Sony WF-1000X Help Manual
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Sony WF-1000X Help Manual

Wireless noise canceling stereo headset
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Help Guide
Wireless Noise Canceling Stereo Headset
WF-1000X
Use this manual if you encounter any problems, or have any questions.
Getting started
What you can do with the BLUETOOTH function
About voice guidance
Supplied accessories
Checking the package contents
Replacing the earbuds
Replacing the fitting supporters
Parts and controls
Location and function of parts
About the indicator
Power/Charging
Charging the headset
Available operating time
1

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Summary of Contents for Sony WF-1000X

  • Page 1 Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Use this manual if you encounter any problems, or have any questions. Getting started What you can do with the BLUETOOTH function About voice guidance Supplied accessories Checking the package contents Replacing the earbuds...
  • Page 2 Checking the remaining battery charge System requirements for battery charge using USB Turning on the headset Turning off the headset Making connections How to make a wireless connection to BLUETOOTH devices One-touch connection (NFC) compatible Android devices One-touch connection (NFC) with a smartphone (Android 4.1 or later) Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Android devices not compatible with one-touch connection (NFC)
  • Page 3 Using the voice assist function (Google App) Using the voice assist function (Siri) Using the apps What you can do with "Sony | Headphones Connect" app Installing "Sony | Headphones Connect" app What you can do with "Sony | Music Center" app Installing "Sony | Music Center"...
  • Page 4 The BLUETOOTH wireless communication range is short, or the sound skips. The headset does not operate properly. No voice from callers Low voice from callers Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 5: What You Can Do With The Bluetooth Function

    You can receive audio signals from a smartphone or music player to enjoy music wirelessly. Talking on the phone You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 6: About Voice Guidance

    When the software version of your headset is 2.0.0 or later When Google Assistant is not available on the smartphone connected to the headset even if you press the Google Assistant button on the headset: "Google Assistant is not connected" 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 7: Checking The Package Contents

    Triple-comfort earbuds (S/M/L 2 each) Fitting supporters (M/L 2 each) Size M fitting supporters come attached to the headset. Reference Guide (1) Operating Instructions (1) Other documents (1 set) (*) May not be supplied in some countries or regions. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 8: Replacing The Earbuds

    A: S size (orange) B: M size (green) C: L size (light blue) Remove the earbuds. Do not pinch the end of the earbud when removing it. Attach the earbuds. Do not attach the earbuds loose or skewed. 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 9 If you feel they do not fit to your ears, change them to another size to fit your ears. Remove the earbuds, then remove the fitting supporters. Do not pull the end of the fitting supporter when removing it. Attach the fitting supporters. A: Align the notch with the tongue 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 10: Location And Function Of Parts

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Location and function of parts Headset L mark Microphone Picks up the sound of your voice (when talking on the phone) and noise (when using the noise canceling function). Use the microphone of the left unit when talking on the phone.
  • Page 11 Lights up in red during charging the case. Micro-USB port Charges both the headset and the charging case by connecting a computer to this port with the supplied micro-USB cable. N-mark Related Topic About the indicator Checking the remaining battery charge 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 12: About The Indicator

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X About the indicator You can check various statuses of the headset by the indicators. : Turns on in blue/ : Turns on in red/-: Turns off Turning on (flashes two times) Turning off...
  • Page 13 Initialization completed For details, refer to “Initializing the headset to restore factory settings.” Hint When the remaining battery charge becomes low, the indicator turns from blue to red, except for pairing mode. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 14: Charging The Headset

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Charging the headset The headset contains a lithium ion rechargeable battery. Charge the headset using the supplied micro-USB cable. Connect the supplied micro-USB cable to the charging case, and then connect the other end to a booted computer.

  • Page 15: About Charging

    In this case, do not disconnect the micro-USB cable from the headset: wait a few minutes until the indicator (red) lights up. If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement of the rechargeable battery.

