Inmarsat EXPLORER 500 User Manual page 153

Problem
A USB connection
cannot be
established.
TT 98-122274-O
Possible Cause
The cable is not properly
connected.
The cable type or
connector type is not
correct.
The dial-up connection is
not created correctly.
The Thrane & Thrane
EXPLORER™ USB driver is
not installed.
The USB connection uses a
wrong COM port.
Chapter 6: Maintenance and troubleshooting
Remedy
Connect the cable.
For information on the correct type of
connector and cable, refer to USB
interface on page 156.
Refer to Creating a dial-up connection
on page 71.
Install the driver as described in First
time setup of USB on page 67.
Make sure the connection uses the COM
port to which the Thrane & Thrane
EXPLORER™ USB driver is assigned.
In Windows XP, open your dial-up
connection and select Properties. Under
Connect using: check that the Thrane &
Thrane EXPLORER™ USB driver is
selected.
If not, click Configure and select the
Thrane & Thrane EXPLORER™ USB
driver.
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