HME Clear-Com Arcadia R3 Central Station User Manual
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HME Clear-Com Arcadia R3 Central Station User Manual

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User Guide
Arcadia R3 Central Station
User Guide
Part Number: PUB-00021 Revision E
May 02, 2024

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Summary of Contents for HME Clear-Com Arcadia R3 Central Station

  • Page 1 User Guide Arcadia R3 Central Station User Guide Part Number: PUB-00021 Revision E May 02, 2024...
  • Page 2 The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation / reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Clear-Com, an HME Company.

  • Page 3: Table Of Contents

    User Guide | Arcadia Central Station Table of contents Table of contents 1 Introduction 1.1 Arcadia Central Station 1.2 Connections 2 System Examples 2.1 Arcadia with Freespeak II Wireless - E1 2.2 Arcadia with FreeSpeak II Wireless-E1 and Splitter 2.3 Arcadia with FreeSpeak Edge IP Transceivers 2.4 Split Frequency Setup (5, 2.4 and 1.9 GHz System) 2.5 Arcadia as HelixNet System Host 2.6 Arcadia with FreeSpeak E1 and HelixNet...
  • Page 4 User Guide | Arcadia Central Station 5.5 Resetting to Default 5.6 Hardware Page Overview 5.7 Host Page 5.8 Configuring the Network 5.9 Upgrading 5.10 Setting Up the Wireless Beltpack System 5.11 Resources Page 5.12 Configuration Page Overview 5.13 Channels and Groups 5.14 Channels Page Status Name...
  • Page 5 User Guide | Arcadia Central Station 6.4 Network Setup for IP Transceivers 6.5 Registering FreeSpeak Beltpacks 6.6 FS Edge Transceivers 7 Using HelixNet Wired Partyline Intercom 7.1 Introduction 7.2 HelixNet Connections - General Outline 7.3 Connecting HelixNet User Stations to the network 7.4 Pairing HelixNet User Stations to Arcadia 7.5 Connecting User Stations via Digital Powerline Device 7.6 Digital Powerline Device Statistics and Messages...
  • Page 6 User Guide | Arcadia Central Station 13.1 Licensed Ports 13.2 Online Activation of Additional Licenses (Recommended) 13.3 Offline Activation of Additional Licenses 14 Security 14.1 Warning 14.2 Secure HyperText Transfer Protocol (HTTPS) 14.3 Using HTTPS 14.4 The Force HTTPS Feature 14.5 Forcing HTTPS 14.6 Using Security Certificates 15 Appendix A: Pinouts...
  • Page 7 User Guide | Arcadia Central Station 19.3 Industry Canada Compliance Statement 19.4 Korean Notice 19.5 European Union (CE mark) 19.6 United Kingdom (UKCA Mark) 19.7 Electrical and Electronic Equipment (WEEE) Waste Page 7...

  • Page 8: Introduction

    User Guide | Arcadia Central Station Introduction This chapter provides an overview of the Arcadia Central Station. It contains the following sections: 1.1 Arcadia Central Station 1.2 Connections Page 8...

  • Page 9: Arcadia Central Station

    User Guide | Arcadia Central Station Arcadia Central Station The Arcadia® Central Station provides a scalable IP networked intercom system. It has a compact 1RU form and can be configured either from the browser-based Core Configuration Manager (CCM) or from the front panel menu system. The Arcadia intercom system supports both wireless (FreeSpeak) and wired (HelixNet) user stations, in a variety of form factors, frequencies and connectivity types.
  • Page 10 User Guide | Arcadia Central Station 1.1.2 Maximum System Capacity FreeSpeak wireless intercom 10 E1 transceivers (1.9, 2.4 GHz) 32 IP transceivers (1.9 GHz, 5 GHz) 64 beltpacks* (1.9, 2.4, 5 GHz) HelixNet wired partyline intercom 24 HelixNet enabled channels 128 HelixNet user stations (beltpacks, remote station, speaker station) 24 HelixNet Powerline devices Dante audio network interfaces...
  • Page 11 User Guide | Arcadia Central Station Hardwired ports 8 four-wire connections Port 8 is dedicated to program feed and stage announce audio 4 two-wire connections Clear-Com or RTS System limits 100 channels 100 groups 200 roles 1.1.3 Licensed Ports – Scalable Port Capacity Up to 168 licensed ports.
  • Page 12 User Guide | Arcadia Central Station Part number Licensed ports 16 Licensed ARCADIA-X4-16P ports 32 Licensed ARCADIA-X4-32P ports 48 Licensed ARCADIA-X4-48P ports 64 Licensed ARCADIA-X4-64P ports 80 Licensed ARCADIA-X4-80P ports 96 Licensed ARCADIA-X4-96P ports 112 Licensed ARCADIA-X4-112P ports 128 Licensed ARCADIA-X4-128P ports 144 Licensed...
  • Page 13 User Guide | Arcadia Central Station 1.1.4 More Information For more information, refer to the Arcadia Knowledge Center. Page 13...

  • Page 14: Connections

    User Guide | Arcadia Central Station Connections Page 14...

  • Page 15: System Examples

    User Guide | Arcadia Central Station System Examples This chapter contains examples of typical applications. It contains the following sections: 2.1 Arcadia with Freespeak II Wireless - E1 2.2 Arcadia with FreeSpeak II Wireless-E1 and Splitter 2.3 Arcadia with FreeSpeak Edge IP Transceivers 2.4 Split Frequency Setup (5, 2.4 and 1.9 GHz System) 2.5 Arcadia as HelixNet System Host 2.6 Arcadia with FreeSpeak E1 and HelixNet...

  • Page 16: Arcadia With Freespeak Ii Wireless - E1

    User Guide | Arcadia Central Station Arcadia with Freespeak II Wireless - E1 The FreeSpeak II E1 transceivers use an E1 connection (telecommunications standard) directly to the Arcadia. The Core Configuration Manager (CCM) is the easiest way to configure your system, but this setup can be configured with minimal use of the CCM if you work with the default role setup.
  • Page 17 User Guide | Arcadia Central Station 2.1.1 Outline of General Setup and Configuration For E1 setup, see Connecting Transceivers Over E1 on page 107. To access the CCM, see: The Core Configuration Manager (CCM) on page To register beltpacks, see Registering FreeSpeak Beltpacks on page 117.

  • Page 18: Arcadia With Freespeak Ii Wireless-E1 And Splitter

    User Guide | Arcadia Central Station Arcadia with FreeSpeak II Wireless-E1 and Splitter This setup includes two splitters, both connected via shielded Cat 5e cable using E1 connectivity. Four channels are configured in the CCM: Channel 1=ALL, Channel 2=Lighting, Channel 3=Sound, Channel 4=FoH. 16 roles are configured for the beltpacks. There are four connectors on the rear of the device for splitters.
  • Page 19 User Guide | Arcadia Central Station 2.2.1 Outline of General Setup and Configuration For E1 setup, see Connecting Transceivers Over E1 on page 107. To set the splitter DIP switches, see the FSII Splitter Quick Start Guide (FSII SPL-QSG) in the Clear-Com FreeSpeak II Knowledge Center on the Clear-Com website: Clear-Com Freespeak II Knowledge Center To access the CCM, see...

  • Page 20: Arcadia With Freespeak Edge Ip Transceivers

    User Guide | Arcadia Central Station Arcadia with FreeSpeak Edge IP Transceivers This setup has a total of 6 FS Edge transceivers with 16 beltpacks. The transceivers are connected via a network that is configured for AES67 traffic. These are configured using the CCM.
  • Page 21 User Guide | Arcadia Central Station 2.3.1 Outline of General Setup and Configuration For network setup, see Network Setup for IP Transceivers on page 113. To access the CCM, seeThe Core Configuration Manager (CCM) on page To add IP transceivers to your system, see Using FreeSpeak Wireless Intercom on page 106.

  • Page 22: Split Frequency Setup (5, 2.4 And 1.9 Ghz System)

    User Guide | Arcadia Central Station Split Frequency Setup (5, 2.4 and 1.9 GHz System) This setup has: E1 FS II transceivers (1.9) with 5 beltpacks E1 FS II transceivers (2.4) with 4 beltpacks FS Edge IP transceivers (5) with 10 beltpacks FS II IP transceivers (1.9) with 10 beltpacks.

