SmartPay PAX S800 Getting Started Manual

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Getting Started Guide |
The S800 and S300 PIN pad combo is a secure, robust and customer friendly approach to transactions. This two-piece counter top solution
utilises a base terminal for the merchant and a PIN pad for the customers.
What's in the box
*
S800 Terminal + Power supply,
S300 PIN pad cables & adapter
*If this is a replacement terminal you may need to use the cables from your existing terminal.
Ports to look out for on the terminal

STEP TWO: Switch on

Turning power on at the wall then hold the
button on the S800 terminal. It will go
through a start-up sequence.
on automatically before the S800. To turn it off, turn
off mains power to the units or unplug the PIN pad)
Now you're all ready to take payments Flip this card over for the Quick Reference
Guide which tells you how to perform key functions in standalone mode.
Integrated EFTPOS?
If you are integrating your terminal with your Point of Sale (POS) or
Electronic Cash Register (ECR), the idle screen will display the interface
mode (rather than the idle screen as shown on the reverse of this guide).
Please refer to our integration set up guide on our website
smartpay.co.nz/guides
Ethernet and/or Return courier
phone cable label

STEP THREE: Connect to the Paymark network

1. Your terminal arrived with a printed receipt still attached. If the receipt is short
with your business name on it, you are now all ready to go.
(The S300 will turn
2. If not, you'll need to call us before you can transact. Call our technical support
team on 0800 476 278 and we will get your ready to take payments.
Smartpay PAX S800 + S300 Combo
Complete these simple steps to get your terminal
connected, ready to take a payment.

STEP ONE: Plug in

You might find it easiest to have base unit face down on the
counter to do these steps.
1. Put the round end of the power cable into the POWER socket
on the terminal
2. Plug in the cable from your S300 into the PIN PAD port
3. If you're using a broadband or fibre internet connection, plug
your ethernet cable into the LAN/RS232B port
If you use a dial-up internet connection or dial-backup, plug
the phone cable into the LINE port
4. Tuck the cables into the recessed cable tidy guides on the bottom
of the base unit
Need help?
Get help online at: smartpay.co.nz/help
Call our Technical Helpdesk on 0800 476 278.
To download the full user guide visit smartpay.co.nz/guides
Contact your bank to enable/disable card types, electronic
offline vouchers (EOV) or contactless.
Contact Paymark to change your business name on your receipt.