Mitel 6863 Quick Reference Manual
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Table of Contents
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Summary of Contents for Mitel 6863
- Page 1 Quick Reference guide Mitel Deskphone 6863...
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Page 2: Getting Started
Getting started We recommend using the phone's user guide. For more information on handling the phone, please visit http://edocs.mitel.com/. Prerequisites Your deskphone must be provisioned to your account, or to your organization as a free seating phone. Logging in or logging off from free seating phone Log in 1. ... -
Page 3: Basic Handling
Keys Navigator Answer with headset or speakerphone Settings Indicator Voicemail L-key On-hold Navigate (L-key) Mute Transfer (L-key) Volume Down S-key Volume up Basic handling Answering an Incoming Call Answer an incoming call 1. Lift your handset or press the Answer button. - Page 4 Calling a user You can call a user in many ways: • dial the number • press the shortcut key • press and hold a quick dial key • select the contact in your contact list • search for the contact in the directory and the call Missed Calls Missed calls are indicated by the Missed Call text on the display.
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Page 5: Transferring Calls
Dial from call log 1. Press the key. A menu is displayed. 2. Navigate with the up and down key and select Incoming calls. 3. Press Enter. A menu with incoming calls is displayed. 4. Navigate with the up and down key and select the contact to call. 5. ... -
Page 6: Holding Calls
Holding calls 1. Press On-Hold Music key to put the call on hold and play on-hold music, if that is configured. 2. Press On-Hold Music key again to resume the hold call. Conference 1. When a call is established with one party, press the Menu key and select the Conference option. - Page 7 Move call Move call If a call is ongoing on a device that belongs to you, for example a mobile phone or a desktop application, you can move the call to another device. Move call to another device 1. Press *6* # on the device where the call shall be move to, to move the call. Common pick up 1. ...
- Page 8 Move a call to a deskphone 1. In a ongoing call, press the Move here S-key. 2. The call will be moved to a deskphone. The system administrator can initiate an intercom connection on a S-key on your phone. When you press the key, a call is set up towards a predefined party and is answered automatically.