Sony WF-1000XM5 Help Manual page 24

You can change the function assigned to the touch sensors on the left and right headset units using the "Sony | Headphones
Connect" app. For example, you can change the music playback function which is assigned to the touch sensor on the right
headset unit at the time of purchase to the touch sensor on the left headset unit.
You can also choose not to assign any functions.
Note
You cannot operate the touch sensors when not wearing the headset. If you disable the wearing detection automatic power off
function with the "Sony | Headphones Connect" app, the touch sensors can be operated even when the headset is not worn.
When you make initial settings for Google Assistant on your smartphone, the function assignments to the touch sensors may
change automatically.
Check the function assignments to the touch sensors with the "Sony | Headphones Connect" app.
When you make initial settings for Amazon Alexa on your smartphone, the function assignments to the touch sensors may
change automatically.
Check the function assignments to the touch sensors with the "Sony | Headphones Connect" app.
Related Topic
What you can do with the "Sony | Headphones Connect" app
Controlling the audio device (Bluetooth connection)
Functions for a phone call
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