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Summary of Contents for SmartPay D210E
- Page 1 User Guide...
- Page 2 Contact Us As your EFTPOS hardware provider Smartpay can be contacted for the following services on: 1800 4 EFTPOS (1800 433 876) • Sales • Technical Helpdesk (24hrs/7 Days) • Customer Service/Other As your merchant facility acquirer Bendigo Bank can be contacted for the following services on:...
- Page 3 About Smartpay Smartpay are payment innovation specialists bringing merchants the latest in EFTPOS technology to enhance their business. Smartpay offers a range of feature rich terminals and value added solutions. These solutions allow merchants to increase their revenue and attract more customers.
- Page 4 Getting Started • Switch the D210e power on/off by pressing & holding the cancel/power button (X CANCEL) for 3 seconds. Check that is has full battery power by looking at the battery icon in the top right corner of the display screen.
- Page 5 General Usage Tips • Handle with care so you do not damage electric wires and power adapter. If electric wire, plugs or power adapter are damaged, please do not use the terminal and contact the technical helpdesk. • Do not leave the terminal for extended periods in direct sunlight, humid, hot, or dusty environments. •...
- Page 6 If the D210e is to use Wi-Fi then it will need to be setup to use your wireless modem/router, mobile phone (Wi-Fi personal hotspot) or a mobile Wi-Fi hotspot device. Wi-Fi signal strength is shown by the To setup Wi-Fi you will need to make sure your internet connection is activated, you have data, and (if using) your modem/router that it does not have any special configuration settings, network traffic restrictions or filters.
- Page 7 Connecting using Wi-Fi continued If the terminal had not been previously connected to your WiFi or if you had changed your WiFi network since the last time the terminal logged on, the terminal will display: WiFi NETWORKING Manually Enter WiFi Details Select by pressing the F1 key.
- Page 8 Basic Transactions PURCHASE CLEAR ENTER Enter the purchase amount. Press key to change or key to continue. • Terminal screen will show transaction amount and prompt customer to present their card. If blue indicator flashes then the contactless option is ready and available. Customer presents card (for contactless / inserts, for chip / swipes, for magnetic strip).
- Page 9 Basic Transactions REFUNDS TRANS To start REFUND transaction from idle screen. Press (Up key) • REFUND Press to select CLEAR ENTER Enter the refund amount. Press key to change or key to continue. ENTER Merchant will need to enter Refund Password. Press Offer terminal for customer to present their card.
- Page 10 Administrative Functions AUTOMATIC SETTLEMENT A nominated settlement time is stored in the terminal. Each day at this time the terminal will connect to the network and process a settlement automatically. A detailed receipt is printed for the merchant record. A failed settlement will print a failed settlement receipt. After each batch settlement, all following transactions belong to the next business day and will be settled with the next batch.
- Page 11 Accessories Available Charging/Comms Terminal Counter Stand Hanging Cradle Base (B210) To order accessories call Smartpay on 1800 433 876...
- Page 12 For more information: www.smartpay.com.au 1800 4 EFTPOS (1800 433 876) SP151769443-0517...
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