  • Page 23: Arcadia As Helixnet System Host

    User Guide | Arcadia Central Station Arcadia as HelixNet System Host Up to: 24 HelixNet enabled channels (subject to licensed ports) 128 HelixNet user stations For information on how to configure this set up see Using HelixNet Wired Partyline Intercom on page 123.

  • Page 24: Arcadia Using Lq As Interface Expansion (I.v. Direct)

    User Guide | Arcadia Central Station To configure FreeSpeak with E1 see Connecting Transceivers Over E1 on page 107 To configure HelixNet in Arcadia see Using HelixNet Wired Partyline Intercom on page 123 Arcadia using LQ as Interface Expansion (I.V. Direct) I.V.

  • Page 25: Installing Arcadia Central Station

    User Guide | Arcadia Central Station Installing Arcadia Central Station This chapter describes the front and rear panels, power supplies and cabling recommendations. It also describes network setup and illustrates example applications. It contains the following sections: 3.1 Front Panel Connectors, Controls and Indicators 3.2 Front Panel Touchscreens 3.3 Rear Panel Connectors and Indicators 3.4 System Powering...

  • Page 26: Front Panel Connectors, Controls And Indicators

    User Guide | Arcadia Central Station Front Panel Connectors, Controls and Indicators The Arcadia front panel connectors, controls and indicators are listed below. Item Description Headset connector (4-pin or 5-pin XLR). Gooseneck mic socket (1/4-inch jack) Mic: Toggles microphone audio on and off to the keysets on the unit (similar to the Talk button).

  • Page 27: Front Panel Touchscreens

    User Guide | Arcadia Central Station Item Description Speaker active LED: lights green when the speaker is active.Arcadia channel audio is heard here. The speaker is automatically active when there is no headset plugged into the Arcadia. Color touchscreen displays Pin reset.
  • Page 28 User Guide | Arcadia Central Station Item Description Listen activation indicator. Volume level indicator. Control the volume with the rotary controller next to the channel/audio source. Talk button. Call button. Use this to send a call signal. Menu button. Touch to see: Stage Announce All talk Remote mic kill (RMK)
  • Page 29 User Guide | Arcadia Central Station Item Description Channel indication. Channels are set in the CCM: Configuration>Roles>Arcadia Central Station. Audio routes can be point-to-point or channels. Notification bar Beltpack registration Progress of upgrades Support information gathering Resoration of configuration progress Reply button.

  • Page 30: Rear Panel Connectors And Indicators

    User Guide | Arcadia Central Station Rear Panel Connectors and Indicators The Arcadia rear connectors and indicators are listed below. Item Description Internal power connector. Mains power lead with internal power supply. Grounding screw. General Purpose Input/Output connectors x2 (DB-9F). GPIO 1 hosts GPI1 and GPO1 &...

  • Page 31: System Powering

    User Guide | Arcadia Central Station Item Description Program Audio input and Stage Announce output. Use with supplied RJ45 to XLR adaptor cable.. External power supply connector. CAUTION: Before using, see System Powering on page System Powering Arcadia features dual power inputs: Mains power connector (IEC) internal power supply DC connector.
  • Page 32 User Guide | Arcadia Central Station 1. Connect the external power supply 12V cable connector (A) to the rear chassis 12V input connector of the Station. Note: When connecting the power cable, be sure to push until the connector locks into the device. 2.

  • Page 33: Clear-Com Ethernet Cable Recommendations

    User Guide | Arcadia Central Station Clear-Com Ethernet Cable Recommendations Cable recommendations Higher Cat numbers will support a higher bandwidth. Therefore, by using a higher Cat number you are future proofing your system to some extent. Example: Category (Cat) Cat 5e : up to 1 GB Cat 6: up to 10 GB Use Cat 5e or higher.
  • Page 34 User Guide | Arcadia Central Station Your Arcadia Central Station is supplied with an RJ45 connector that uses a splitter cable to split into two XLR connectors. If you wish to use an external Stage Announce (SA) and Program audio (PGM), you must connect this to the RJ45 port labeled SA/PGM (port 8) on the rear of your device, and connect your input (PGM) and output (SA) to these connectors.

  • Page 35: Configuring From The Front Panel

    User Guide | Arcadia Central Station Configuring from the Front Panel This chapter describes how to configure the Arcadia Central Station from the front panel. It contains the following sections: 4.1 Introduction to Configuring from the Front Panel 4.2 Setting the Management IP Address 4.3 Passwords, Addresses, Reset to Default, Save and Restore Configuration 4.4 Front Panel Menus Page 35...

  • Page 36: Introduction To Configuring From The Front Panel

    User Guide | Arcadia Central Station Introduction to Configuring from the Front Panel Some common tasks you might perform from the front panel menus are: See/configure the Arcadia IP address See the default CCM password Null your 2-wire audio ports Reset the Arcadia to factory settings Reset the CCM password To enter the Arcadia menu system, press the Menu button on the front panel.

  • Page 37: Passwords, Addresses, Reset To Default, Save And Restore Configuration

    User Guide | Arcadia Central Station 4.2.1 Setting the Management IP Address from the Front Panel Menus 1. Press the MENU button. 2. Using the far left rotary controller, navigate to Networking. 3. Select Management. 4. Navigate to DHCP and select DISABLED. Push to select menu item. 5.
  • Page 38 User Guide | Arcadia Central Station 4.3.2 Find the default password for the CCM 1. Press the Menu button on the front of the Arcadia. 2. Navigate to Administration > CCM Access > Default Password using the rotary controllers. 3. You will see the default password in the right hand menu screen. 4.3.3 Reset the device to default settings 1.
  • Page 39 User Guide | Arcadia Central Station 4.3.4 Reset the CCM password 1. Press the Menu button on the front of the Arcadia. 2. Using the right hand rotary controller select Administration > Reset > Reset CCM Pass. 3. Press the right hand rotary controller. 4.

  • Page 40: Front Panel Menus

    User Guide | Arcadia Central Station Front Panel Menus The front panel menu option are listed below. 4.4.1 Audio Settings Headset Headset Limit. This allows the user to set the headset limiter for the front panel headset. -12 dB to +8 dB/ OFF HS Mic Type Dynamic (default) Electret...
  • Page 41 User Guide | Arcadia Central Station 4.4.3 2W Audio (A,B) Configure power settings for 2-wire audio sources and perform nulling. Interface - power settings Power detected? Yes/No Power Enabled/Disabled (default = disabled) Mode Clear-Com/RTS (default = Clear-Com) Nulling: 2W A and 2W B.Press the rotary control (Start) to perform a null. Nulling is only available if power is detected.
  • Page 42 User Guide | Arcadia Central Station 4.4.7 Networking Management Configure and view: LAN Port Assignment DHCP Enabled/Disabled IP Address (read only when DHCP is Enabled) Subnet Mask (read only when DHCP is Enabled) MAC Address (read only) Push the fourth rotary to open the on screen toucnscreen keyboard to change IP and Subnet. [OK] when done.
  • Page 43 User Guide | Arcadia Central Station 4.4.8 Administration Beltpacks Over the Air: Press rotary four to Start OTA. Put the Arcadia in pairing mode for OTA registration of beltpacks (600 seconds). BP Role List Sorting: Role Number Alphabetical Battery type: use this setting if the beltpacks are not using the supplied Li-ion batteries.
  • Page 44 User Guide | Arcadia Central Station Reboot Reset to Default. Reset here will reset role, channel and network details. You will need to Add your transceivers back into the system after reset. HelixNet devices will revert to default configuration Reset CCM Password Support Info Settings Save...

  • Page 45: The Core Configuration Manager (Ccm)

    User Guide | Arcadia Central Station The Core Configuration Manager (CCM) This chapter describes the main pages of the Core Congfiguration Manager (CCM). It contains the following sections: 5.1 CCM Introduction 5.2 Changing the CCM Password 5.3 Setting the Management IP from the CCM 5.4 Saving and Restoring System Configuration 5.5 Resetting to Default 5.6 Hardware Page Overview...

