shown as an example only (DIG-2 panels are not compatible with the Eclipse HX-Median. Wiring CPU Card Interfaces The CPU card holds the circuitry for connecting to, and communicating with, the following interfaces: An external personal computer.
  • Page 39 Eclipse HX-Median | User Guide 5.8.1 CPU Card Interface Connectors Key to CPU card interface connectors Feature Description GPI/RLY Interface Connector The RJ-45 socket labeled GPI/RLY Interface connects the CPU card to a GPI-6 or RLY-6 card. The GPI-6 provides six general-purpose opto-isolated logic inputs.
  • Page 40 Eclipse HX-Median | User Guide Key to CPU card interface connectors Note: If this port is used a ferrite core must be added to the socket end of each cable. A suitable ferrite core is Würth Electronik part: 74271132. Clear-Com recommends the use of shielded cable. For wiring pinout information for GPI/RLY interfaces, see the: Relay Interface Module (RLY-6) Instruction Manual.
  • Page 41 Eclipse HX-Median | User Guide Key to CPU card interface connectors Alarm I/O Connector The DB-9F connector labeled Alarm I/O connects the matrix to a control circuit for an external alarm, such as a light or bell. The external alarm activates whenever an alarm condition is detected in the matrix.
  • Page 42 Eclipse HX-Median | User Guide Key to CPU card interface connectors Pins are provided for adding an additional alarm source to the matrix’s alarm system. Pin 6 is an alarm input to the Eclipse HX-Median matrix. It is connected to the input of a 3.3 V logic device. A logic high on this input will cause the Eclipse HX-Median matrix to detect an alarm condition.
  • Page 43 Eclipse HX-Median | User Guide Key to CPU card interface connectors Double-pole double-throw alarm relay… Page 43...
  • Page 44 Eclipse HX-Median | User Guide Key to CPU card interface connectors General-Purpose Outputs Connector (GP OUT) A GPO can be programmed to mute a speaker, to turn on an applause light, to turn on a door lock, or to perform a variety of other functions. For example, to get the attention of a panel operator working in a high-noise environment such as a control booth, a relay can be programmed to switch on a light at the operator panel each time an incoming call is received, to ensure that the call is...
  • Page 45 Eclipse HX-Median | User Guide Key to CPU card interface connectors General-Purpose Inputs Connector (GP IN) The DB-25 connector labeled GP IN connects the matrix to eight local general- purpose inputs (GPIs). An external device such as a foot switch, a panel-mounted switch or the logic output of some other device can be connected to the GP IN connector. ...
  • Page 46 Eclipse HX-Median | User Guide Key to CPU card interface connectors The opto-isolated mode requires the externally connected equipment to provide the current to power the general-purpose input. The non-isolated mode does not require that the externally connected equipment powers the general-purpose input.
  • Page 47 Eclipse HX-Median | User Guide Key to CPU card interface connectors Therefore, the input pins can be connected directly to a ground pin to cause an active input. The voltage level at the external input pin should not be allowed to go below ground or above +6 V with respect to ground.
  • Page 48 Eclipse HX-Median | User Guide Key to CPU card interface connectors Local Area Network connector (LAN1) The LAN1 and LAN2 connectors have standard Ethernet pin assignments. See G below for pin assignments. The RJ-45 socket labeled LAN 1 connects a local area network (LAN) to the CPU card through a standard Ethernet connection.

  • Page 49: E1/T1 Matrix To Matrix Straight Cable Connections

    Eclipse HX-Median | User Guide Key to CPU card interface connectors Note: If this port is used a ferrite core must be added to the socket end of each cable. A suitable ferrite core is Würth Electronik part: 74271132. Clear-Com recommends the use of shielded cable. 5.8.2 DSE1/T1 DSE1/T1 Matrix to Matrix Crossover Cable Connections For E1 and T1 direct matrix to matrix connections the CAT5 crossover cables should be wired, as...

  • Page 50: E1 To Freespeak Ii Antenna Straight Cable Connection

    Eclipse HX-Median | User Guide Matrix 1 Pin Description Matrix 2 Pin Not connected Not connected 5.10 E1 to FreeSpeak II Antenna Straight Cable Connection Straight CAT5 cables are used to connect an E-QUE card to a FreeSpeak II antenna or splitter. The E1 pinout for connecting an antenna or splitter is shown in the table below.

  • Page 51: Using The Eclipse Hx-Median

    Eclipse HX-Median | User Guide Using the Eclipse HX-Median This section describes how to operate the Eclipse HX-Median matrix frame, including its CPU cards and interface cards. Note: For an overview of the Eclipse HX-Median, see Overview. Creating and Storing System Configurations A configuration is a complete set of operating parameters for the system which includes talk and listen paths for each connected intercom device.

  • Page 52: Using The Cpu Card Ethernet Ports

    Eclipse HX-Median | User Guide Using the CPU Card Ethernet ports The CPU card Ethernet ports are normally connected to a LAN and used to communicate with clients such as EHX and Dynam-EC. The Ethernet port functionality depends on the IP address setup.

  • Page 53: Cpu Card Fail-Safes

    Eclipse HX-Median | User Guide CPU Card Fail-Safes The CPU card’s non-volatile memory stores all information about the current operating configuration and the three additional configurations, allowing the system to restore itself automatically after: A power failure. The replacement of a port card. The replacement of a panel.
  • Page 54 Eclipse HX-Median | User Guide Key to CPU card lights and controls Feature Description RESET button Pressing the RESET button causes the CPU card to stop its current activity and to restart. The same configuration that was active before the system was reset will be active after the system was reset.
  • Page 55 Eclipse HX-Median | User Guide Key to CPU card lights and controls When an older, unsupported version of the MVX or E-QUE FPGA is detected, the EQUE FPGA VERSION USUPPORTED message is displayed by the master CPU card. Note: The dot matrix lights will also display system information when the ENG button is pressed on the master CPU card.
  • Page 56 Eclipse HX-Median | User Guide Key to CPU card lights and controls SI Light The SI light flashes to indicate communications activity. Configuration [ CONFIG ] button The CPU card can hold four complete system configurations in its operational memory. When the CONFIG button is pressed the number of the currently active configuration (either 1, 2, 3, or 4) appears in the dot-matrix display.
  • Page 57 Eclipse HX-Median | User Guide Key to CPU card lights and controls Note: If this address was not statically allocated, but instead was allocated via DHCP server this will be pre-pended by DHCP ENABLED System number. This is only output if the rack is part of a linked set. It is the system number of the node within the linked set (for example, SYSTEM 3).
  • Page 58 Eclipse HX-Median | User Guide checking following a system upgrade or field install (for example, checking hardware connections with user panels and interface cards). Note: The embedded configuration may also be used as a back-up configuration, in the very rare event that a system error renders the other configurations unusable. To activate the embedded configuration: 1.