  • Page 16: Available Operating Time

    Max. 8 hours Max. 35 hours Hint By using the “Sony | Headphones Connect” app, you can check which codec is used for a connection. Note Usage hours may be different depending on the settings and conditions of use. Related Topic Supported codecs What you can do with "Sony | Headphones Connect"...

  • Page 18: Checking The Remaining Battery Charge

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery. The indicator (red) flashes when the connection between the left unit and the right unit is established.
  • Page 19 D: 50% to 20% E: 20% or lower (needs to charge) Hint You can also check the remaining battery charge with the “Sony | Headphones Connect” app. Android smartphones and iPhone/iPod touch support this app. Related Topic What you can do with "Sony | Headphones Connect" app...

  • Page 20: System Requirements For Battery Charge Using Usb

    Windows® 7 Home Basic / Home Premium / Professional / Ultimate When using Mac Mac OS X (version 10.9 or later) Note Sony does not guarantee proper operation in all system environments. When using Windows 8.1 update using Windows Update. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 21: Turning On The Headset

    The noise canceling function turns on automatically and the connection between the left unit and the right unit is established automatically. The headset goes into pairing mode when turning on the headset for the first time after purchase. Related Topic Turning off the headset 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 22: Turning Off The Headset

    Google Assistant button, the headset cannot be turned off by using the button. Set the headset into the charging case to turn it off. Related Topic Turning on the headset 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 24: How To Make A Wireless Connection To Bluetooth Devices

    If the device supports one-touch connection (NFC), you can just touch to perform device registration (pairing) and establish a BLUETOOTH connection. Connecting the headset to a registered (paired) device When the device is registered, it is not necessary to register it again. Connect to it with an appropriate method. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 25: One-Touch Connection (Nfc) With A Smartphone (Android 4.1 Or Later)

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X One-touch connection (NFC) with a smartphone (Android 4.1 or later) By touching the headset with a smartphone, the headset pairs and makes a BLUETOOTH connection. Compatible smartphones NFC-compatible smartphones installed with Android™ 4.1 or later NFC (Near Field Communication) is a technology enabling short-range wireless communication between various devices, such as smartphones and IC tags.
  • Page 26 (blue) flashes. Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Listening to music from a device via BLUETOOTH connection 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 27: Disconnecting The Smartphone By One Touch (Nfc)

    If the button on the left unit is set as the Google Assistant button, the headset cannot be turned off by using the button. Set the headset into the charging case to turn it off. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 28: Switching The Device By One Touch (Nfc)

    When the headset is connected with an NFC-compatible smartphone, if you touch the smartphone on another NFC- compatible BLUETOOTH headset or BLUETOOTH speaker, the smartphone disconnects from the headset, and connects to the BLUETOOTH device it touched. Note Unlock the screen of the smartphone if it is locked. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 29: Pairing And Connecting With An Android Smartphone

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Pairing and connecting with an Android smartphone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
  • Page 30 Touch [ ] next to [Bluetooth] to turn on the BLUETOOTH function. Touch [WF-1000X]. If passkey (*) input is required on the display of the smartphone, input “0000.” The headset and the smartphone are paired with each other and connected. You hear voice guidance...
  • Page 31 If they are not connected, see “Connecting to a paired Android smartphone.” If [WF-1000X] does not appear on the display, try again from step 3. A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Remove the right unit from the charging case to turn on the unit.

  • Page 32: Connecting To A Paired Android Smartphone

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Connecting to a paired Android smartphone Unlock the screen of the Android smartphone if it is locked. Turn on the headset. Press and hold the buttons both on the right and left units for about 2 seconds.
  • Page 33 Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an Android smartphone Listening to music from a device via BLUETOOTH connection 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 34 Follow the on screen instructions to complete the pairing and connection. Hint Check or update the software version of the headset with the "Sony | Headphones Connect" app. Related Topic What you can do with "Sony | Headphones Connect" app...

