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Additional Features
BroadSoft BroadWorks Executive and Assistant Services
The IP phone supports the BroadSoft BroadWorks Executive and Assistant Services feature. The Executive and Assistant
Services feature allows for an inter-network relationship to be created between Executives and Assistants allowing calls
to the Executive's phone to be screened, filtered, and routed to an Assistant, whereby the Assistant can answer, divert the
filtered call, or push the call back to the Executive.
Note:
Contact your System Administrator for feature availability details and additional information on how to configure and
use the BroadSoft BroadWorks Executive and Assistant Services feature.
Filter Programmable Key
A "Filter" programmable key type is available allowing both Executives and Assistants the ability to easily activate and
deactivate the Executive Call Filtering feature.
Note:
Contact your System Administrator if you require assistance with regards to configuring the Filter key.
Filter Key for the Executive's Phone
The Executive's phone requires that only one Filter key be configured. The Filter key's value can either be left undefined
or, it can be defined using the following values:
•
Executive Call Filtering Activation FAC (e.g. #61)
–
Used when the Deactivation FAC is in the same format as the Activation FAC but sequentially one number above
the Activation FAC. For example, if the key value is defined as #61 (the Activation FAC), the phone will automatically
assume that the Deactivation FAC is #62 and will use that code to deactivate Executive Call Filtering.
•
Executive Call Filtering Activation FAC followed by a semi-colon and then Executive Call Filtering Deactivation FAC
(e.g. #61;*61 or #61;#71)
–
Used when the Activation and Deactivation FACs are not in the same format or when they are not sequential. For
example, if the Activation FAC is configured in the BroadSoft BroadWorks Web portal is #61 and the Deactivation FAC
is configured as *61 or #71, the key value should be defined with the two specific FACs separated by a semi-colon
(i.e. #61;*61 or #61;#71 respectively).
Notes:
• If the Deactivation FAC is not specified after the semi-colon (e.g. #61;), the phone will ignore the semi-colon and
behave as if only the Activation FAC was defined (i.e. the phone will automatically assume that the Deactivation FAC
is in the same format but sequentially one number above the Activation FAC.
• The IP phones support Executive Call Filtering Activation/Deactivation FACs that contain the prefix "#" or "*".
Irrespective of a defined or undefined key value, when the Filter key is pressed, Executive Call Filtering will be activated
and the key's corresponding LED will be lit. When the Filter key is pressed again, Executive Call Filtering will deactivate
and the key's corresponding LED will turn off.
Note:
Upon a reboot, the initial state of the Filter key LED will correspond to the Executive Call Filtering state configured on
the call manager.
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41-001376-05 REV03 – 07.2014
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