  • Page 59: Mvx-A16 Analog Card Front-Panel Lights And Controls

    Eclipse HX-Median | User Guide MVX-A16 Analog Card Front-Panel Lights and Controls Key to MVX-A16 analog card lights and controls Feature Description RESET button Pressing the RESET button causes the card and all connected audio devices to momentarily stop their current activity and to restart. The card’s “frame data” light goes off when the reset starts and comes back on when the reset is complete.
  • Page 60 Eclipse HX-Median | User Guide Key to MVX-A16 analog card lights and controls Tip: The reset button is slightly recessed from the front panel to prevent it from being accidentally pressed. A tool such as a bent paper clip is required to press this button.

  • Page 61: Diagnosing Power Supply Problems

    Eclipse HX-Median | User Guide Key to MVX-A16 analog card lights and controls the port card and the CPU card. Diagnosing Power Supply Problems The Eclipse HX-Median has two Euro Cassette power supply units. One power supply unit can power an entire matrix. The second unit provides a backup in case of an equipment failure. Eclipse HX-Median matrices may be fitted with XP (part 740101Z) or Power-One (part 720379Z) power supply units, depending on the date of manufacture.
  • Page 62 Eclipse HX-Median | User Guide The front panel alarm lights, power supply lights, and reset button are shown in Figure 24. An alarm source triggers the red main alarm light and also one of the additional six red alarm lights, allowing the system operator to identify or correct alarm conditions before they affect the operation of the matrix.
  • Page 63 Eclipse HX-Median | User Guide 6.7.1 Conditions that Cause an Alarm The following conditions trigger an alarm: If any of the voltages produced by the first power supply unit fall below normal levels. If any of the voltages produced by the second power supply unit fall below normal levels.
  • Page 64 Eclipse HX-Median | User Guide If a new alarm condition or conditions occur before the original alarm conditions are corrected, the internal buzzer and relay contacts will not reactivate. They will only reactivate after all original alarm conditions are corrected. 6.7.4 Auxiliary Alarm Lights When an alarm condition occurs, any of the six auxiliary red alarm lights may switch on, in addition...

  • Page 65: Connecting The Matrix Frame

    Eclipse HX-Median | User Guide PSU2 Fail When the first power supply unit is operating correctly, the red PSU2 light stays off, while the four green power supply lights (+12V, +5V, +3.3V, -12V) stay on continuously. If a DC output or AC input to the first power supply drops too low, the red PSU2 light switches on. The amber (XP) or red (Power-One) light on the power supply unit itself also switches on to indicate the same condition.
  • Page 66 Eclipse HX-Median | User Guide Panel Description card, such as the RS-232 connector for the configuration computer. Analog port Analog port-card rear panel holds the sixteen RJ-45 connectors associated card (MVX- with its corresponding analog port-card front panel. A16) User panels and interface modules connect to the matrix through this rear- connector panel.
  • Page 67 Eclipse HX-Median | User Guide 6.8.3 Connecting Interface Cards Each rear-connector panel associated with an MVX-A16 (analog) interface card holds the sixteen RJ-45 connectors that connect the matrix to user panels, interface modules and other intercom devices. Each front-installed MVX-A16 port card requires a corresponding rear-connector panel. Blank panels cover unused slots.

  • Page 68: Madi64 Card

    Eclipse HX-Median | User Guide E-MADI64 Card This section describes the E-MADI64 card. The E-MADI64 is a MADI (Multichannel Audio Digital Interface) card, providing up to 64 duplex channels of AES3 digital audio over a coaxial cable or fiber pair between compatible devices.

  • Page 69: E-Madi64 Front Panel Lights And Controls

    Eclipse HX-Median | User Guide E-MADI64 Front Panel Lights and Controls Page 69...
  • Page 70 Eclipse HX-Median | User Guide Notes: Figure 25 shows an unconfigured E-MADI64 card, when all lights are lit to indicate their location. On a card with a clock source and MADI connections (where the received MADI signal matches the card set up), the following lights are lit: the Lock source LED, the Sample rate (Fs) LED, the Channels LED and the Active LED.
  • Page 71 Eclipse HX-Median | User Guide Key to E-MADI64 front panel lights and controls Channels A green LED indicates the quantity of MADI channels. The number of channels is determined in EHX. You can select from 32, 56 or 64 full duplex channels of digital audio.

  • Page 72: E-Madi64 Rear Panel Connectors

    Eclipse HX-Median | User Guide E-MADI64 Rear Panel Connectors Page 72...

  • Page 73: Madi Channels

    Eclipse HX-Median | User Guide Warning: Eye Safety This LED based single mode transceiver is a Class 1 LED product. It complies with IEC 60825-1/A2:2001 and FDA performance standards for laser products (21 CFR 1040.10 and 1040.11) except for deviations pursuant to Laser Notice 50, dated July 26, 2001. Normally a protective plug is fitted to the fiber connector to protect the connector from damage or the entry of foreign materials.

  • Page 74: Setting Up The E-Madi64 Card

    Eclipse HX-Median | User Guide Carries one (or a mixture of) any of the 512 Eclipse HX-Median backplane timeslots. Is 24 bits in length. You can configure the input and output gain for each MADI audio channel in EHX and / or Dynam- EC software.
  • Page 75 Eclipse HX-Median | User Guide Click Detect New Hardware. The cards are discovered and automatically assigned to a slot on the frame. Use the drop-down lists to manually assign the cards to slots on the frame. 4. Configure EHX settings for the E-MADI64 cards. Standard EHX settings (including VOX and In-use tally) are applicable to all E-MADI64 channels.

