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Step
Terminal Display
5
6
20
Approved
Signature
required
Signature
Approved
Signature
Declined
Action
The terminal will display the transaction result
and send the response back to the POS.
If a signature is required, remove the card from
the terminal and have the customer sign the
receipt printed from the POS and confirm the
signature is correct on the POS to finalise the
transaction.
Note: Signatures will still be required for
UnionPay Credit card transactions as well as
PIN authorisation. Certain cards (for example
signature-only cards, payment cards that do
not have a chip and some international cards
will also require a signature). You will be able
to process these cards as normal.
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