Troubleshooting - MGE UPS Systems Ellipse 600 Installation And User Manual

Troubleshooting

(For further information, visit the mgeups.com site or contact after-sales support.)
Problem
1 The battery backup outlets 9
are not supplied with power.
2
The connected devices are not
supplied when AC power fails.
3 AC power is available, but the
UPS operates on battery power.
4 The filtered outlets 8 are not
supplied.
5 Green button 13 flashes
frequently and audio alarm
beeps.
6
Red LED 12 is on and the
audio alarm beeps every 30
seconds.
7 Red LED 11 is on and the
audio alarm beeps every 30
seconds.
8 Green LED 10 is off and the
filtered outlets 8 are supplied.
9 The telephone line is disturbed
or modem access is not possible.
10 Red LED 11 flashes.
Advanced customizing of your UPS:
Sensitivity to variations of the AC power supply
Only to be used if frequent switching to the UPS battery
due to large variations in the AC supply voltage.
Accessing the programming mode: with the device
switched off, press button 13 for 6 s and release it once
LEDs 11 12 13 have come on.
Display of the 3 possible voltage ranges according to the
status of LEDs 11 and 12 :
Normal mode Low range
(factory mode:
configuration): AC supply
AC supply between 161V
between 184V and 264V
and 264V
12 12
11 11
13 13
Change from one mode to another by
successively pressing button 13 .
Memorizing the mode: 10 s after the last press of the
button.
Diagnostic
Button 13 is not lighted on.
The devices are not connected to
the battery backup outlets 9 .
Circuit breaker 14 , located under
the UPS, has been tripped by an
overload on the UPS output.
The wall outlet is not supplied.
Circuit breaker 14 , located under
the UPS, has been tripped by an
overload on the UPS output.
The UPS frequently operates on
battery power because the AC power
source is of poor quality.
The UPS battery backup outlets 9
are overloaded.
A fault has occurred on the UPS.
The battery backup outlets 9 are no
longer supplied.
Surge protection is no longer
provided.
Surge protection on the telephone
line is no longer provided.
The battery has reached the end of
its service life.
Audio alarm
Possibility of deactivating the audio alarm when the UPS
is operating on the battery.
Accessing the programming mode: with the device
switched off, press button 13 for 11 s and release it once
the audio alarm sounds.
Display of the 2 possible audio alarm modes:
Low and high Normal mode (factory
range mode: configuration):
AC supply the UPS emits a beep every
between 161V 10 s when operating on its
and 284V battery.
12
11
13
Memorizing the mode: 5 s after the last press of the
button.
Solution
Press button 13 and check that it
turns green.
Connect the devices to the battery
backup outlets 9 .
Disconnect excess equipment and
reset the circuit breaker 14 by
pressing the corresponding button.
Supply power to the wall outlet.
Disconnect excess equipment and
reset the circuit breaker 14 by
pressing the corresponding button.
Have the electrical installation
checked by a professional or use
another wall outlet.
Disconnect excess equipment
connected to the battery backup
outlets 9 .
Call after-sales support.
Call after-sales support.
Disconnect the telephone line from
the wall outlet.
Call after-sales support.
Have the battery replaced.
Normal mode
activated:
programming by
continuous beep.
Change from one mode to another by
successively pressing button 13 .
Silent mode:
the UPS emits a single
beep when switching to
battery operation and then
remains silent.
Silent mode
activated:
programming by
a beep every
second.
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