  • Page 76: V-Series Panels On E-Madi (Multi-Channel Audio Digital Interface)

    Eclipse HX-Median | User Guide 7.4.3 Connecting E-MADI 64 Audio (Using Coaxial or Fiber cable) When you connect the external E-MADI64 Audio (using Coaxial or Fiber cable) to the rear of theE-MADI64 card: 1. The sample rate and the number of configured ports is indicated by a solid green LED on the front of the E-MADI64 card.
  • Page 77 Eclipse HX-Median | User Guide ports 1,3,9,11,51 could be defined as panels, with all the other slots unused or used for other purposes if required. 7.5.2 Configuring Audio Over Optocore/ProGrid MADIs Optocore/ProGrid MADIs have the advantage of allowing fully flexible audio routing. Optocore/ProGrid interfaces allow each channel of the MADI to be routed individually to any channel on any destination node.

  • Page 78: Configuring Binaural Audio With E-Madi Cards

    Eclipse HX-Median | User Guide In all cases, when using a router such as ProGrid, ensure that the configuration of the E-MADI card and the configuration of the ProGrid matrix are consistent with each other. Configuring Binaural Audio with E-MADI Cards When routing audio to a V-Series panel with a MADI64 card, the AES (Audio Engineering Society) audio streams can be set to operate binaurally (one channel to each headphone on a headset) using the main channel audio (A) and the auxiliary channel audio (B).

  • Page 79: Configuring Binaural Panel Audio In Software

    Eclipse HX-Median | User Guide Configuring Binaural Panel Audio in Software The main audio channel and the auxiliary audio channel need to be directed to the desired ports. This is achieved in the EHX software (EHX/Hardware/Cards and Ports). How the two audio streams (channels A and B) are set up will depend on which MADI is used to connect the audio between the E-MADI64 card and the AES (Audio Engineering Society) module fitted to the V- Series panel.

  • Page 80: Set The Ehx Audio Mixer Screen Option For Binaural Audio Routing

    Eclipse HX-Median | User Guide ProGrid equipment allows fully flexible routing and it is possible to mix close packed mono and conventional stereo pairs on one MADI interface. It is the routing matrix in the ProGrid equipment that is used to get the main panel port to the A channel of the AES interface.

  • Page 81: Upgrading The E-Madi64 Card

    Eclipse HX-Median | User Guide Upgrading the E-MADI64 Card The E-MADI64 card is both centrally upgradable (you can upgrade the E-MADI64 thru the matrix frame, using EHX) and locally upgradeable, using Xilinx software, a PC and a Xilinx download cable. For more information, see the Eclipse HX Upgrade Guide.

  • Page 82: Fib Fiber Card

    Eclipse HX-Median | User Guide E-FIB Fiber Card This section describes how to connect Eclipse HX matrix frame using E-FIB fiber interface cards. You should connect the E-FIB card to the highest slot number in the matrix. E-FIB fiber interface cards connect Eclipse HX matrices together to provide a high speed, dual redundant link to transfer audio samples and data between systems.

  • Page 83: E-Fib Front Panel Lights And Controls

    Eclipse HX-Median | User Guide E-FIB Front Panel Lights and Controls Key to E-FIB front panel lights and controls Feature Description RESET button Pressing the RESET button causes the card and all links to momentarily stop their current activity and to restart. The card’s frame data light goes off when the reset starts and comes back on when the reset is complete.
  • Page 84 Eclipse HX-Median | User Guide Key to E-FIB front panel lights and controls press the reset button for that card only. Tip: The reset button is slightly recessed from the front panel to prevent it from being accidentally pressed. A tool such as a bent paper clip is needed to press this button. Power supply and Status lights +3.3-Volt Power Supply LED The matrix’s +3.3-volt power supply provides electric current to this green light.
  • Page 85 Eclipse HX-Median | User Guide Key to E-FIB front panel lights and controls This LED indicates whether a link has been established on the secondary fiber optic circuit (transceiver B).  When illuminated a link is present. TXVR LED This LED indicates when data is being transmitted on the secondary circuit.  It is illuminated when data is present on the circuit.

  • Page 86: E-Fib Rear Panel Lights And Connectors

    Eclipse HX-Median | User Guide E-FIB Rear Panel Lights and Connectors Page 86...
  • Page 87 Eclipse HX-Median | User Guide Warning: Eye Safety This laser based single mode transceiver is a Class 1 Laser product. It complies with IEC 60825-1/A2:2001 and FDA performance standards for laser products (21 CFR 1040.10 and 1040.11) except for deviations pursuant to Laser Notice 50, dated July 26, 2001. Normally a protective plug is fitted to the fiber connector to protect the connector from damage or the entry of foreign materials.

  • Page 88: Configuring A Fiber Optic Connection

    Eclipse HX-Median | User Guide Configuring a Fiber Optic Connection There are a number of ways that optical connections can be made between systems depending on the level of redundancy required. When a break occurs in the fiber ring, a solid red status light will be shown at the fiber card downstream from the break and the link status LEDs may show amber.

  • Page 89: Simplex Fiber Cabling

    Eclipse HX-Median | User Guide In order to diagnose faults or switch between primary and secondary rings or between primary and backup fiber linking cards the system monitoring screen in EHX must be used. Note: For more information about EHX, see your EHX documentation (including EHX Help). Simplex Fiber Cabling 8.4.1 Single Card Set Redundancy...
  • Page 90 Eclipse HX-Median | User Guide Loss of single fiber connection When there is no break in the fiber connections the fiber audio will be routed using the primary ring. If there is any connection failure on the primary ring and the secondary ring is intact then the fiber audio routing will move to the secondary ring.
  • Page 91 Eclipse HX-Median | User Guide 8.4.2 Dual Card Set Redundancy The fiber linking function supports Dual card set redundancy. Both Card set A and Card set B are fitted in each node of the ring. In this case each matrix contains two Fiber-optic Linking card sets.
  • Page 92 Eclipse HX-Median | User Guide Audio and data will continue to be available to nodes within the same sub-ring but data may still be available to all nodes that are still functioning if there is an intact, independent Ethernet connection to those nodes.
  • Page 93 Eclipse HX-Median | User Guide Page 93...

  • Page 94: Que E1/T1 Card

    Eclipse HX-Median | User Guide E-QUE E1/T1 Card The E-QUE interface card allows you to connect the Eclipse matrix to FreeSpeak II antennas and FreeSpeak II antenna splitters, E1 and T1 trunk lines and E1 direct lines. The E-QUE interface cards must be fitted in the rightmost available slots on the HX-Omega (furthest from the CPU cards).

