SmartPay PAX S800 Quick Reference Manual

Thank you for choosing Smartpay
The S800 is a secure and compact one-piece countertop terminal. It requires mains power and connects to the network via a phone line or
broadband connection. If you want a separate PIN pad for your customers you can add this on (S300).
What's in the box
*
Terminal base
Power supply
unit
*If this is a replacement terminal you may need to use the cables from your existing terminal.
Ports on the bottom of the terminal

STEP TWO: Switch on

1. Plug in the power supply to the electrical
power socket.
2. Turn on the power at the wall, then push and
briefly hold the button on the terminal. The
terminal will go through a start up sequence.
Now you're all ready to take payments Flip this card over for the Quick Reference
Guide which tells you how to perform key functions in standalone mode.
Integrated EFTPOS?
If you are integrating your terminal with your Point of Sale (POS) or
Electronic Cash Register (ECR), the idle screen will display the interface
mode (rather than the idle screen as shown on the reverse of this guide).
Please refer to the Integration Set Up Guide included with your
terminal.
To download the full user guide visit smartpay.co.nz/guides
This contains instructions on care for your terminal, loading
paper and full functionality details.
Getting Started Guide |
Ethernet and/or Return courier
phone cable label

STEP THREE: Connect to the Paymark network

Your terminal arrived with a printed receipt still attached:
1. If the receipt is a short receipt with your business name on it, you are now all ready to go.
2. If not, you'll need to call us before you can connect. Call Smartpay Technical
Support Team on 0800 476 278. We will release the security key and perform
your initial logon.
Smartpay PAX S800
Complete these simple steps to get your terminal
connected, ready to take a payment.

STEP ONE: Plug in

You might find it easiest to have base unit face down on the counter
to do these steps
1. Put the round end of the power cable into the POWER socket
on the terminal.
2. If you're using a broadband or fibre internet connection, plug
your ethernet cable into the LAN/ port
If you use a dial-up internet connection or dial-backup, plug
the phone cable into the LINE port
3. Tuck the cables into the recessed cable tidy guides on the
bottom of the base unit
4. If you're using a separate PIN pad (S300), plug this into the
PIN pad port.
Need help?
Get help online at: smartpay.co.nz/help
View the full user guide for your terminal at:
smartpay.co.nz/guides
Call our Technical Helpdesk on 0800 476 278.
Contact your bank to enable/disable card types, electronic
vouchers (offline mode) or contactless.
Contact Paymark to change your business name on your receipt
(PTS 2016)