  • Page 35: Pairing And Connecting With An Iphone

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Pairing and connecting with an iPhone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
  • Page 36 ] to change it to [ ] (turn on the BLUETOOTH function). Touch [WF-1000X]. If passkey (*) input is required on the display of the iPhone, input “0000.” The headset and the iPhone are paired with each other and connected. You hear voice guidance “BLUETOOTH...
  • Page 37 If they are not connected, see “Connecting to a paired iPhone.” If [WF-1000X] does not appear on the display, try again from step 3. A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Remove the right unit from the charging case to turn on the unit.

  • Page 38: Connecting To A Paired Iphone

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Connecting to a paired iPhone Unlock the screen of the iPhone if it is locked. Turn on the headset. Press and hold the buttons both on the right and left units for about 2 seconds.The headset will turn on...
  • Page 39 If you cannot connect your iPhone to the headset, deactivate pairing on your iPhone and perform pairing again. For details, refer to the operating instructions supplied with your iPhone. Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an iPhone Listening to music from a device via BLUETOOTH connection 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 40: Disconnecting Bluetooth Connection (After Use)

    You hear voice guidance “Power off”. Hint When you finish playing music, the BLUETOOTH connection may terminate automatically, depending on the BLUETOOTH device. Related Topic Disconnecting the smartphone by one touch (NFC) Turning off the headset 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 41 Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Listening to music from a device via BLUETOOTH connection You can enjoy listening to music and basic remote control operation of a BLUETOOTH device via a BLUETOOTH connection. The BLUETOOTH device is required to support the following BLUETOOTH profiles.
  • Page 42 BLUETOOTH device. Note For volume, control with the connected device. If you cannot control the volume with the connected device, install the “Sony | Music Center” app in your smartphone to control the volume with the app. If the communication condition is poor, the BLUETOOTH device may react incorrectly to the operation on the headset.

  • Page 43: Controlling The Audio Device (Bluetooth Connection)

    Press twice and release, and then press and hold to fast-reverse ( Note For volume, control with the connected device. If you cannot control the volume with the connected device, install the “Sony | Music Center” app in your smartphone to control the volume with the app.
  • Page 44 You hear voice guidance “Power off”. Hint When you finish playing music, the BLUETOOTH connection may terminate automatically, depending on the BLUETOOTH device. Related Topic Disconnecting the smartphone by one touch (NFC) Turning off the headset 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 45 Do not cover the microphones of the headset with your hands. The noise canceling function or the Ambient Sound Mode may not work properly, or a beeping sound (howling) may occur. In these cases, take your hands off of the microphones of the headset. A: Microphones Related Topic Using the noise canceling function 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 46: Using The Noise Canceling Function

    The Ambient Sound Mode: ON The noise canceling function/The Ambient Sound Mode: OFF The noise canceling function: ON Hint You can also turn on/off the noise canceling function with the “Sony | Headphones Connect” app. Note If the button on the left unit is set as the Google Assistant button, the headset cannot do the followings by using the button.
  • Page 47 What is noise canceling? Listening to ambient sound during music playback (Ambient Sound Mode) What you can do with "Sony | Headphones Connect" app 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 48: Listening To Ambient Sound During Music Playback (Ambient Sound Mode)

    If the headset is not worn properly, the Ambient Sound Mode may not work correctly. Wear the headset properly. The setting of the Ambient Sound Mode changed with the “Sony | Headphones Connect” app is recorded in the headset. You can enjoy music with the recorded setting of the Ambient Sound Mode even when you connect the headset to other devices which do not have the “Sony | Headphones Connect”...
  • Page 49 Using the noise canceling function What you can do with "Sony | Headphones Connect" app 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 50 Wireless Noise Canceling Stereo Headset WF-1000X About the sound quality mode The sound quality mode has the following two modes. You can switch or check the sound quality mode with the “Sony | Headphones Connect” app. Priority on sound quality: prioritizes the sound quality.