  • Page 95: E-Que Front Panel Lights And Controls

    Eclipse HX-Median | User Guide E-QUE Front Panel Lights and Controls Key to E-QUE front panel lights and controls Feature Description RESET button Pressing the reset button causes the card and all links to momentarily stop their current activity and to restart. During the reset, configuration information downloads to the card from the CPU card.
  • Page 96 Eclipse HX-Median | User Guide Key to E-QUE front panel lights and controls Power supply lights +3.3-Volt Power Supply Light The matrix’s +3.3-volt power supply provides electric current to this green light. When lit, the light indicates that the +3.3-volt supply is present and supplying power to the card.

  • Page 97: E-Que Rear Panel Connectors

    Eclipse HX-Median | User Guide E-QUE Rear Panel Connectors Key to E-QUE rear panel connectors Feature Description LAN port (RJ-45) The LAN port is used for diagnostic purposes. DECT sync ports: DECT Ref in DECT Ref out Page 97...

  • Page 98: E-Que Interface Card Applications

    Eclipse HX-Median | User Guide Key to E-QUE rear panel connectors E1 / T1 Port 1 - 4(RJ-45) E1 / T1 Port 5 - 8 (RJ-45) When multiple E-QUE cards are fitted in a rack, one of the cards generates a clock signal, which all other cards lock to, to ensure that all antennas remain in sync.
  • Page 99 Eclipse HX-Median | User Guide 9.3.1 FreeSpeak II Application The E-QUE interface cards can be configured for FreeSpeak II use in two modes, depending on whether antennas or splitters are to be connected. If the E-QUE interface card is configured: In Antenna mode all eight E1/T1 ports can be used to connect up to eight antennas.
  • Page 100 Eclipse HX-Median | User Guide E-QUE card splitter connection… Page 100...
  • Page 101 Eclipse HX-Median | User Guide Each antenna can handle up to five beltpacks simultaneously and switch service between antennas under control of the matrix as the beltpack user moves around the site. The DC In power connector is used to locally power the transceiver/antenna with the supplied universal power supply.
  • Page 102 Eclipse HX-Median | User Guide Multiple E-QUE interface cards within a single matrix do not require external DECT sync cables, connected as the signal uses the backplane. Notes: All connections are made using CAT5 cable and it is recommended that shielded cable is Page 102...

  • Page 103: E1 Trunk And Direct Modes

    Eclipse HX-Median | User Guide used. If an E-QUE interface is fitted in the matrix with antennae or splitters connected and active inserting a second E-QUE interface to the left of the first interface (seen from the front) will cause a temporary loss of audio to beltpacks using the original E-QUE interface (usually for about 10 seconds).
  • Page 104 Eclipse HX-Median | User Guide channels of G.722 or G.711 encoded audio available on each of ports 1 and 5, giving 60 channels per card. The E1 specifications are: HDB3 Encoding. Long Haul Receive Signal Level. E1 120 Ohm Transmit Pulse Amplitude. Balanced.
  • Page 105 Eclipse HX-Median | User Guide E1 trunking between matrices can also be achieved over an E1 network, as shown in the next diagram. In this case E1 ports 1 and 5 of the E-QUE interface are connected using standard straight- through CAT5 cables rather than crossover CAT5 cables.
  • Page 106 Eclipse HX-Median | User Guide The E-QUE interface can also be used to connect the matrix to third party equipment using E1 port 1 or 5. Page 106...

  • Page 107: T1 Trunking

    Eclipse HX-Median | User Guide The CAT5 cable connecting the E1 port on the E-QUE rear card may be a crossover cable or a straight-through cable depending on the requirements of the third party equipment. The E-QUE interface should be set to Direct in EHX. T1 Trunking The E-QUE interface card can provide T1 trunking between Eclipse systems and between Eclipse systems and compatible third-party equipment.
  • Page 108 Eclipse HX-Median | User Guide Balanced. 120 Ohm Line Impedance. No Signaling. G.722 or G.711 64 kbit/s Audio Encoding. Tx Clock locally generated. Rx Clock Line Recovered. T1 trunking between matrices can also be achieved over an E1 network as shown in the following diagram.

  • Page 109: Trunking Failover

    Eclipse HX-Median | User Guide Trunking Failover Where the E1/T1 trunking has been configured with redundant trunks audio will be switched from the primary trunk to the backup trunk when a failure is detected. When failover occurs from primary to backup there will be a three second audio break on any route running over the trunk.

  • Page 110: Ivc-32 Card For Ip-Based Connections

    Eclipse HX-Median | User Guide IVC-32 Card for IP-Based Connections The IVC-32 (Instant Voice Communication) interface card provides the Eclipse HX-Median with connectivity over IP to V-Series IP panels and Concert servers. Each IVC-32 interface card comprises: A front card with a reset button and various status indicators (including status LEDs for power, port activity and LAN status).

  • Page 111: Ivc-32 Front Panel Lights And Controls

    Eclipse HX-Median | User Guide 10.1 IVC-32 Front Panel Lights and Controls Key to IVC-32 front panel lights and controls Feature Description RESET button Pressing the reset button causes the card and all links to momentarily stop their current activity and to restart. During the reset, configuration information downloads to the card from the CPU card.
  • Page 112 Eclipse HX-Median | User Guide Key to IVC-32 front panel lights and controls Power supply light +3.3-Volt Power Supply Light The matrix’s +3.3-volt power supply provides electric current to this green light. When lit, the light indicates that the +3.3-volt supply is present and supplying power to the card.

  • Page 113: Ivc-32 Rear Panel Connectors

    Eclipse HX-Median | User Guide 10.2 IVC-32 Rear Panel Connectors Key to IVC-32 rear panel connectors Feature Description LAN port (RJ-45) Page 113...

  • Page 114: Ivc-32 Interface Applications

    Eclipse HX-Median | User Guide Key to IVC-32 rear panel connectors DECT sync ports: DECT Ref in (Not used) DECT Ref out (Not used) E1 / T1 Port 1 - 4 (Not used) E1 / T1 Port 5 - 8 (Not used) Note: The E1/T1 and DECT ports are not used on the IVC-32 interface and should not be connected.
  • Page 115 Eclipse HX-Median | User Guide Concert users communicate with Eclipse users using a soft-panel, rather than the main Concert Client application. This soft panel is configured using the EHX configuration software and the configuration information is uploaded to the Concert user’s soft-panel on connection to the matrix. Page 115...

