Warranty; Contacting Customer Service - Cochlear Baha 5 SuperPower User Manual

Welcome
Congratulations on your choice of the Cochlear™ Baha® 5 SuperPower Sound Processor.
You are now ready to use Cochlear's highly advanced bone conduction sound processor,
featuring sophisticated signal processing and wireless technology.
This manual is full of tips and advice on how to best use and care for your Baha sound
processor. By reading this manual and then keeping it handy for future reference, you
will ensure that you get the most benefit out of your Baha sound processor.
Key to device
See figure
1. Sound Processing unit
2. Actuator unit
3. Cable
4. Microphones
5. Battery
6. Ear hook
7. Plastic snap connector
8. Buttons
9. Visual indicator
Note on figures: The figures included on the
cover correspond to information specific to this
model of sound processor. Please reference the
appropriate figure when reading. The images
shown are not to scale.
Introduction
To ensure optimal performance, your hearing
care professional will fit the processor to suit
your needs. Be sure to discuss any questions
or concerns that you may have regarding your
hearing or use of this system with your hearing
care professional.

Warranty

The warranty does not cover defects or
damage arising from, associated with, or
related to the use of this product with any
non-Cochlear processing unit and/or any
non-Cochlear implant. See the "Cochlear
1
Baha Global Limited Warranty card" and
the "Addendum to Warranty Card" for
more details.

Contacting Customer Service

We strive to provide you with the best possible
products and services. Your views and experiences
with our products and services are important to
us. If you have any comments you would like to
share, please contact us.
Customer Service – Cochlear Americas
10350 Park Meadows Drive, Lone Tree,
CO 80124, USA
Toll free (North America) 1 800 523 5798
Tel: +1 303 790 9010, Fax: +1 303 792 9025
E-mail: customer@cochlear.com
Customer Service – Cochlear Europe
6 Dashwood Lang Road, Bourne Business Park,
Addlestone, Surrey KT15 2HJ, United Kingdom
Tel: +44 1932 26 3400, Fax: +44 1932 26 3426
E-mail: info@cochlear.co.uk
Customer Service – Cochlear Asia Pacific
1 University Avenue, Macquarie University,
NSW 2109, Australia
Toll free (Australia) 1800 620 929
Toll free (New Zealand) 0800 444 819
Tel: +61 2 9428 6555, Fax: +61 2 9428 6352
or Toll free Fax 1800 005 215
E-mail: customerservice@cochlear.com.au
English
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