Snom D710 Manual page 13

If "call forwarding ...if unavailable" is programmed for a direct extension (e.g. extension 123 -
John Doe) and a caller calls the direct dial number for the extension directly, call forwarding
applies. If the extension is a member of a queue or a group and the queue or group receives a
call, call forwarding for the individual extension no longer applies! In general, the destination
should always be an available destination number. I.e., make sure that no voicemail or
announcement comes on.
The snom D710/D712 does not have a menu key. Access the menu by pressing the the
second function key. Refine your call forwarding options via Ncontrol.
Call forwardings can alternatively be activated through * codes:
*10
*11 + destination Permanent call forwarding to telephone number
**11
*12 + destination
**12
*13 + destination If busy, forward to telephone number
**13
*14 + destination Call forwarding if unavailable
**14
When disconnecting the connection between the end device and the telephone system, it
can take up to 60 seconds for the call forwarding to work. Once the end device is
reconnected to the telephone system, it can take up to 60 seconds for it to register.
1.10 Callback
The Completion of Calls on No Reply (CCNR) creates a callback in case a person cannot be reached
(e.g. the person is not on its desk or busy) at the moment.
To use this function, the CCNR function has to be enabled in the administration portal
and in the phone extension. Click on the CCNR check box under Administration / Profile
to activate the function.
Activation of the call forwarding profile
Cancel permanent call forwarding
If no answer after a specific time, delayed call forward
to telephone number
Cancel delayed call forwarding
Cancel call forwarding if busy
Cancel call forwarding if unavailable
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