  • Page 116: Lmc-64 Metering Card

    Eclipse HX-Median | User Guide LMC-64 Metering Card The Level Meter Card (LMC-64) interface card enables the Eclipse HX-Median to provide audio level metering for Dynam-EC over a network. Each LMC-64 interface card can meter up to 64 virtual partylines (conferences) and four-wire ports.

  • Page 117: Lmc-64 Front Panel Lights And Controls

    Eclipse HX-Median | User Guide 11.1 LMC-64 Front Panel Lights and Controls Key to IVC-32 front panel lights and controls Feature Description RESET button Pressing the reset button causes the card and all links to momentarily stop their current activity and to restart. During the reset, configuration information downloads to the card from the CPU card.
  • Page 118 Eclipse HX-Median | User Guide Key to IVC-32 front panel lights and controls Tip: The reset button is slightly recessed from the front panel to prevent it from being accidentally pressed. A tool such as a bent paper clip is required to press this button. Power supply light +3.3-Volt Power Supply Light The matrix’s +3.3-volt power supply provides electric current to this green light.

  • Page 119: Lmc-64 Rear Panel Connectors

    Eclipse HX-Median | User Guide 11.2 LMC-64 Rear Panel Connectors Key to LMC-64 rear panel connectors Feature Description LAN port (RJ-45) Page 119...

  • Page 120: Lmc-64 Interface Applications

    Eclipse HX-Median | User Guide Key to LMC-64 rear panel connectors DECT sync ports: DECT Ref in (Not used) DECT Ref out (Not used) E1 / T1 Port 1 - 4 (Not used) E1 / T1 Port 5 - 8(Not used) Note: The E1/T1 and DECT ports are not used on the IVC-32 interface and should not be connected.

  • Page 121: Dante64-Hx Card

    Eclipse HX-Median | User Guide E-DANTE64-HX Card Note: E-DANTE64-HX card includes licence from Audinate Pty Ltd under U.S. patent number (s) 7747725, 8005939, 7978696, 8171152 and other patents issued, see www.audinate.com/patents This section contains information about audio networking using an E-DANTE64-HX interface card.

  • Page 122: Example Applications

    Eclipse HX-Median | User Guide 12.1 Example Applications 12.1.1 Interruptible Foldback (IFB) over Dante Page 122...

  • Page 123: Using The E-Dante64-Hx Card

    Eclipse HX-Median | User Guide 12.1.2 Live Performance Interface with Digital Intercom 12.2 Using the E-DANTE64-HX Card To route audio using aN E-DANTE64-HX you must already have the Audinate Dante Controller installed on your PC (or similar device that can set up Dante routes). The Dante Controller can be downloaded from the Audinate website.
  • Page 124 Eclipse HX-Median | User Guide 1. Install the E-DANTE64-HX card. 2. Connect the primary network to the primary network switch on the E-DANTE64-HX card using RJ45 Ethernet or Fiber cable. 3. Connect the secondary network to the secondary network switch on the E-DANTE card (if you are using a secondary network).

  • Page 125: E-Dante64-Hx Front Panel Lights And Controls

    Eclipse HX-Median | User Guide 12.3 E-DANTE64-HX Front Panel Lights and Controls Page 125...
  • Page 126 Eclipse HX-Median | User Guide Feature Description Reset button Pressing the Reset button causes the card and all links to momentarily stop their current activity and to restart. The flashing green Active light goes off when the reset starts and comes back on when the reset is complete. During the reset, configuration information downloads to the card from the matrix CPU card.
  • Page 127 Eclipse HX-Median | User Guide Feature Description will flash twice as fast while a card is being upgraded and firmware is being installed (EHX firmware only, the light will stay as normal while Dante firmware is being installed). Error LED Possible error conditions: Expected networks not connected on back of card (See EHX Configuration User Guide for redundancy options for this card).

  • Page 128: E-Dante64-Hx Rear Panel Lights And Controls

    Eclipse HX-Median | User Guide 12.4 E-DANTE64-HX Rear Panel Lights and Controls Feature Description Primary network connector RJ45 See Note below. Primary network connector Fiber You will install a Clear-Com SFP/Mini-GBIC in this slot. See Specifications section for details. Page 128...

  • Page 129: Network Configuration

    Eclipse HX-Median | User Guide Feature Description Primary Fiber connection LEDs The green LED indicates that the network (Primary or Secondary) is successfully connected. Amber LED is not in use. Secondary network connector RJ45 See Note below. Secondary network connector Fiber In this slot you will install a Clear-Com SFP/Mini-GBIC.

  • Page 130: Installing A Replacement Or Backup Card

    Eclipse HX-Median | User Guide On a network without a DHCP server, which may be the case for temporary or smaller networks, the Dante-enabled device will automatically assign itself and address using link local protocols, in the same way PCs and printers often do. See Audinate Dante Controller User Guide, 2016 Audinate Pty Ltd.
  • Page 131 Eclipse HX-Median | User Guide (B: Dante) ClearCom [Brooklyn]: xxxxxx.dnt file. To check if your firmware is up to date, open the Firmware Report in EHX: 1. In the EHX software, navigate to the Layout tab. 2. Right-click on the required matrix and select Firmware/Firmware Report. 12.7.1 Upgrade EHX E-DANTE64 Firmware 1.
  • Page 132 Eclipse HX-Median | User Guide Note: The EHX component of the E-DANTE64-HX card is both centrally upgradable (you can upgrade the E-DANTE64-HX through the matrix, using EHX) and locally upgradeable, using Xilinx software, a PC and a Xilinx download cable. The process is the same as for a Clear-Com MADI card.

  • Page 133: Troubleshooting: Sample Rate

    Eclipse HX-Median | User Guide 12.8 Troubleshooting: Sample Rate Dante devices must be set to the same sample rate for audio to pass between them. Set sample rate for all devices in the Dante Controller. Right-click on device icon in the Routing page to open Device View>Device Config.
  • Page 134 Eclipse HX-Median | User Guide 12.9.2 Make Sure Both Devices Are On the Same Subnet In order to be able to configure the E-DANTE64-HX card as usual, you must make sure that the PC hosting the controller is in the same IP range (subnet) as the card. Once you have reset the IP address of the PC accordingly, the ‘misplaced’...
  • Page 135 Eclipse HX-Median | User Guide 12.9.4 Link-Local The link-local IP range is a special case (169.254.1.0 – 169.254.254.255). The Dante Controller will NOT see an E-DANTE64-HX card with a link-local IP address if the PC hosting it is not set to the link-local IP range also. In this case, you need to change the PC’s IP address to a value in the link-local range before you can access and configure the card.
  • Page 136 Eclipse HX-Median | User Guide AES67 uses IEEE1588-2008 Precision Time Protocol (PTP) to ensure synchronization between devices. All networked devices, including your network switch must support this standard. You need to disable any Energy Efficient Ethernet (EEE) switches, as these will disrupt the synchronization of audio streams.

