Inmarsat EXPLORER 500 User Manual page 158

ID
01400 to
01409
01500 to
01509
01600 to
01609
01700 to
01709
01800 to
01809
01900 to
01909
02000 to
02009
02100 to
02109
TT 98-122274-O
Alarm Text
Satellite
Signal Lost
SIM Card
Missing
SOS Calls Only
Registration
For Voice
Failed
Registration
For Data
Failed
Temperature
Too Low For
Charging
Satellite
Signal Weak
Ciphering Off
Chapter 6: Maintenance and troubleshooting
Explanation
The EXPLORER 500 no
longer receives a signal
from the satellite.
No SIM card is detected in
the SIM slot.
The SIM card is not
accepted by the network.
Only emergency calls are
allowed.
The EXPLORER 500 has not
yet been allowed to register
for voice services (Circuit
Switched).
The EXPLORER 500 has not
yet been allowed register
for data services (Packet
Switched).
The temperature is too low
for the battery charger to
operate.
The signal from the
satellite is weak.
The network has turned
ciphering off.
Remedy
Make sure the
EXPLORER 500 has a clear
view to the satellite.
Check that the antenna is
pointed according to the
position data.
Insert SIM card.
If the SIM card is already
inserted, try removing and
reinserting it.
Enter the PIN and wait for
network approval. If the
problem persists, contact
your Airtime Provider.
If the problem persists,
contact your Airtime
Provider.
If the problem persists,
contact your Airtime
Provider.
If charging is needed, move
the EXPLORER 500 to a
warmer location. The
temperature must be above
0°C/+32°F for the battery
charger to operate.
Check the line of sight to
the satellite. Be aware that
window glass may reduce
the signal level.
Check that the antenna is
pointed according to the
position data. Adjust the
position to the highest
possible signal strength.
Do not transmit data that
requires ciphering.
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