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36
en | Troubleshooting
9.2
Resolving problems
The following table is intended to help identify the causes of
malfunctions and correct them where possible.
Malfunction
No image
transmission to
remote location.
No connection
established, no
image transmission.
AM18-Q0600 | v1.0 | 2011.07
Possible causes
Defective camera.
Faulty cable connections. Check all cables, plugs,
Incorrect encoder stream
property set for
connection to hardware
decoder.
The unit's configuration.
Faulty installation.
Wrong IP address.
Faulty data transmission
within the LAN.
The maximum number of
connections has been
reached.
Installation Manual
DinionHD 1080p IP Camera
Solution
Connect a local monitor
to the camera and check
the camera function.
contacts and
connections.
Select the H.264 MP SD
option on the Encoder
Streams configuration
page.
Check all configuration
parameters.
Check all cables, plugs,
contacts and
connections.
Check the IP addresses
(terminal program).
Check the data
transmission with ping.
Wait until there is a free
connection and call the
transmitter again.
Bosch Security Systems
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