  • Page 137: Ipa-Hx High Capacity Ip To Matrix Card

    Eclipse HX-Median | User Guide E-IPA-HX High Capacity IP to Matrix Card The E-IPA card is a high capacity multi-protocol card: IP connections E1 connections (when in E1 mode, the card no longer works with IP). It provides up to 64 connections. In IP mode, these can be made up of a combination of up to 64 IP ports or FreeSpeak II wireless beltpack connections (according to license).

  • Page 138: Licenses

    Eclipse HX-Median | User Guide Note: The configuration of IP addresses when using the E-IPA card is important. See Adding an E-IPA-HX Card (Automatic Discovery) on page 144 13.1 Licenses The card operates on a license basis. There are two types of license available for an E-IPA card: Port licenses (up to 64) Feature licenses (up to 64) For both types of license, you have the option to purchase a ready licensed card or to purchase...

  • Page 139: Card Capacity

    Eclipse HX-Median | User Guide Number of ports Part number 16 ports E-IPA-16-HX (1 x 16) 32 ports E-IPA-32-HX (2 x 16) 48 ports E-IPA-48-HX (3 x 16) 64 ports E-IPA-64-HX (4 x 16) Purchase an upgrade to your current card port capacity by 16 ports 16 additional ports E-IPA-UG-16-HX When you install a new card and use the Detect New Hardware feature in the EHX software, the software automatically detects the number of ports that are licensed on the card.
  • Page 140 Eclipse HX-Median | User Guide V-series panels LQ SIP Agent-IC Directs AoIP stream AoIP channel Trunks AoIP Wireless beltpacks Note: IP transceivers do NOT consume a port (beltpacks do). Your stream capacity is consumed by these connection types: Direct AoIP stream (1) IP transceiver (1) Trunk AoIP (1 –...

  • Page 141: E-Ipa-Hx Rear Connectors

    Eclipse HX-Median | User Guide 13.2.1 How many E-IPA Cards in a Clear-Com Matrix? Clear-Com Omega and Median matrices: up to four E-IPA cards per matrix Clear-Com Delta matrix: up to three E-IPA cards per matrix (one card for the Delta Lite).
  • Page 142 Eclipse HX-Median | User Guide RJ45 LAN ports 1 – 4 These can be used for: Clear-Com panels, directs, trunks, LQ, Agent-IC. They can also be used for FSII IP Transceivers. One of the ports can be designated as an ADMIN port and used for maintenance.

  • Page 143: E-Ipa-Hx Front Lens Indicators

    Eclipse HX-Median | User Guide 13.4 E-IPA-HX Front Lens Indicators Reset button This button is recessed to avoid accidental reset. Use a paperclip, or some appropriate item to reset the matrix. Volt supply indicators Normally, all these lights are lit, showing that the correct voltage is being supplied to the various card components.

  • Page 144: Adding An E-Ipa-Hx Card (Automatic Discovery)

    Eclipse HX-Median | User Guide Reset button This button is recessed to avoid accidental reset. Use a paperclip, or some appropriate item to reset the matrix. DECT sync This LED lights when a DECT-in sync connection is fitted to the card. E1 fiber connection to FSII splitter When lit, this shows a connection to an FSII splitter (for future use).

  • Page 145: Adding An E-Ipa-Hx Card (Manual)

    Eclipse HX-Median | User Guide 13.6 Adding an E-IPA-HX Card (Manual) To add an E-IPA-HX card: 1. In Hardware > Cards and Ports, navigate to an available slot number (marked Empty). Do either of the following: Double click the slot. Right-click the slot and select Set Card Type.
  • Page 146 Eclipse HX-Median | User Guide Page 146...
  • Page 147 Eclipse HX-Median | User Guide You can also use the Detect New Hardware feature in EHX to discover the card. Use this feature if the hardware is installed before the software is configured. This feature auto-detects the number of ports available on the card. Note: When you add or remove a card in your configuration, the following message appears: If your configuration contains linked matrices, the following message might appear when you apply changes to the matrix:...

  • Page 148: Network Setup For The E-Ipa-Hx Card

    Eclipse HX-Median | User Guide Change the edit fields as required, and then click Close. Note: To view and edit the E-IPA-HX card properties at any time, double click on the E-IPA-HX Card Slot or right-click and select Card Properties. After you have added a card, you can move it to another card slot as follows: Right-click the card slot to be moved, and select Move Card.
  • Page 149 Eclipse HX-Median | User Guide 1. IVC: V Series panels, Trunking, Directs, Agent-IC, LQ. 2. AES67: data and audio connection between the E-IPA-HX card and the IP Transceivers (IPTs), V-Series Iris panels, directs and trunks. Functionality and IP ports can be combined, but Clear-Com recommends certain rules for set up to avoid loss of functionality and IP clashes.
  • Page 150 Eclipse HX-Median | User Guide You can separate Admin from IVC connectivity, but if you do this, you must put administration functions and IVC functionality on separate subnets. In this case, the Admin connection can be given a DHCP IP setting, while the IVC connection must have a static IP address 13.7.2 Network setup for AoIP Functionality: FreeSpeak IPTs and Iris Panels...
  • Page 151 Eclipse HX-Median | User Guide AES67 connections connections can be on ports 1-6 (RJ45 or Fiber). Default: LAN 3. Note: When the IP address of the AES67 port changes, the E-IPA card automatically resets. Clear-Com recommends that AES67 ports are on a separate network from the Admin and IVC ports.
  • Page 152 Eclipse HX-Median | User Guide Internet Group Management Protocol (IGMP) snooping must be switched on and there must be an IGMP querier on the subnet. Switch ports bandwidth must be 1 Gbps and it is recommended that ports connecting switches are 10 Gbps. Network setup for AoIP trunks and directs When setting up these connections you must: Set a static IP address for the AoIP LAN connector...