  • Page 46: Ccm Introduction

    User Guide | Arcadia Central Station CCM Introduction The CCM is an easy-to-use browser-based software tool with intuitive menus that enable you to quickly set up, configure and edit your system. It provides an overview of all the system components and interfaces. It is password protected and suitable for use in light sensitive environments.
  • Page 47 User Guide | Arcadia Central Station 5.1.2 Compatible Internet Browsers You can access the CCM using the following internet browsers: Chrome Safari Firefox Microsoft Edge Page 47...
  • Page 48 User Guide | Arcadia Central Station 5.1.3 Accessing the CCM 1. Make sure that the Arcadia is connected to a network using the LAN connector that is configured for management (Default LAN 1) on the rear panel of the device 2.

  • Page 49: Changing The Ccm Password

    User Guide | Arcadia Central Station The CCM Hardware page opens. Note: On first opening the CCM, the Hardware page opens. On subsequent occasions, the Status page opens. Delete this text and replace it with your own content. Changing the CCM Password Change the password to one of your own choosing in the top right corner of the navigation bar.

  • Page 50: Saving And Restoring System Configuration

    User Guide | Arcadia Central Station 3. Select Static. 4. Enter the required IP address and press the [Enter] key. 5. For more information, see: LAN Configuration Rules on page Saving and Restoring System Configuration Clear-Com recommends that you make a backup of your system configuration using the Save option that is available in the CCM and the front panel menu system.

  • Page 51: Resetting To Default

    User Guide | Arcadia Central Station 5.4.2 Restoring System Configuration Your system configuration can be restored to the Arcadia at any time using the Restore button in the CCM and also from the front panel menu system. On restore, the saved configuration is reapplied to the Arcadia. The following aspects of the configuration are optionally restored: Network settings (IP addresses) Over The Air system ID.

  • Page 52: Hardware

    User Guide | Arcadia Central Station Hardware Page Overview The Hardware page of the CCM is where you set up your system. It has two pages: The Hosts page where you can set up your Arcadia Central Station settings. See Host Page on page 53 The Resources page where you can set up and configure the intercom resources that are...

  • Page 53: Host Page

    User Guide | Arcadia Central Station Host Page To configure the Arcadia, settings, navigate to Hardware > Host. Here you can: Configure the network Upgrade the Arcadia and connected resources Change the following wireless beltpack system settings: Beltpack administration pin numbers FS Edge wireless region (important for system compliance) FSII battery type, if you are not using the supplied Li-ion batteries you may use Alkaline or NiMH type batteries...

  • Page 54: Configuring The Network

    User Guide | Arcadia Central Station Configuring the Network Your Arcadia Station has 4 LAN ports. Click on a dropdown arrow to configure network traffic and details for each port. After changing the network configuration, you must click Apply or [Enter] key. For information see: LAN Configuration Rules on page 5.8.1...
  • Page 55 User Guide | Arcadia Central Station IP Rules The IP addresses cannot be in the reserved range: 10.0.0.0-10.0.0.7 The subnet mask may cause an overlap with the reserved range The IP addresses cannot be in the LQ tunnel range 172.23.xxx.xxx The IP addresses cannot be in the localhost range 127.xxx.xxx.xxx The IP addresses cannot be in the multicast range 224.xxx.xxx.xxx-239.xxx.xxx.xxx Static IP Rules...
  • Page 56 User Guide | Arcadia Central Station 5.8.2 AES67 Network - PTP Follower Configuration Arcadia and Edge v. 3.0 and upwards By default, the intercom stations (Arcadia and Edge) have clocking status: Reference (IEEE 1588 Master). Change the status of the intercom station clocking function to Follower (IEEE 1588 Slave) by enabling PTP Follower Mode.

  • Page 57: Upgrading

    User Guide | Arcadia Central Station In the CCM navigate to : Status > Overview > Host Device > Stats: For information and history, also look in the event log: Status > Event Log. Upgrading To upgrade the Arcadia and connected resources: 1.
  • Page 58 User Guide | Arcadia Central Station Note: Arcadia validates firmware versions to internal hardware. In some instances, Arcadia and its components cannot be downgraded. In these instances use a newer firmware version. 5.9.1 Upgrading using the CCM 1. In the CCM, navigate to Hardware > Hosts (click anywhere on the Hosts panel) > Upgrade.

  • Page 59: Setting Up The Wireless Beltpack System

    User Guide | Arcadia Central Station 5.10 Setting Up the Wireless Beltpack System Select the Wireless tab. From the Wireless tab, you can set or view the following System and Station settings. 5.10.1 System The administration pin for your wireless system, used by the beltpack to be able to access privileged functionality System ID.
  • Page 60 User Guide | Arcadia Central Station Select from a list of 5 GHz channels that you can exclude and prevent transceivers from using Scan all transceivers. Use this feature to scan the local 5 GHz RF space. All available channels will be scanned, and traffic reported. Each transceiver will be scanned and the system will report on the RF performance of selected channels.

  • Page 61: Resources Page

    User Guide | Arcadia Central Station 5.10.3 FreeSpeak II Splitter/Transceiver ports: select RJ45 or Fiber connectivity for each port Audio RF Filter (improve resilience to corrupt wireless transmission) - for use with E1 1.9GHz transceivers only AA Battery type. You can choose not to use the Li-ion batteries supplied with the beltpacks, in which case you must specify battery type here.
  • Page 62 User Guide | Arcadia Central Station 5.11.1 Configuring System Resources Transceivers Endpoints Physical ports; 2-wire, 4-wire, Stage Announce, Program I.V. Direct ports Dante ports Licensed ports Transceivers Click the dropdown arrow to see transceivers connected to your system. Select a transceiver to configure it or view details.
  • Page 63 User Guide | Arcadia Central Station For IP transceivers you will also set networks details in this page. For Edge transceivers you will configure channels and conduct a local area RF scan and set channels automatically for each transceiver. Endpoints If you click the down arrow in the Endpoints section of the screen you will see a list of connected Endpoints (FreeSpeak and HelixNet beltpacks, and HelixNet remote and speaker stations).
  • Page 64 User Guide | Arcadia Central Station Physical Ports Click the dropdown arrow to see the physical ports on your Arcadia. Select a port to configure it or view details. I.V. Direct Ports Click the dropdown to see I.V. Direct connections configured on your Arcadia. Select a port to configure it or view details.
  • Page 65 User Guide | Arcadia Central Station For more information seeConfigure I.V. Direct in the Arcadia CCM on page 139 Error messages - I.V. Direct Click or hover on the red cross to see error messages In the event of a connection failure you will see the following error messages: Message Reasons for closing the connection The License was removed on the local side (Arcadia)
  • Page 66 User Guide | Arcadia Central Station Dante Ports Click the dropdown arrow to see the Dante connections on your Arcadia. Select a port to configure it or view details. Licensed ports This section allows you to see and keep track of port licenses and how you are using them in your system.

  • Page 67: Configuration

    User Guide | Arcadia Central Station 5.12 Configuration Page Overview The Configuration page of the CCM is where you configure the intercom routing aspects of your system (add audio to channels and set up talk and call keys for beltpacks). It consists of four areas: Channels Roles...

  • Page 68: Channels And Groups

    User Guide | Arcadia Central Station 5.13 Channels and Groups Channels and groups are both essentially digital containers for audio sources, allowing communication between members. 5.13.1 Channels A Channel operates as an intercom Partyline or conference. All members can talk to and listen to all other members, as long as they have keys to do so.
  • Page 69 User Guide | Arcadia Central Station 5.13.2 Groups A Group configuration enables an announcement or broadcast to a number of members at the same time. A group member can reply directly to the announcer using the Reply key. The other group members will not hear this.

  • Page 70: Channels Page

    User Guide | Arcadia Central Station 5.14 Channels Page The Channels page enables you to view channels and add ports to channels. Audio keys are added to channels in the Roles page. The center panel on this screen shows the live state of audio routing.

  • Page 71: Status

    User Guide | Arcadia Central Station Viewing Information About a Channel When you open the Channels screen, the left-hand panel displays a list of all the channels that are currently present. The following information is displayed for each channel. Status A green tick mark indicates that all the ports that are configured for the channel are connected.
  • Page 72 User Guide | Arcadia Central Station Display Roles or Labels Display Roles Display Labels Page 72...
  • Page 73 User Guide | Arcadia Central Station Adding a New Channel To add a new channel: 1. Click the new channel icon . A new entry appears in the list of added channels. Note: You can only add new channels up to a maximum number (100). 2.
  • Page 74 User Guide | Arcadia Central Station Adding Ports to a Channel To add ports to a channel: 1. From the Channel panel, select the channel in which the port is to be added. 2. From the Ports panel, click the add port icon of the port that you require.
  • Page 75 User Guide | Arcadia Central Station Removing Ports From a Channel To remove a port from a channel: 1. From the Channels panel, select the required channel. 2. Click the remove icon of the port that you want to remove. The port is removed.

