SmartPay PAX S300 Getting Started Manual

Smartpay PAX S800 + S300 Combo
The S800 and S300 PIN pad combo is a secure, robust and customer friendly approach to transactions. This two-piece counter top
solution utilises a base terminal for the merchant and a PIN pad for your customers.
What's in the box
*
S800 Terminal +
Power supply
S300 PIN pad
*If this is a replacement terminal you may need to use the cables from your existing terminal.
Ports to look out for on the terminal

STEP TWO: Switch on

1. Plug in the power supply to the electrical
power socket.
2. Turn on the power at the wall, then push and
briefly hold the button on the terminal. The
terminal will go through a start-up sequence.
Now you're all ready to take payments Flip this card over for the Quick Reference
Guide which tells you how to perform key functions in standalone mode.
Integrated EFTPOS?
If you are integrating your terminal with your Point of Sale (POS) or
Electronic Cash Register (ECR), the idle screen will display the interface
mode (rather than the idle screen as shown on the reverse of this guide).
You should now follow the steps on your integration setup
guide included in the box.
To download the full user guide visit smartpay.co.nz/guides
This contains instructions on care for your terminal, loading
paper and full functionality details.
Ethernet and/or Return courier
phone cable label

STEP THREE: Connect to the Paymark network

1. Your terminal arrived with a printed receipt still attached. If the receipt is short
with your business name on it, you are now all ready to go.
2. If not, you'll need to call us before you can transact. Call our technical support
team on 0800 476 278 and we will get your ready to take payments.
| Getting Started Guide
Complete these simple steps to get your terminal
connected, ready to take a payment.

STEP ONE: Plug in

You might find it easiest to have base unit face down on the
counter to do these steps.
1. Put the round end of the power cable into the POWER socket
on the terminal
2. Plug in the cable from your S300 into the PIN PAD port
3. If you're using a broadband or fibre internet connection, plug
your ethernet cable into the LAN/RS232B port
If you use a dial-up internet connection or dial-backup, plug
the phone cable into the LINE port
4. Tuck the cables into the recessed cable tidy guides on the bottom
of the base unit
Need help?
Get help online at: smartpay.co.nz/help
Call our Technical Helpdesk on 0800 476 278.
Contact your bank to enable/disable card types, electronic
offline vouchers (EOV) or contactless.
Contact Paymark to change your business name on your receipt.