  • Page 153: Port Security Settings

    Eclipse HX-Median | User Guide 13.7.3 Network setup for both IVC and FSII Functionality Note: If you select the LAN 5 or LAN 6 SFP ports, they replace the LAN 3 or LAN 4 RJ45 copper ports. 13.8 Port Security Settings Note: All ports are closed by default, and the firewall is enabled.

  • Page 154: Configure The E-Ipa Card In E1 Mode

    Eclipse HX-Median | User Guide Port Setting Admin/IVC DHCP (67, 68) mDNS (5353) HTTP (80, 8080, 443) rsync (873) IVP (6001). IVP port is configurable. AES67 DHCP (67, 68) PTP (319, 320) mDNS (53, 53) IVP (6001) HTTP (80, 80) 13.9 Configure the E-IPA card in E1 mode To configure the card in E1 mode you must set the card type to E-IPA-HX E1 Mode in Cards and...

  • Page 155: Upgrade The E-Ipa-Hx Card

    Eclipse HX-Median | User Guide 3. Select E-IPA-HX E1 Mode. 4. When done, the system will prompt you to Apply Map to Matrix. 13.10 Upgrade the E-IPA-HX Card The E-IPA card must be upgraded from the EHX software. The admin port of the E-IPA card must be on the same subnet as the PC hosting the EHX software.
  • Page 156 Eclipse HX-Median | User Guide If there is an interruption to the power supply of the E-IPA-HX card during the upgrade, the card will go into recovery mode. The table below shows the stages that occur during recovery mode. Page 156...
  • Page 157 Eclipse HX-Median | User Guide Check the firmware report to make sure that the upgrade has completed successfully. Page 157...

  • Page 158: Maintaining The Eclipse Hx-Median

    Eclipse HX-Median | User Guide Maintaining the Eclipse HX-Median The Eclipse HX-Median matrix system connects a complex network of microprocessor controlled devices. Due to the complexity of the system, field service should be limited to isolating a problem to the specific circuit board that may be causing the problem.

  • Page 159: Fail-Safe Modes

    Eclipse HX-Median | User Guide 14.2 Fail-Safe Modes High reliability is one of the main objectives of the Eclipse HX-Median system design. The following features of the system minimize the effects of a component failure. 14.2.1 Dual Power Supplies The Eclipse HX-Median matrix includes two Euro Cassette power supply units. One power supply unit can power an entire matrix;...

  • Page 160: Troubleshooting

    Eclipse HX-Median | User Guide 14.3 Troubleshooting When attempting to identify the cause of the trouble, it is helpful to begin with the two most basic areas which cause malfunctions: The flow of electric current from the power supplies to the cards. The flow of data between the program software, the circuit cards, and the attached audio devices.
  • Page 161 Eclipse HX-Median | User Guide When a problem is identified in the power supplies or the circuit cards, the suspect component can be replaced with a properly functioning component to see if the problem is repaired. Example power supply issues Problem: One or more power supply lights are unlit on one interface card.
  • Page 162 Eclipse HX-Median | User Guide Action 2: If the problem persists even after the power supply has been replaced, the problem is in the matrix’s backplane connectors. Send the matrix back to Clear-Com for repair or replacement. In the meantime another matrix can be substituted for the damaged one.
  • Page 163 Eclipse HX-Median | User Guide Action 2: If the problem persists even after the power supply has been replaced, the problem is in the backplane. Send the matrix back to Clear-Com for repair or replacement. In the meantime another matrix can be substituted for the damaged one.

  • Page 164: System Block Diagram

    Eclipse HX-Median | User Guide When the cards and connected audio devices reset, they momentarily stop their current activity and restart. During this process configuration information is downloaded to the port cards and connected audio devices from the CPU card’s microprocessor. The same system configuration that was active before the card was reset will be active after the reset.

  • Page 165: Compliance

    Eclipse HX-Median | User Guide Compliance Applicant Name: Clear-Com LLC Applicant Address: 1301 Marina Village Pky, Suite 105, Alameda CA 94501, USA Manufacturer Name: HM Electronics, Inc. Manufacturer Address: 14110 Stowe Drive, Poway, CA 92064, USA Country of Origin: USA Brand: CLEAR-COM Product name: Digital Matrix System Product Regulatory Model Number: Eclipse HX-Median...
  • Page 166 Eclipse HX-Median | User Guide 15.0.2 Canada ICES-003 Industry Canada ICES-003 Compliance Label:  CAN ICES-3 (A)/NMB-3(A) This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numèrique de la classe A est conforme á la norme NMB-003 du Canada. 15.0.3 European Union ( CE ) Directives: EMC Directive 2014/30/EU Low Voltage Directive 2014/35/EU...
  • Page 167 Eclipse HX-Median | User Guide The symbol shown below is on the product or on its packaging which indicates that this product was put on the market after August 13, 2005 and must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of the user’s waste equipment by handing it over to a designated collection point for the recycling of WEEE.

  • Page 168: Specifications

    Eclipse HX-Median | User Guide Specifications Note: 0 dBu is referenced to 0.775 volts RMS. 16.1 Matrix Frame Capabilities Category Number / Comments Maximum Expansion Cards Ports per MVX Port Card Maximum MVX Port Cards Maximum CPU Cards     2 (included) Maximum Fiber Expansion Cards Maximum E-Que or IVC-32 or LMC-64 Expansion Cards 4 (in total)

  • Page 169: Matrix Frame Performance

    Eclipse HX-Median | User Guide Category Measures / comments Humidity, Maximum 90% non-condensing 16.4 Matrix Frame Performance Category Measures / Comments Sample Rate 48 kHz Resolution 24 bit Frequency Response 30 Hz – 22 kHz ± 3 dBu @ 48 kHz sampling Crosstalk (adjacent channel) <–70 dBu Nominal Level 0 dBu...

  • Page 170: E-Madi64 Interface Rear Card

    Eclipse HX-Median | User Guide 16.6 E-MADI64 Interface Rear Card Category Measures / comments Height Depth 58mm (max) Operating Temperature 0º C to +40º C Storage Temperature -55º C to +70º C Humidity 40 - 90% non-condensing Power +3.3V 16.7 E-MADI64 Fiber Cable Category Measures / comments...

  • Page 171: E-Madi64 Clock Sources

    Eclipse HX-Median | User Guide 16.9 E-MADI64 Clock Sources Clock type Clock source Word Clock 44.1KHz 48KHz 96KHz SD Video NTSC Page 171...