  • Page 76: Groups Page

    User Guide | Arcadia Central Station 5.15 Groups Page The Groups Page allows you to view Groups and add ports to Groups. Roles are added to Groups in the Roles page. 5.15.1 Managing Groups From the Groups tab, you can: View existing groups and add or remove new groups.

  • Page 77: Status

    User Guide | Arcadia Central Station Viewing Information About a Group When you open the Groups screen, the left-hand panel displays a list of all the groups that have been created. The following information is displayed for each group. Status A green tick mark indicates that all the ports that are configured for group are connected.

  • Page 78: Online

    User Guide | Arcadia Central Station Online This indicates how many of the total group members are online. Talkers This indicates how many FS II beltpacks or logic-routed ports have active talk routes on this group. Adding a New Group To add a new group: 1.

  • Page 79: Adding Ports To A Group

    User Guide | Arcadia Central Station Adding Ports and Roles to a Group To configure a group you must first put the members in the group. These can be ports and/or roles. When you have done this you will configure a talk key to the group (group administrator). Adding Ports to a Group 1.
  • Page 80 User Guide | Arcadia Central Station Page 80...

  • Page 81: Configuring A Talk Key To The Group

    User Guide | Arcadia Central Station Configuring a Talk Key to the Group 1. In the Roles page, select the role you want to talk to the group. 2. Configure a talk key to the group (Talk Only) When you have configured members and a talk key to a group, you will see the group by selecting it in the Groups page.
  • Page 82 User Guide | Arcadia Central Station Deleting a Group To delete a group: 1. From the Groups panel, select the group that you want to delete. 2. Remove all the ports from the group Note: If you do not remove the ports, you will be prompted to do so in step 3. 3.

  • Page 83: Roles Page

    User Guide | Arcadia Central Station 5.16 Roles Page The Roles page enables you to create roles for the devices in your intercom system. Roles are made for: The Arcadia FreeSpeak II beltpacks FreeSpeak Edge beltpacks HelixNet beltpacks HelixNet remote stations HelixNet speaker stations A role can be made that can be used with either an FS II beltpack or an FS Edge beltpack (this role can only be used on one beltpack at any one time).
  • Page 84 User Guide | Arcadia Central Station 5.16.1 Managing Roles Roles are used to contol the audio configuration and other settings for beltpacks and other devices. From the Roles page, you can view, add, edit, clone or delete roles. When creating roles, roles can be: Added (role is based on the template role) Cloned (role is based on any selected role) When working with FreeSpeak II, a role must be created for each beltpack or device that you...
  • Page 85 User Guide | Arcadia Central Station Role Templates When you add roles, a new role is always created from a template role. Template roles are editable. If you edit a template role, any new roles created from it have the edited settings. Select a role template to edit the settings.
  • Page 86 User Guide | Arcadia Central Station Adding Roles To add roles: 1. Navigate to Configuration > Roles. 2. Click Add Roles. The following screen appears. 3. Enter a label for the role, the number of roles required and choose which endpoints will use this role (FS II, FS Edge or both).
  • Page 87 User Guide | Arcadia Central Station beside each role in the left-hand side of the screen. 4. Click Create. The new role appears in the list of roles in the left-hand side of the Roles screen. Page 87...
  • Page 88 User Guide | Arcadia Central Station Editing Role Key Assignment 1. Navigate to Configuration > Roles and select required role on the left of the screen. 2. Click on the small white squares. The key assignment screen appears. 3. Click to select the required audio source. Configuring Role Settings To configure the settings for a role: 1.
  • Page 89 User Guide | Arcadia Central Station Cloning Roles To clone roles: 1. Navigate to Configuration > Roles, and select the role that you wish to clone from the list of roles in the left-hand side of the screen. 2. Click CLONE. The role is cloned and added to the list of roles in the left-hand side of the screen.
  • Page 90 User Guide | Arcadia Central Station The role is deleted and removed from the list of roles in the left-hand side of the screen. Page 90...
  • Page 91 User Guide | Arcadia Central Station Setting Key Behavior Audio keys can be set to different Talk and Listen states. These key behavior states apply to the keys on the Arcadia and beltpacks. Key behavior is configured in the Roles tab in the CCM. See Managing Roles on page Key Behavior Options Resulting Audio Behavior...
  • Page 92 User Guide | Arcadia Central Station Page 92...

  • Page 93: Logic Page

    User Guide | Arcadia Central Station 5.17 Logic Page The Arcadia Logic module facilitates external control and conditional configuration. GPI: Hardware on Arcadia and virtual via I.V. Direct can be configured to control up to 10 audio crosspoints / call signals. These can be used for: Footswitches controlling audio Automating Program Audio routing...
  • Page 94 User Guide | Arcadia Central Station 5.17.1 Setting up GPIOs and Control Logic Events 2 x GPIs 4 x GPOs Unlimited Control Logic Events Each GPI/GPO hosts up to 10 different events or actions. These actions can be overridden for testing or to bypass the logic in the Status > Logic page of the CCM. 2 x DB 9F connectors on the rear of the Arcadia .
  • Page 95 User Guide | Arcadia Central Station 1. On the left panel, click GPI1 to select it. 2. Click the Add button in the center panel. 3. Click the Options button to select a Source. Select Arcadia 4. Click the Options button to select a Destination.
  • Page 96 User Guide | Arcadia Central Station Configuring GPOs In this example you send an output trigger (for example to an external stage announce speaker) on GPO1 when a beltpack Talk is activated on the stage announce (SA) 4-wire port. 1. Navigate to Configuration > Logic. 2.

  • Page 97: Status

    User Guide | Arcadia Central Station 5.18 Status Page Overview From the Status page of the CCM, you can view the status of all the resources that are connected to the Arcadia Central Station. These include: Transceivers (IP and E1) Beltpacks Interface ports Here you will see error and warning states.
  • Page 98 User Guide | Arcadia Central Station 5.18.1 Monitoring System Status You can monitor your system using the following features of the CCM: Overview Event Log Logic Overview To see the Overview screen, navigate to Status > Overview. The following screen appears. The Overview screen consists to two sections.
  • Page 99 User Guide | Arcadia Central Station System Icons Each icon is color-coded to give an easily accessible view of the status of each entity. The following legend is used to indicate the status of each entity. Monitoring Wireless Devices Navigate to Status > Overview > Wireless. This section of the Overview screen lists all the wireless devices connected to your system, and gives the following information for each device: Associated role Type of transceiver...

  • Page 100: Transceiver Details

    User Guide | Arcadia Central Station Transceiver details Page 100...

  • Page 101: Monitoring Beltpack Details

    User Guide | Arcadia Central Station Monitoring Beltpack Details Monitoring Wired Devices Navigate to Status > Overview > Wired. This section of the Overview screen lists all the wired the HelixNet user stations (beltpacks, remote stations and speaker stations) in your system. It also shows the connection method, Ethernet or Powerline Device.
  • Page 102 User Guide | Arcadia Central Station Monitoring I.V. Direct Navigate to Status > Overview >I.V. Direct. This section of the Overview screen lists all the I.V. Direct ports connected to your system, and gives the following information for each device: Interface Status (online/offline) User ID...
  • Page 103 User Guide | Arcadia Central Station Monitoring the Host Device Navigate to Status > Overview > Host Device. A screen appears that gives information about the Arcadia and enables various procedures including: Page 103...
  • Page 104 User Guide | Arcadia Central Station 5.18.2 Monitoring the Event Log The Event Log provides useful information about events that happen in the system. The Event Log can be filtered on: Time: default is 1 month prior to the current date and time Exceptions (warnings and errors): default is unchecked.
  • Page 105 User Guide | Arcadia Central Station 5.18.3 Monitoring the Logic Page (Status) This page shows the GPIs and GPOs (relay) that you have set up in the Configuration > Logic page. You can see if these are currently active in the system under the Status column. A green icon indicates a currently active input or relay.

