For EFTPOS terminal enquiries, issues or support contact Smartpay Technical Helpdesk on 0800 476 278 or email customer.service@smartpay.co.nz TERMINAL HARDWARE Smartpay S900 EFTPOS provides a secure and robust touch screen mobile payment terminal. The S900 connects to the Internet to process transactions via a GPRS Data SIM card. S900...
3. Pull out tongue of paper so it is coming out of feeder and close the printer cover. To order paper rolls or other accessories please contact Smartpay on 0800 476 278 or visit our website smartpay.co.nz SETTING UP YOUR EFTPOS EQUIPMENT Please read the Getting Started Letter that is provided with your Smartpay EFTPOS equipment.
CONTACTLESS TRANSACTIONS Smartpay EFTPOS terminals can accept contactless payment cards and smart devices. Merchants can have contactless acceptance enabled or disabled through their Merchant bank. If contactless payment functionality is enabled, then once the transaction value is entered the Paywave/Paypass/tap-and-go card PRESENT option will be offered automatically for valid transaction types.
MANUAL (STANDALONE) EFTPOS • EFTPOS terminal is not connected to POS • The idle screen displays transaction options • To start a transaction the operator selects transaction type required and types in amount IDLE SCREEN S800 (1 PIECE) S800 PAGE 2 dd/mm/yy time dd/mm/yy...
Customer follows screen prompts to select account and enter PIN 8. EFTPOS terminal displays ACCEPTED or DECLINED result 9. EFTPOS receipt will be offered (depending on receipt print/prompt settings) 10. EFTPOS terminal returns to idle screen ready for next transaction Smartpay User Guide Pax S900 Mobile...
MOTO PURCHASE Manual EFTPOS processing or MOTO functionality can be enabled for merchants who process telephone or mail order sales. MOTO should only be used in situations where cardholder authorisation is given for the transaction and the physical card is not present to be used at the terminal. Operator selects 1.PURCHASE and types in PURCHASE amount 2.
REPRINT LAST RECEIPT Press MENU → 2 → 5 OFFLINE TRANSACTIONS Press MENU → 2 → 6 Note: Terminal will automatically send stored offline transactions when the terminal regains connection to the Paymark network. Smartpay User Guide Pax S900 Mobile...
4. POWER OPTIONS 5. CSE CONFIGURATION UPDATE Smartpay offers a range of value-add services like Smartcharge automatic surcharging, Tipping on terminal and Multi merchant. Contact our sales team or THD to discuss activating/deactivating these services on your EFTPOS terminal. From time to time Smartpay THD may need to perform a CONFIG/SETUP CONFIG UPDATE on the terminal to apply functionality changes.
We use this from time to time to ensure our customers have the most up-to-date, secure and bug free software on their units. Please contact Smartpay THD for assistance before you attempt to use this menu. • Press CANCEL → FUNCTION (or MENU) to exit idle screen and access APP MANAGER MENU •...
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