Warranty Information; Returning Warranty Cards; Warranty; Returning Warranty Parts - American Dryer Corp. ES20 Installation & Operator's Manual

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Warranty Information _________________

Returning Warranty Cards

Before any dryer leaves the factory test area, a warranty card
is placed on the inside of the main door glass. These
warranty cards are intended to serve the customer where
we record the individual installation date and warranty
information to better serve you should you file a warranty
claim.
If a warranty card did not come with your dryer, contact the
Warranty Department or the Service Department at +1 (508)
678-9000.
IMPORTANT: A separate warranty card must be
completed and returned for each individual dryer.
NOTE: Be sure to include the installation date when
returning the warranty card(s).

Warranty

For a copy of the commercial warranty covering your particular
dryer(s), contact the reseller from whom you purchased the
equipment and request a dryer warranty form. If the reseller
cannot be contacted or is unknown, warranty information
can be obtained from the factory by contacting the Warranty
Department at +1 (508) 678-9000.
NOTE: Whenever contacting the factory for warranty
information, be sure to have the dryer's model number
and serial number available so that your inquiry can be
handled in an expeditious manner.

Returning Warranty Parts

All dryer or parts warranty claims or inquiries should be
addressed to the Warranty Parts Department. To expedite
processing, the following procedures must be followed:
No parts are to be returned without prior written authorization
(R.M.A.) from the factory.
NOTE: An R.M.A. is valid for only 30 days from date of
issue.
The R.M.A. issued by the factory, as well as any other
correspondence pertaining to the returned part(s), must be
included inside the package with the failed merchandise.
Each part must be tagged with the following information:
Model number and serial number of the dryer from which
part was removed.
Nature of failure (be specific).
Date of dryer installation.
Date of part failure.
Specify whether the part(s) being returned is for a credit,
replacement, or a refund.
NOTE: If a part is marked for a credit or a refund, the
invoice number covering the purchase of the replacement
part must be provided.
Warranty tags (Part No. 450064) are available at "no
charge" from ADC upon request.
The company returning the part(s) must clearly note the
complete company name and address on the outside of
the package.
112176 - 5
All returns must be properly packaged to ensure that they
are not damaged in transit. Damage claims are the
responsibility of the shipper.
IMPORTANT: No replacements, credits, or refunds will be
issued for merchandise damaged in transit.
All returns should be shipped to the factory in such a manner
that they are insured and a proof of delivery can be obtained
by the sender.
Shipping charges are not the responsibility of ADC. All
returns should be "prepaid" to the factory. Any "C.O.D." or
"COLLECT" returns will not be accepted.
IMPORTANT: No replacements, credits, or refunds will be
issued if the claim cannot be processed due to insufficient
information. The party filing the claim will be notified in
writing, either by "FAX" or "CERTIFIED MAIL – Return
Receipt Requested," as to the information necessary to
process claim. If a reply is not received by the Warranty
Department within 30 days from the FAX/letter date, then
no replacements, credits, or refunds will be issued, and
the merchandise will be discarded.

Routine Maintenance _________________

Cleaning
A program and/or schedule should be established for
periodic inspection, cleaning, and removal of lint from various
areas of the dryer, as well as throughout the ductwork
system. The frequency of cleaning can best be determined
from experience at each location. Maximum operating
efficiency is dependent upon proper airflow.
accumulation of lint can restrict this airflow. If the guidelines
in this section are met, the dryer will provide many years of
efficient, trouble free, and most importantly, safe operation.
Lint from most fabrics is highly combustible. The
accumulation of lint can create a potential fire hazard.
Keep dryer area clear and free from combustible
materials, gasoline, and other flammable vapors and
liquids.
NOTE: Suggested time intervals shown are for average
usage, which is considered 6 to 8 operational (running)
hours per day.
IMPORTANT: Dryer produces combustible lint and must
be exhausted to the outdoors. Every 6 months, inspect
the exhaust ducting and remove any lint buildup.
Suggested Cleaning Schedule
Every Third or Fourth Load
Clean the lint screen every third or fourth load. A clogged lint
screen will cause poor dryer performance. The lint door/
drawer is located just below the loading door of the dryer.
Open the lint door/drawer, brush the lint off the lint screen,
and remove the lint. Inspect lint screen and replace if torn.
NOTE: To remove the lint drawer from the dryer, pull
drawer out approximately halfway. Press the lint door/
drawer stop downward and pull the drawer out.
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