  • Page 106: Using Freespeak Wireless Intercom

    User Guide | Arcadia Central Station Using FreeSpeak Wireless Intercom This chapter describes how to connect to E1 and IP transceivers. It contains the following sections: 6.1 Overview of Transceivers 6.2 Connecting Transceivers Over E1 6.3 Adding IP Transceivers 6.4 Network Setup for IP Transceivers 6.5 Registering FreeSpeak Beltpacks 6.6 FS Edge Transceivers Page 106...

  • Page 107: Overview Of Transceivers

    User Guide | Arcadia Central Station Overview of Transceivers Connecting Transceivers Over E1 E1 is a telecommunications standard whereby data and power are sent over Cat 5/6 or Fiber cable. E1 connections must have dedicated cabling as it is not possible to use network switches with this technology.
  • Page 108 User Guide | Arcadia Central Station Example connection with a splitter Note: The splitter connections are switched between RJ45 and Fiber routing using DIP switches inside the splitter. For more examples of connection options and how to set the DIP switches, see the FreeSpeak II Splitter Quick Start Guide available from the FreeSpeak II Knowledge Center.
  • Page 109 User Guide | Arcadia Central Station Splitter to TCVRs 328 ft (100 m) using shielded 24 AWG Cat 5/6e cable TCVRs powered by splitter 164 ft (50 m) using shielded 26 AWG Cat 5/6e cable 2625 ft (800 m) using shielded 24 AWG Cat 5/6e cable TCVRs have local/direct power 1312 ft (400 m) using shielded 26 AWG...
  • Page 110 User Guide | Arcadia Central Station 6.2.3 E1 Transceiver/Splitter Port Connection Type (RJ45 or Fiber) Transceivers/splitters can be connected to the Arcadia using either RJ45 cable or fiber cable. You can have two RJ45 connections, two Fiber connections or one RJ45 and one Fiber. The connection type for the ports is determined by a software setting in the Core Configuration Manager (CCM).
  • Page 111 User Guide | Arcadia Central Station 6.2.5 Setting Cable Length Offset (E1) Cable length offset is used to optionally align the DECT or radio signals between transceivers. If transceivers are not synchronized, beltpack handover will not happen effectively. This is particularly important if you have overlapping transceiver coverage zones (RF cells) or the beltpacks need to move between coverage zones.

  • Page 112: Adding Ip Transceivers

    User Guide | Arcadia Central Station Adding IP Transceivers Note: To add E1 transceivers, see Connecting Transceivers Over E1 on page 107. To add IP transceivers: 1. Navigate to Hardware > Resources and select Add Resource. The following screen appears. 2.

  • Page 113: Network Setup For Ip Transceivers

    User Guide | Arcadia Central Station Network Setup for IP Transceivers The Arcadia Central Station has LAN connections assignable to different network traffic such as Managment, AES67, Dante and so on. The LAN ports are fully user configurable but you can work with the following default settings: LAN 1: Management (HelixNet/I.V.
  • Page 114 User Guide | Arcadia Central Station 6.4.2 Connection to IP Transceivers and Dante, Example 2 Page 114...
  • Page 115 User Guide | Arcadia Central Station 6.4.3 Connection to IP Transceivers and Dante, Example 3 Page 115...
  • Page 116 User Guide | Arcadia Central Station 6.4.4 Connection to IP Transceivers, Example 4 If you are connecting to a network set up with heavy traffic, Clear-Com recommends that you split AES67 traffic into its own segment. Page 116...

  • Page 117: Registering Freespeak Beltpacks

    User Guide | Arcadia Central Station 6.4.5 Setup Rules The default setup, Management on LAN 1 and AES67 on LAN 2, allows your computer to be connected directly to the Arcadia Central Station for configuration and a dedicated switch to LAN 2 for FreeSpeak IP transceivers. This is in order to accommodate the IP transceivers' need for high clocking accuracy.
  • Page 118 User Guide | Arcadia Central Station 6.5.1 Registering a beltpack by USB cable This method of registering beltpacks is recommended for fast and easy set up. To register a beltpack using a USB cable, connect a beltpack to Arcadia using a USB A to micro USB B (FSII) / USB C (FSE) cable.
  • Page 119 User Guide | Arcadia Central Station 6.5.3 Unregistering a beltpack To unregister a beltpack, navigate to Hardware > Resources > Endpoints (click the down arrow to see all connected Endpoints (beltpacks). Select an Endpoint by clicking on it. Select Unregister. Page 119...

  • Page 120: Fs Edge Transceivers

    User Guide | Arcadia Central Station FS Edge Transceivers Wireless region and channel setup are important when using FS Edge transceivers. 6.6.1 Wireless Region Your Edge transceiver has a wireless region pre-configured, in order to comply with regional regulations. The wireless region setting in the CCM MUST match that of your transceiver, or the system will not work.
  • Page 121 User Guide | Arcadia Central Station 6.6.2 Channel Scanning The FreeSpeak Edge transceiver system will automatically select channel 1, 2 and a backup channel (if using DFS channels) on each transceiver when you set it up. For best performance, it is necessary to ensure that selected channels are clear of interference from other devices. You can use the channel scanning feature and auto select the best channels for each transceiver.
  • Page 122 User Guide | Arcadia Central Station 6.6.3 Channel Score Channel Score is calculated using a weighted combination of: • RSSI (Received Signal Strength Indicator) • Channel activity (Use) • Access points (Ap) To scan all the transceivers in your network simultaneously, go to Hardware > Host > Wireless >...

  • Page 123: Using Helixnet Wired Partyline Intercom

    User Guide | Arcadia Central Station Using HelixNet Wired Partyline Intercom This chapter describes how to connect to HelixNet Wired Partyline Intercom. It contains the following sections: 7.1 Introduction 7.2 HelixNet Connections - General Outline 7.3 Connecting HelixNet User Stations to the network 7.4 Pairing HelixNet User Stations to Arcadia 7.5 Connecting User Stations via Digital Powerline Device 7.6 Digital Powerline Device Statistics and Messages...

  • Page 124: Introduction

    User Guide | Arcadia Central Station Introduction Arcadia supports HelixNet wired partyline intercom, including the remote station, the speaker station and the beltpacks. HelixNet user stations connect to Arcadia via an ethernet network and HelixNet keysets can be assigned to any HelixNet enabled channel in the Arcadia system. Each HelixNet enabled channel requires an Arcadia licensed port.

  • Page 125: Helixnet Connections - General Outline

    User Guide | Arcadia Central Station Note: HelixNet should be listed in the CCM under Hardware>Host. If it is not listed and your device is manufactured before June 1st 2022 it may require a HelixNet activation license. Please contact Clear-Com Sales for further information. See the HelixNet for Arcadia User Guide,available from the HelixNet Knowledge Center or more...

  • Page 126: Connecting Helixnet User Stations To The Network

    User Guide | Arcadia Central Station For a quick test setup, you can work with the default settings which allow licensed ports to be used for any function and have 4 channels HelixNet enabled. For a full installation, you can enable channels and create roles for HelixNet beltpacks, remote stations and speaker stations.
  • Page 127 User Guide | Arcadia Central Station Note: Pairing from the CCM is available for endpoints that were last used on a HelixNet HMS-4X based system version 4.4 and higher. Endpoints migrating from HMS-4X version 4.2 or earlier to an Arcadia system must initially be paired from the front panel menu of the HelixNet user station.
  • Page 128 User Guide | Arcadia Central Station 7.4.2 Pairing HelixNet user stations from the front panel menu Beltpacks 1. Press the Menu button on the front of the beltpack (short press) to enter menu mode. 2. Press the left call button on the beltpack (back). You will see the beltpack menu system. 3.

  • Page 129: Connecting User Stations Via Digital Powerline Device

    User Guide | Arcadia Central Station 3. Select either; Pair by Name and select the name of Arcadia Pair by IP and enter the IP address of Arcadia’s HelixNet Network using the rotary controllers Note: All devices will automatically update on connection if a difference in firmware versions is detected.

  • Page 130: Digital Powerline Device Statistics And Messages

    User Guide | Arcadia Central Station Connect the HXII-DPL Powerline device to HelixNet user stations using 3-pin XLR cabling, via passive splits or daisy chaining as appropriate. Once physically connected and powered, the HelixNet user stations can be paired to the system.
  • Page 131 User Guide | Arcadia Central Station Condition Steps to take 1. Check if Powerline is overloaded The Powerline data collisions are high or 2. Check cable shielding very high 3. Check HelixNet user stations 1. Check if Powerline is overloaded The Powerline data quality is low or very 2.