  • Page 172: Fiber Interface Front Card

    Eclipse HX-Median | User Guide Clock type Clock source HD Tri-Level Sync 720P60 720P59.94 720P50 720P30 720P27.97 720P25 720P24 720P23.98 1080P60 1080P59.94 1080P50 1080P30 1080P29.97 1080P25 1080P24 1080P23.98 1080I30 1080I29.97 1080I25 1080I24 1080I23.98 16.10 Fiber Interface Front Card Category Measures / comments Height Page 172...

  • Page 173: Fiber Interface Rear Card

    Eclipse HX-Median | User Guide Category Measures / comments Depth 300 mm Operating Temperature 0º C to +40º C Storage Temperature -55º C to +70º C Humidity 40 - 90% non-condensing Power +3.3V 16.11 Fiber Interface Rear Card Category Measures / comments Height Depth 58mm (max)

  • Page 174: E-Que Interface Front Card

    Eclipse HX-Median | User Guide 16.14 E-QUE Interface Front Card Category Measures / comments Height Depth 300 mm Operating Temperature 0º C to +40º C Storage Temperature -55º C to +70º C Humidity 40 - 90% non-condensing Power (combined cards) +3.3V  3.5A +5V ...

  • Page 175: Interface Rear Card

    Eclipse HX-Median | User Guide Category Measures / comments +5V  0.7A +12V 0.05A 16.17 IVC-32 Interface Rear Card Category Measures / comments Height Depth 58 mm (max) Operating Temperature 0º C to +40º C Storage Temperature -55º C to +70º C Humidity 40 - 90% non-condensing 16.18...

  • Page 176: E-Dante64-Hx Interface Front Card

    Eclipse HX-Median | User Guide Category Measures / comments Operating Temperature 0º C to +40º C Storage Temperature -55º C to +70º C Humidity 40 - 90% non-condensing 16.20 E-DANTE64-HX Interface Front Card Category Measures / comments Height Depth 300 mm Operating Temperature 0º...

  • Page 177: E-Dante64-Hx Sfp Modules

    Eclipse HX-Median | User Guide Category Measures / comments Interface Converter), available from Clear-Com. See table below. 16.23 E-DANTE64-HX SFP Modules Category Measures / comments DA-MMFO-1G-SX Multi-mode 1GBps SX Fiber module DA-SMFO-1G-LX Single-mode 1 GBps LX Fiber module Note: Select transceivers to match your required cable type and network infrastructure. As a general rule, the DA-MMFO-1G-SX module can be used for shorter distances, while the DA-SMFO-1G-LX module will provide a longer range (depending on existing cabling).

  • Page 178: Analog Port Card (Mvx-A16) (Cards Mark 1. & Mark 2.)

    Eclipse HX-Median | User Guide 16.26 Analog Port Card (MVX-A16) (Cards Mark 1. & Mark 2.) Category Measures / comments Height 6 RU Depth 300 mm Audio Interface 16, bi-directional Input Format Balanced Output Format Balanced Ground Isolation None; expected at User Panel/Station Analog port card outputs Level 0 dBu nominal/18 dBu max.

  • Page 179: Backplane Connector: Fci/Berg Metral

    Eclipse HX-Median | User Guide Category Measures / comments Input Termination 100 ohm ± 10% Output Termination None; expected at User Panel Isolation None; expected at User Panel 16.28 Backplane Connector: FCI/BERG Metral Category Measures / comments Port Connector RJ-45 to Clear-Com standard pinout Transmission Distance 3000 ft.

  • Page 180: Recommended Pc Requirements (For Ehx Software)

    Eclipse HX-Median | User Guide Specification Description / Value Memory 1GB RAM Hard disk 32 bit: 1GB minimum 64 bit: 2GB minimum 64 bit Input devices CD-ROM drive Display resolution SVGA User entry Keyboard, Mouse Ports 2 serial ports and/or network IEEE 802.3 Ethernet card Network IEEE 802.3 Ethernet card Operating systems EHX 8.5.1 runs on the following versions of Windows:...

  • Page 181: Power Supply Unit

    Eclipse HX-Median | User Guide Specification Description / Value 4GB for client 4GB+ for server Free space 32 bit: 1GB minimum 64 bit: 2GB minimum Display resolution 1600 x 1200 Operating systems EHX 8.5.1 runs on the following versions of Windows: Microsoft Windows 7 (32-bit and 64-bit).
  • Page 182 Eclipse HX-Median | User Guide Category Measures / comments Power Consumption 300 W Maximum Status Indicators LEDs viewable from front of rack Notice about specifications While Clear-Com makes every attempt to maintain the accuracy of the information contained in its product manuals, this information is subject to change without notice.

  • Page 183: Limited Warranty

    Eclipse HX-Median | User Guide Limited Warranty Clear-Com warrants that at the time of purchase, the equipment supplied complies with any specification in the order confirmation when used under normal conditions and is free from defects in workmanship and materials during the warranty period. During the warranty period Clear-Com, or any service company authorized by Clear-Com, will in a commercially reasonable time remedy defects in materials, design, and workmanship free of charge by repairing, or should Clear-Com in its discretion deem it necessary, replacing the product...

  • Page 184: Warranty Repairs And Returns

    Eclipse HX-Median | User Guide In addition, for customers who purchase an Extended Warranty or Service Contract, 24-hour customer support is offered immediately upon purchase of such agreement. For more information, contact your authorized dealer, distributor, or sales representative. Instructions for reaching Clear-Com’s User Support Centers are given below. Americas and Asia-Pacific Headquarters California, United States Tel: +1.510.337.6600 Email:...

  • Page 185: Non-Warranty Repairs And Returns

    Eclipse HX-Median | User Guide Europe, Middle East, and Africa Headquarters Cambridge, United Kingdom Tel: +44 1223 815000 Email: SalesSupportEMEA@clearcom.com Canada Office Quebec, Canada Tel: +1 (450) 653-9669 China Office Beijing Representative Office Beijing, P.R.China Tel: +8610 65811360 / 65815577 Clear-Com has the right to inspect the equipment and/or installation or relevant packaging.

  • Page 186: Service Contract

    Eclipse HX-Median | User Guide 17.6 Service Contract Clear-Com also offers service contracts that provide 24 x 7 telephone support, advance replacements, training, proactive maintenance, on-site visits, and no charge for repair or replacement of equipment. For more information, contact your authorized dealer, distributor, or sales representative.

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