  • Page 51: Supported Codecs

    SBC. Refer to the operating instructions supplied with the device regarding setting the codec. Related Topic About the sound quality mode 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 52: Receiving A Call

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile), via a BLUETOOTH connection.
  • Page 53 Related Topic How to make a wireless connection to BLUETOOTH devices Making a call Functions for a phone call What you can do with "Sony | Headphones Connect" app 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 54: Making A Call

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile), via a BLUETOOTH connection.
  • Page 55 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 56: Functions For A Phone Call

    Press the button on the right or left unit once to answer a call. During call Press the button on the left or right unit once to finish a call. (*) Some devices may not support this function. Related Topic Receiving a call Making a call 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 57 You hear voice guidance “Power off”. Hint When you finish playing music, the BLUETOOTH connection may terminate automatically, depending on the BLUETOOTH device. Related Topic Disconnecting the smartphone by one touch (NFC) Turning off the headset 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 58 WF-1000X Using the voice assist function (Google Assistant) Google Assistant is available when the software version of your headset is 2.0.0 or later, and the version of the "Sony | Headphones Connect" app installed on the smartphone is the latest.
  • Page 59 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 60 Google Assistant button, the voice assist function (Google App) is not available. The Google App cannot be activated when you say “OK Google” through the headset’s microphone even when the Android smartphone’s [OK Google] setting is on. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 61: Using The Voice Assist Function (Siri)

    * After activating Siri, when a certain time has passed without requests, a beep will sound and Siri will be deactivated. Note Siri cannot be activated when you say “Hey Siri” through the headset’s microphone even when the iPhone’s [Allow “Hey Siri”] setting is on. 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 62 For details of the “Sony | Headphones Connect” app, refer to the following URL. http://rd1.sony.net/help/mdr/hpc/h_zz/ Hint The operation of the “Sony | Headphones Connect” app depends on audio devices. The app specifications and screen design may be changed without prior notice. Related Topic Installing "Sony | Headphones Connect"...
  • Page 63 WF-1000X Installing "Sony | Headphones Connect" app Download the “Sony | Headphones Connect” app from Google Play store or App Store, and install the app to your smartphone. For details of the “Sony | Headphones Connect” app, refer to the following URL.
  • Page 64 For details of the “Sony | Music Center” app, refer to the following URL. http://info.vssupport.sony.net/help/ Hint The operation of the “Sony | Music Center” app depends on audio devices. The app specifications and screen design may be changed without prior notice. Related Topic Installing "Sony | Music Center"...
  • Page 65 WF-1000X Installing "Sony | Music Center" app Download the “Sony | Music Center” app from Google Play store or App Store, and install the app to your smartphone. For details of the “Sony | Music Center” app, refer to the following URL.
  • Page 66 Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Precautions On BLUETOOTH communications BLUETOOTH wireless technology operates within a range of about 10 m (30 feet). Maximum communication range may vary depending on obstacles (human body, metal, wall, etc.) or electromagnetic environment.
  • Page 67 If you experience discomfort after using the BLUETOOTH device, stop using the BLUETOOTH device immediately. Should any problem persist, consult your nearest Sony dealer. Install the earbuds firmly. If an earbud accidentally detaches and is left in your ear, it may cause injury.
  • Page 68 The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.

  • Page 69: Customer Support Websites

    Please access the following support website to get the support information about your headset: For customers in the U.S.A: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in Latin America: http://esupport.sony.com/LA/ For customers in European countries: www.sony.eu/support For customers in China: https://service.sony.com.cn/ For customers in other countries/regions: http://www.sony-asia.com/ 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 70: What Can I Do To Solve A Problem

    This operation resets the headset to the factory settings and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic Charging the headset...