  • Page 132: Using I.v. Direct

    User Guide | Arcadia Central Station Using I.V. Direct This chapter describes how to use and configure I.V. Direct connections. It contains the following sections: 8.1 What is I.V. Direct? 8.2 I.V. Direct Configuration Overview 8.3 Connecting I.V. Direct on your Network 8.4 Configure I.V.

  • Page 133: What Is I.v. Direct

    User Guide | Arcadia Central Station What is I.V. Direct? I.V. Direct/IVC Direct ports enable a variety of IP connections to Clear-Com products, and maybe be used, for example, for: Intercom expansion via LQ Intercom system bridging Clear-Com Instant Voice I.V. Direct uses proprietary technology providing LAN, WAN and Internet with optional external IP connectivity.

  • Page 134: I.v. Direct Configuration Overview

    User Guide | Arcadia Central Station I.V. Direct Configuration Overview Below are some concepts to understand before undertaking I.V. Direct configuration. 8.2.1 Signalling or No Signalling? I.V. Direct connections to LQ units carry call-signalling and data (GPIO). When creating a port to connect with an LQ, you will select Signalling Enabled.
  • Page 135 User Guide | Arcadia Central Station I.V. Direct Example C - Arcadia to Eclipse Matrix When configuring I.V. Direct connections from an Arcadia to an Eclipse matrix, one device must be the VOIP caller while the other device is the receiver. When configuring an I.V.
  • Page 136 User Guide | Arcadia Central Station 8.2.4 I.V. Direct Ports Enabled/Disabled I.V. Direct ports can be created and configured in the Arcadia CCM up to a maximum of 16 I.V. Direct ports per Arcadia. However, the active use of these ports is reliant on licensed port capacity.
  • Page 137 User Guide | Arcadia Central Station Configuration for connecting devices: LQ : in the CCM, navigate to Accounts > IVC Direct to add ports. Eclipse matrix: in the EHX software, navigate to Hardware > Cards and Ports [select E-IPA or IVC-32 card] >...

  • Page 138: Connecting I.v. Direct On Your Network

    User Guide | Arcadia Central Station Connecting I.V. Direct on your Network Arcadia v. 3.0 or later LQ v. 4.0 or later Eclipse HX v. 7.5 or later with E-IPA or IVC-32 card All devices must be using the correct firmware version before I.V. Direct connections are set up. Arcadia Central Station and the target systems for I.V.

  • Page 139: Configure I.v. Direct In The Arcadia Ccm

    User Guide | Arcadia Central Station Configure I.V. Direct in the Arcadia CCM Create ports and user credentials (user ID, password, and IP address as needed). 1. Open the the Arcadia CCM (find the device IP address in the front panel menu system). Navigate to Hardware >...
  • Page 140 User Guide | Arcadia Central Station An I.V. Direct port needs a license. If you disable the Port Active checkbox (default is Enabled), the port will remain in your configuration but will not consume a license. You will not be able to transmit audio on this port if it is disabled, or if there is no license available. 10.
  • Page 141 User Guide | Arcadia Central Station 11. Click Apply. I.V. Direct ports will connect when both connecting devices have been networked and configured. For status and connection information, and to configure GPIOs, go to Status > Overview > I.V. Direct [select port]. Example network statistics for and I.V.
  • Page 142 User Guide | Arcadia Central Station Message Reasons for closing the connection The License was removed on the local side (Arcadia) for an active I.V. Direct connection Local endpoint application cleared The username and password were changed on the call local side (Arcadia) for an active I.V.

  • Page 143: Using Gpio With I.v. Direct

    User Guide | Arcadia Central Station Using GPIO with I.V. Direct Below is an example of using a radio connection with an I.V. Direct with GPIO. An I.V. Direct has been configured between the Arcadia (AR-Radio) and the LQ (VR-Radio). GPIOs exchanged between AR-Radio and VR-Radio are virtual via the I.V.
  • Page 144 User Guide | Arcadia Central Station 8.5.1 Step-by-step configuration of GPIOs with I.V. Direct (example) Assume an I.V. Direct port is already configured and connected. Arcadia: Assign the I.V. Direct port to a channel and configure GPO for this port. 1.
  • Page 145 User Guide | Arcadia Central Station checkmark to complete the configuration. Note: GPO Talk & Listen behavior is only for use with FreeSpeak Talk & Listen or Dual Talk & Listen key activations on a single button. Talk-Only is for use with Arcadia, FreeSpeak and HelixNet keys using all other types of Talk activations.
  • Page 146 User Guide | Arcadia Central Station 4. Select the I.V. Direct port (VR-Radio). 5. Set the GPI trigger to Control Event 1. Page 146...
  • Page 147 User Guide | Arcadia Central Station 6. Once the GPIO has been set up, you can see the Channel Event 1 signal in the Assignments page in the LQ CCM when a Talk comes into Channel 1 and activates the GPO to the radio.

  • Page 148: Using Dante Systems

    User Guide | Arcadia Central Station Using Dante Systems To configure Dante you must be familiar with the Audinate Dante Controller, available from the Audinate website. Before configuring the connection in the Dante Controller, you must determine which of the 4 LAN connectors on the Arcadia you wish to use for Dante network traffic.
  • Page 149 User Guide | Arcadia Central Station LAN connectors can be configured in any way you wish, but the CCM enforces that you can not configure IP transceivers (AES67) and Dante traffic on the same network. This is because AES67 network traffic has defferent timing requirements than Dante network traffic for FreeSpeak IP transceivers.
  • Page 150 User Guide | Arcadia Central Station 5. Details can also be viewed in the Dante Controller. 6. In the CCM navigate to Hardware>Resources>Dante Ports and add Dante ports. Give the new ports a suitable label. 7. Route the channels as required in the Dante Controller. Page 150...
  • Page 151 User Guide | Arcadia Central Station 8. You will see available Dante ports in the Configuration page of the CCM. These ports can be assigned to channels on the Arcadia in the usual way. 9. Select the required channel click the + icon next to the port. Page 151...

  • Page 152: Using 2-Wire Systems

    User Guide | Arcadia Central Station Using 2-Wire Systems This chapter describes how to use the Arcadia Central Station with 2-Wire intercom devices. It contains the following sections: 10.1 Introduction to 2-Wire Systems 10.2 2-Wire Port Compatibility Page 152...

  • Page 153: Introduction To 2-Wire Systems

    User Guide | Arcadia Central Station 10.1 Introduction to 2-Wire Systems When connecting 2-wire equipment the following applies: Terminate 2-wire partyline circuits must be terminated once on the line Do not terminate on more than one device in the system Enable/disable the termination.
  • Page 154 User Guide | Arcadia Central Station Enable/disable the partyline power. Default setting: Disabled The Station default setting assumes the 2-wire partyline is powered elsewhere in the system (i.e. using a partyline main station or power supply) These functions can be set either in the 2-wire port settings page of the CCM or from the front panel menu on the Station Null 2-wire null serves the purpose of isolating audio that goes to the 2-wire partyline...
  • Page 155 User Guide | Arcadia Central Station To configure 2-wire port settings in the CCM navigate to: Hardware > Resources > Physical Ports > (select port) : Page 155...

  • Page 156: 2-Wire Port Compatibility

    User Guide | Arcadia Central Station 10.2 2-Wire Port Compatibility When connecting Clear-Com Stations to other Clear-Com equipment and third-party systems (2-wire) use the following guidelines. Device Type Supports call signalling? HelixNet HLI-2W2* Encore MS-702/4 Encore RS Beltpack RS-701 / 702 / 703 Yes, but does not pass call signalling to 4-wire RTS 2-wire equipment audio routes.

  • Page 157: Using 4-Wire Systems

    User Guide | Arcadia Central Station Using 4-Wire Systems This chapter describes how to use the Arcadia Central Station with 4-Wire intercom devices. It contains the following sections: 11.1 Connecting 4-Wire 11.2 Port Function (4-Wire Pinout) 11.3 Connecting 4-Wire Clear-Com to Clear-Com 11.4 Setting Port Function (Pinout) on a 4-Wire Connection Page 157...

