Inmarsat EXPLORER 500 User Manual page 154

Problem
A Bluetooth data
connection cannot be
established.
The Administrator
password does not
work.
TT 98-122274-O
Possible Cause
The interface is off in the
EXPLORER 500.
The computer is placed too
far away from the
EXPLORER 500.
The computer is not yet
paired with the
EXPLORER 500.
The requested Bluetooth
profile is not supported, or
is not activated on the
computer.
Someone has changed the
Administrator password.
Chapter 6: Maintenance and troubleshooting
Remedy
Enable the interface by entering the
display menu system and selecting
SETTINGS > INTERFACES >
BLUETOOTH > ON, or
by accessing the web interface and
selecting SETTINGS > Bluetooth >
Enabled.
Bring the computer closer to the
EXPLORER 500.
Note that the specified maximum
distance is only valid under ideal
conditions.
Pair the devices. Refer to Bluetooth
pairing on page 51.
Check the Bluetooth installation on your
computer to see if the profile is
supported and activated.
If the correct password is not found, you
have to reset the password.
Contact your supplier for a reset code.
You must provide the serial number and
IMEI number of the terminal.
Then enter the web interface and reset
the password as described in: Resetting
the Administrator password on
page 123.
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