Troubleshooting - KVH Industries TracPhone V7 HTS User Manual

9. Troubleshooting

This section identifies some basic problems along with their possible
causes and solutions. It also explains what the error messages, status
messages, and LED conditions indicate, how to view and export the
system logs, and how to get support.
Contents
Initial Steps for Any Problem ......................................... 115
Troubleshooting a Voice Problem.................................. 117
Troubleshooting a Data Problem ................................... 119
Error and Warning Messages ........................................ 121
Status Information ......................................................... 126
LED Indicators ............................................................... 136
System Logs .................................................................. 138
Equipment ID Numbers.................................................. 140
Software Versions ......................................................... 141
OneCare Customer Support ........................................... 142
TracPhone V7-HTS User's Guide
9
Troubleshooting
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