  • Page 158: Connecting 4-Wire

    User Guide | Arcadia Central Station 11.1 Connecting 4-Wire When referring to intercoms, a four-wire circuit describes an intercom connection (I/O) where there are four wires (two paths) and the paths are different for talk and listen. Analog or four-wire circuits use two pairs for balanced line-level audio signals, one for input and the other for output, using four wires in total.
  • Page 159 User Guide | Arcadia Central Station Audio Out + Audio In + Audio In - Audio Out - Note: Always read your 3rd party device manual before connecting to Clear-Com. Note: The above diagram illustrates the default pinout mode for Clear-Com RJ45 : 4-wire-X. See Port Function for details.
  • Page 160 User Guide | Arcadia Central Station XLR Breakout Cable Termination to RJ45 4-Wire A breakout cable is supplied with the Arcadia and Edge stations. For other connections you need to make your own cable. CAB-RJ45-PGM-SA - Four-Wire Analog Audio Splitter Cable - PGM/SA with RJ45 to 3-pin XLR-F &...
  • Page 161 User Guide | Arcadia Central Station XLR Panel Termination to RJ45 4-Wire Page 161...

  • Page 162: Port Function (4-Wire Pinout)

    User Guide | Arcadia Central Station 11.2 Port Function (4-Wire Pinout) Some 4-wire RJ45 connectors on Clear-Com products include a software configuration that switches audio I/O pin configuration according to the device you are connecting to. This means that when connecting to Clear-Com devices, a cross-over cable is not necessary. Clear-Com devices can have the following RJ45 4-wire pinouts: Clear-Com 4-Wire (To Panel on older systems) Clear-Com 4-Wire -X(To Matrix on older systems)

  • Page 163: Connecting 4-Wire Clear-Com To Clear-Com

    Clear-Com RJ45 pinout type on this device Device (Port Function) FreeSpeak II 4-wire-X (fixed) HelixNet HLI-4W2 4-wire-X (fixed) HME DX200/DX210/DX410 4-wire-X (fixed) Eclipse MVX-A16 4-wire (fixed) FreeSpeak II Base II Configurable. Default setting is 4-wire-X FreeSpeak Edge BaseArcadia Central Configurable. Default setting is 4-wire-X.

  • Page 164: Setting Port Function (Pinout) On A 4-Wire Connection

    User Guide | Arcadia Central Station 11.3.2 Example: 4-Wire RJ45 port 8 on Edge and Arcadia Stations - PGM and SA 11.4 Setting Port Function (Pinout) on a 4-Wire Connection 1. Connect the devices using 1:1 Cat5/6/6e cable. 2. In the CCM, navigate to Hardware > Resources > Physical Ports. 3.

  • Page 165: Upgrading Firmware

    User Guide | Arcadia Central Station Upgrading Firmware This chapter describes how to upgrade the firmware on your Station. It contains the following sections: 12.1 Introduction 12.2 Upgrading using the CCM 12.3 Upgrading using a USB Stick 12.4 HelixNet Upgrade Page 165...

  • Page 166: Introduction

    User Guide | Arcadia Central Station 12.1 Introduction There are two ways to upgrade the firmware on the Arcadia: Using the CCM web interface. When upgrading from the CCM, you can upgrade all connected resources (for example, transceivers and beltpacks). Using a USB stick (USB A on the front of the Arcadia).

  • Page 167: Helixnet Upgrade

    User Guide | Arcadia Central Station 7. To check the current firmware version, in the menu system navigate to Administration > Software > Current. The current software version is displayed in the 4th menu screen. 12.4 HelixNet Upgrade Upgrades to the HelixNet system are included with the Arcadia software. The HelixNet system requires that all connected devices have the same firmware.

  • Page 168: Licensing

    User Guide | Arcadia Central Station Licensing This chapter describes how to upgrade your Arcadia Central Station license. It contains the following sections: 13.1 Licensed Ports 13.2 Online Activation of Additional Licenses (Recommended) 13.3 Offline Activation of Additional Licenses Page 168...

  • Page 169: Licensed Ports

    User Guide | Arcadia Central Station 13.1 Licensed Ports The Arcadia Central Station is available with licensed port capacity as best fits your needs: 16 ports 32 ports 48 ports 64 ports 80 ports 96 ports 112 ports 128 ports 144 ports 160 ports 168 ports...
  • Page 170 User Guide | Arcadia Central Station 3. Click the checkbox, select the quantity of 8 or 16-port bundles of licensed port upgrades you wish to install and select Activate. 4. You must reboot the Station before the licenses take effect. In the CCM, navigate to Status >...

  • Page 171: Offline Activation Of Additional Licenses

    User Guide | Arcadia Central Station 13.3 Offline Activation of Additional Licenses For detailed steps see below. 1. Navigate to Hardware > Resources > Host > License, and select Add licenses offline. 2. Select Get Context File. Page 171...
  • Page 172 User Guide | Arcadia Central Station The context file downloads locally. 3. Use another PC which has internet access and connect a browser to http://license.clearcom.com:8080/webdepot/. As you will download the licenses into the previously downloaded context file (step 2) you need the context file on the new PC. 4.
  • Page 173 User Guide | Arcadia Central Station 6. Select the left-hand option. 7. Click File-based license transfer. Page 173...
  • Page 174 User Guide | Arcadia Central Station 8. Select the required license(s). Click Choose File and navigate to the context file (downloaded in step 2). Select it. Then click Start Activation Now. 9. Download the License Update File 10. Do not Upload Receipt Now. Instead, return to the CCM and select Upload License Update File.

  • Page 175: Security

    User Guide | Arcadia Central Station Security This chapter describes important security features. It contains the following sections: 14.1 Warning 14.2 Secure HyperText Transfer Protocol (HTTPS) 14.3 Using HTTPS 14.4 The Force HTTPS Feature 14.5 Forcing HTTPS 14.6 Using Security Certificates Page 175...

  • Page 176: Warning

    User Guide | Arcadia Central Station 14.1 Warning The CCM ensures that you do not turn off port 80 without testing your certificate. If you turn off port 80 without ensuring that you can reach the CCM using port 433 it is possible to get locked out of your CCM.

  • Page 177: Forcing Https

    User Guide | Arcadia Central Station 14.5 Forcing HTTPS 1. Chose and install a security certificate on the PC or browser used to reach the CCM of the Arcadia. Clear-Com offers a choice of 3 different types of certificate, offering different levels of security.
  • Page 178 User Guide | Arcadia Central Station 433. Page 178...

  • Page 179: Using Security Certificates

    User Guide | Arcadia Central Station 14.6 Using Security Certificates There are three types of security certificate available. Choose the certification option that best suits your security requirements: A certificate of your own choosing (full chain and private key) An EasyDNS authorized certificate for *.clearcomdevices.com (this option requires you to register your Arcadia with a DNS server) and cannot be used unless your Arcadia has internet access The Clear-Com self-signed certificate...

  • Page 180: Appendix A: Pinouts

    User Guide | Arcadia Central Station Appendix A: Pinouts 15.1 GPIO pinouts GPIO 1 (Relay 1 &2) Page 180...
  • Page 181 User Guide | Arcadia Central Station GPIO 2 (Relay 3 & 4) Suggested wiring for a footswitch From GPIO-DB9 pin 4 (input A1) GPIO-DB9 pin 9 (+12V) link (jumper) wire GPIO-DB9 pin 5 (input B1) footswitch GPIO-DB9 Shell (0V) footswitch Page 181...

  • Page 182: 2-Wire Pinouts

    User Guide | Arcadia Central Station 15.2 2-Wire Pinouts 15.2.1 Clear-Com 2-Wire XLR Pinout 15.2.2 RTS 2-Wire XLR pinout Page 182...

  • Page 183: 4-Wire Pinouts

    User Guide | Arcadia Central Station 15.3 4-Wire Pinouts 4-wire 4-wire-X (default) Data in + Data out + Data in - Data out - Audio in + Audio out + Audio out + Audio in + Audio out - Audio in - Audio in - Audio out - Data out +...

  • Page 184: Appendix B: Specifications

    User Guide | Arcadia Central Station Appendix B: Specifications This chapter contains a list of technical specifications for the Station. It contains the following subsections: 16.1 Arcadia Central Station 16.2 Capacity 16.3 Network Specifications Page 184...