  • Page 71: The Headset Is Not Turned On

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X The headset is not turned on. Charge the battery of the headset. Related Topic Charging the headset Checking the remaining battery charge 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 72: Charging Cannot Be Done

    Check that the micro-USB cable is connected to the charging case and the computer firmly. Check that the computer is turned on. Check that the computer is not in standby, sleep or hibernation mode. When using Windows 8.1, update using Windows Update. Related Topic Charging the headset 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 73: Charging Time Is Too Long

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Charging time is too long. Check that charging case and the computer are directly connected, not via a USB hub. Related Topic Charging the headset 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 74 A problem may have occurred with the connected USB port of the computer. Connect to another USB port if it is available. Try the USB connection procedure again in cases other than those stated above. Check that you are using the micro-USB cable supplied. 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 75 The remaining battery charge is shown only on the screen of an iPhone or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile). Make sure that the iPhone or iPod touch is connected with HFP (Hands-free Profile). Otherwise, the remaining battery charge will not be displayed correctly. Related Topic Checking the remaining battery charge 4-724-045-11(4) Copyright 2017 Sony Corporation...
  • Page 76 Check that the connected device is playing back. Pair the headset and the BLUETOOTH device again. Related Topic How to make a wireless connection to BLUETOOTH devices Listening to music from a device via BLUETOOTH connection 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 77: Low Sound Level

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Low sound level Turn up the volume of the connected device. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 78: Low Sound Quality

    If you have previously connected the headset to this BLUETOOTH device, only an HFP/HSP BLUETOOTH connection may be made when the headset is turned on. If this happens, use the BLUETOOTH device and make an A2DP BLUETOOTH connection. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 79: Sound Skips Frequently During Playback

    Install this headset and the BLUETOOTH device as near to each other as possible. In case that you enjoy music with your smartphone, the situation may be improved by shutting down unnecessary apps or restarting your smartphone. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 80: The Noise Canceling Effect Is Not Sufficient

    The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air- conditioning, and is not as effective for higher frequencies, such as human voices. Related Topic What is noise canceling? Using the noise canceling function 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 81: Pairing Cannot Be Done

    Related Topic About the indicator How to make a wireless connection to BLUETOOTH devices Initializing the headset to restore factory settings 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 82: Unable To Connect The Headset To A Bluetooth Device With One-Touch Connection (Nfc)

    You cannot make a one-touch connection (NFC) while charging the battery because the headset cannot be turned on. Finish charging first, and then make the one-touch connection (NFC). Related Topic One-touch connection (NFC) with a smartphone (Android 4.1 or later) 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 83: Unable To Make A Bluetooth Connection

    In case that the pairing information for the headset has been deleted on the connected device, pair the headset with the device again. Related Topic About the indicator How to make a wireless connection to BLUETOOTH devices 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 84: Distorted Sound

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Distorted sound Keep the headset away from a microwave oven, Wi-Fi device, etc. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 85: The Bluetooth Wireless Communication Range Is Short, Or The Sound Skips

    Install this headset and the BLUETOOTH device as near to each other as possible. In case that you enjoy music with your smartphone, the situation may be improved by shutting down unnecessary apps or restarting your smartphone. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 86: The Headset Does Not Operate Properly

    Reset the headset. Pairing information is not deleted by this operation. If you cannot use the headset even after resetting it, initialize the headset. Related Topic Resetting the headset Initializing the headset to restore factory settings 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 87: No Voice From Callers

    If you are listening to music using the headset, stop playback, press the button on the left or right unit and talk. Related Topic How to make a wireless connection to BLUETOOTH devices Receiving a call Making a call 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 88: Low Voice From Callers

    Help Guide Wireless Noise Canceling Stereo Headset WF-1000X Low voice from callers Turn up the volume of the connected device. 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 89: Resetting The Headset

    Pairing information and other settings are not deleted by this operation. If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings. Related Topic Initializing the headset to restore factory settings 4-724-045-11(4) Copyright 2017 Sony Corporation...

  • Page 90: Initializing The Headset To Restore Factory Settings

    All pairing information is deleted. In this case, delete the pairing information for the headset on the device which has been connected, then pair the headset with the device again. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. 4-724-045-11(4) Copyright 2017 Sony Corporation...

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