  • Page 185: Arcadia Central Station

    User Guide | Arcadia Central Station 16.1 Arcadia Central Station Specification Value (1) 4-pin XLR-M or 5-pin XLR-M Front panel headset auto headset detect Input type: Dynamic /Electret - Selectable Frequency response: headset mic - Partyline: 200Hz – 12 kHz + 3dBu Frequency response: headset mic - Line Out: 200Hz –...
  • Page 186 User Guide | Arcadia Central Station Specification Value Input type: Dynamic, Electret (selectable) Frequency Response: Gooseneck Mic - Partyline: 200Hz – 12kHz + 3dBu Frequency Response: Gooseneck Mic - Line Out: 200Hz – 20kHz + 3dBu Gooseneck microphone Mic Limiter Threshold: -35dBu ±3dB input Mic Limiter Range: ≥...
  • Page 187 User Guide | Arcadia Central Station Specification Value The Arcadia has two power supplies which can be used together to provide power redundancy. 1. AC Mains input: 100-240V AC, 50-60Hz, 160W Max, IEC60320 C14 inlet. Power 2. DC Low Voltage Input: 12V DC +/- 5%, 12A (2) DB9F Relay contact type: SPDT Relay quantity: 4...
  • Page 188 User Guide | Arcadia Central Station Specification Value (8) RJ45 4-wire I/O: Output Impedance >10kΩ, Input Impedance 200Ω + 10%, transformer isolated balanced input and 4-wire I/O output. 4-wire Operating Levels: 0dBu Nominal, 18dBu headroom Port 8 used for stage announce and program feed (1) Cable assembly CAB-RJ45-PGM-SA provided.

  • Page 189: Capacity

    User Guide | Arcadia Central Station 16.2 Capacity Specification Value 42 in total Number of 32 IP transceivers (FreeSpeak II or FreeSpeak Edge) transceivers supported by Arcadia E1 transceivers, 2 connected directly to the Arcadia, 10 via splitters Number of FreeSpeak Up to 64 beltpacks in total, made up of either FreeSpeak II or beltpacks per Arcadia FreeSpeak Edge beltpacks...

  • Page 190: Network Specifications

    User Guide | Arcadia Central Station 16.3 Network Specifications Specification Value RTSP/SAP AoIP Interface AES67 Protocols Dante Audio Sampling 24-bit Linear 48KHz Static IP Addressing DHCP Network Compatibility Layer 2 and Layer 3 only Quality of Service DiffServ RFC2474 IGMP On (AoIP) Multicast On (AoIP)
  • Page 191 User Guide | Arcadia Central Station Specification Value Network Jitter < 1μs required for RF Syncing of Transceivers Tolerance Managed Ethernet Switch - Layer 3 1000 Base - T ports for endpoints 1000 Base IP Trunks between switches Recommended Ethernet Switches QoS Configuration Energy Efficient Ethernet bypass option IGMP Snooping bypass option...

  • Page 192: Appendix C: Spare Parts

    User Guide | Arcadia Central Station Appendix C: Spare Parts Part Part Number External power supply, 12VDC 150W PSU-EXT-0001 Split cable, RJ45 to PGM and SA CAB-RJ45-PGM-SA Fan plate assembly T40020-1 Rack ear (x1) 272G162-SP Encoder cap (x1) 272G286-SP Optional equipment Ethernet fiber modules*: 1 Gbps SM SXFIBER SFP SFP-SMFO-1G-LX...

  • Page 193: Appendix D: Front Panel Menu Reference Tables

    User Guide | Arcadia Central Station Appendix D: Front Panel Menu Reference Tables This chapter lists the front panel menu options. It contains the following sections: 18.1 Audio Settings 18.2 Host Settings 18.3 2 W Audio (A/B) (C/D) 18.4 Discovery 18.5 Transceiver 18.6 Networking 18.7 Administration...

  • Page 194: Audio Settings

    User Guide | Arcadia Central Station Note: Default values are shown in bold. 18.1 Audio Settings Level 1 Level 2 Level 3 Level 4 8 to -12 dB/Off Audio Headset Headset Limit Default = 0 dB Headset detect Enabled/Disabled HS Mic Type Electret/Dynamic 8 to -12 dB Sidetone Gain...

  • Page 195: Audio (A/B) (C/D)

    User Guide | Arcadia Central Station 18.3 2 W Audio (A/B) (C/D) Level 1 Level 2 Level 3 Level 4 Power 2W Audio (A / B) Interface Yes/No detected Power Enabled/Disabled Mode Clear-Com/RTS The nulling function is only 2W A Nulling available if power is detected.

  • Page 196: Transceiver

    User Guide | Arcadia Central Station 18.5 Transceiver Level 1 Level 2 Level 3 Level 4 TCVR 1 ... XX View configured transceivers. Transceiver Version Max: E1; 10 IP TCVRs; 6 Label 0 - 69 m, 70 - 139 m, 140 - 209 m, 210 - Cable Comp 279 m, 280 - 349 m,...

  • Page 197: Networking

    User Guide | Arcadia Central Station 18.6 Networking Level 1 Level 2 Level 3 Level 4 Networking Management LAN Status Up/Down LAN Port LAN Ports 1 - 4 DHCP Enabled/Disabled IP Address Subnet mask AES67 (only visible if AES67 has been LAN Status Up/Down configured to its...

  • Page 198: Administration

    User Guide | Arcadia Central Station 18.7 Administration Level 1 Level 2 Level 3 Level 4 Administration Beltpacks Over The Air Start OTA Sort by Role BP Role List Number Sorting /Alphabetical Alkaline/NiMh (for use when not using Battery Type the supplied Li-ion type batteries) Software...
  • Page 199 User Guide | Arcadia Central Station Level 1 Level 2 Level 3 Level 4 View licensed ports: Total Ports Wireless Ports HelixNet ports Dante Ports Licensed Ports Any Ports. Ports configured to Any will accept connections of any type: FreeSpeak, HelixNet or Dante Press rotary 4 to...
  • Page 200 User Guide | Arcadia Central Station Level 1 Level 2 Level 3 Level 4 Press rotary 4 to Reset CCM reset CCM Password password to the default setting. Support Info Generate Insert USB Save Settings Insert USB Restore Username CCM Access Default password Hw Info Read only.

  • Page 201: Appendix E: Regulatory Compliance (Regulatory Model: 1410)

    User Guide | Arcadia Central Station Appendix E: Regulatory Compliance (Regulatory Model: 1410) Applicant Name: Clear-Com LLC Applicant Address: 1301 Marina Village Pkwy, Suite 105, Alameda CA 94501, United States Manufacturer Name: Clear-Com LLC Manufacturer Address: 1301 Marina Village Pkwy, Suite 105, Alameda CA 94501, United States Country of Origin: USA Brand: Clear-Com...

  • Page 202: Fcc/Ic/Ec Rf Exposure Warning

    User Guide | Arcadia Central Station 19.2 FCC/IC/EC RF Exposure Warning - This product complies with FCC/IC/EC radiation exposure limits set forth for an uncontrolled environment. - Produits Clear-Com sont conformes aux limites IC d'exposition aux rayonnements définies pour un environnement non contrôlé. - This product may not be co-located or operated in conjunction with any other transceiver or transmitter.
  • Page 203 User Guide | Arcadia Central Station 19.5 European Union (CE mark) The CE marking indicates compliance with the following directives and standards, whenever applicable to the product in question. Directives: - Radio Equipment Directive 2014/53/EU - Electromagnetic Compatibility Directive 2014/30/EU - Low Voltage Directive 2014/35/EU - RoHS Directive 2011/65/EU, 2015/863/EU Standards:...
  • Page 204 User Guide | Arcadia Central Station 19.7 Electrical and Electronic Equipment (WEEE) Waste The European Union (EU) WEEE Directive (2012/19/EU) places an obligation on producers (manufacturers, distributors and/or retailers) to take-back electronic products at the end of their useful life. The WEEE Directive covers most Clear-Com products being sold into the EU as of August 13, 2005.

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Clear-com arcadia-x4-16pClear-com arcadia-x4-32pClear-com arcadia-x4-48pClear-com arcadia-x4-64pClear-com arcadia-x4-80pClear-com arcadia-x4-96p ... Show all

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