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J a n 2 02 3
Q S G 1 _ A _ E N
Quick Start Guide
Apply to: Reolink TrackMix LTE Plus
+Reolink Solar Panel Plus
@ R e o l i n kTe c h
h t t p s ://re o l i n k . c o m
58 . 03 . 0 0 1 . 03 03

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Summary of Contents for Reolink TrackMix LTE Plus

  • Page 1 J a n 2 02 3 Q S G 1 _ A _ E N Quick Start Guide Apply to: Reolink TrackMix LTE Plus +Reolink Solar Panel Plus @ R e o l i n kTe c h h t t p s ://re o l i n k . c o m...
  • Page 2 Contents What's in the Box What's in the Box Camera Introduction Solar panel Introduction TrackMix Solar Panel Plus Pack of Screws Mounting Template Set up the Camera LTE Plus (x4) (For Camera) Install the Product Troubleshooting Specification Notification of Compliance Mounting Template Hex Key Open End Wrench Surveillance...
  • Page 3: Camera Introduction

    Camera Introduction Mount Nano SIM Card Slot Reset Button * Press the reset button with a pin to restore Speaker factory settings. Micro SD Card Slot Power Switch * Unscrew the cover first. Antenna Spotlight lnfrared Light Built-in Mic Status LED Lens Daylight Sensor PIR Sensor Power Port English...
  • Page 4 Solar panel Introduction Different States of the LED Indicator Light Each time when you connect the cable from the solar panel to the shorter cable on the battery pack, the green light will be on for 10 seconds, which means the battery pack is ready to work. Then, you can check different states of the indicator light below: LED Indicator Lights Status Description Red Light Green Light Solar Panel Not charging Panel Solid Not charging Battery Pack Blinking Charging Indicator Light Solid Not charging Connecting Cable Low charging current or not...
  • Page 5 Set up the Camera Activate SIM Card for the Camera • Choose a Nano SIM card that supports WCDMA and FDD LTE. • Some SIM cards have a PIN code. You may use your smartphone to disable the PIN first. NOTE: Do not insert the IoT or M2M SIM into your smartphone. Insert the SIM Card Power On the Camera It is required to connect the cable from the solar panel to the shorter cable on the bracket and the camera charging cable to the longer one. Then tighten their gray parts. NOTE: Ensure that the arrows on the two cables are aligned. Remove the cover with the screwdriver. English English...
  • Page 6 Register the SIM Card With the SIM card inserted, you can turn on the camera. Wait a few seconds and a red light will be on and solid for a couple of seconds. Then, it will go out. A blue LED will flash for a few Insert a SIM-eject tool into the hole beside the SIM tray and push it in to pop open the Devices Cloud seconds and then go solid before tray. Place the SIM card into the tray, then insert the tray into the camera completely. going out. You will hear a voice prompt “Network connection succeeded”, which means the You haven't added any device. Please click the"+"button in the top right corner to add camera has been successfully connected to the network. English English...
  • Page 7 Set up the Camera on the Phone NOTE: You may also run into the following situations: Step 1 Scan to download the Reolink App from the App Store or Google Play store. Voice Prompt Camera Status Solutions 1. Check if the SIM card is facing “SIM card cannot be Camera cannot recognize the reverse direction. recognized” this SIM card. 2. Check if the SIM card is not fully inserted and insert it again. “The SIM card is locked Put the SIM card into your mobile Step 2 Launch the Reolink App, click the “ ” button in the top right corner to add with a PIN Please disable Your SIM card has a PIN. phone and disable the PIN.
  • Page 8 Install the Product 2. Install the camera 2-3 meters (7-10 ft) above ground. This height maximizes the detection range of the PIR motion sensor. For effective detection, please install the camera angularly. Please note that if a moving object approaches the PIR sensor vertically, the camera may fail to detect motion. Notes on Product Installation Position 1. Please choose a location for your solar panel that gets the most sunlight throughout the year. The Reolink solar panel needs only a few hours of direct sunlight to sufficiently power up your camera daily. The amount of energy that the solar panel can produce is affected by weather conditions, seasonal changes, geographic locations, etc English English...
  • Page 9 Install the Solar Panel 4. Install the solar panel to the bracket. Use the provided Hex Key to tighten the screws and secure the panel in place. 1. Secure the camera mounting base on the mounting bracket with two screws. 2. Drill holes in the desired mounting surface according to the mounting template. 3. Insert the included anchors and attach the mounting bracket to the mounting surface. Use the provided open end wrench to tighten the screws to secure the bracket. English English...
  • Page 10 Install the Camera 1. It is recommended to attach the camera to the mounting bracket for better waterproof performance. (1) Use a screwdriver and two screws to secure the lower part of the camera bracket. (2) Fix the upper part with the screwdriver and two screws. (3) Connect the camera’s charging cable to the longer cable on the bracket. 5. Loosen the four screws on two sides of the solar panel’s bracket to rotate the panel for maximum sunlight exposure. Then fasten the screws tightly. 6. Connect the cable from the panel to the shorter cable on the bracket. Ensure that the arrows on the two cables are aligned. Important notice: • Make sure the solar panel is not blocked. The energy harvesting efficiency drops drastically even when a small portion of the solar panel is blocked. • Please don’t install the solar panel completely horizontally. Otherwise your solar panel might accumulate dust and other debris easily. It’s advised to install the solar panel angularly to receive the most direct sunlight. • Wipe the solar panel regularly to remove dust or debris. English English...
  • Page 11: Troubleshooting

    PIR Sensor Fails to Trigger Alarm If the PIR sensor fails to trigger any kind of alarm within the covered area, try the fol- lowing solutions: • Make sure that the camera is installed 2-3 meters (7-10 ft) above ground. • Make sure that the PIR sensor or the camera is installed in the right direction. • Make sure the PIR sensor is enabled or the schedule is set up properly and running. • Check the sensitivity settings and make sure it’s set up properly. • Make sure the battery is working. • Reset the camera and try again. If these won’t work, please contact Reolink Support https://support.reolink.com Unable to Receive Push Notifications If you fail to receive any push notifications when motion is detected, try the following (1) Drill holes in accordance with the mounting hole template. solutions: (2) Install the mount base with screws. (3) Power the camera by connecting its charging cable to the longer cable on the • Make sure the push notification has been enabled. bracket.
  • Page 12: Specification

    Specification Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency Temperature: -10°C~+55°C energy and, if not installed and used in accordance with the instructions, may cause Humidity: 20% ~ 85% harmful interference to radio communications. However, there is no guarantee that Dimension: 228*147*129mm interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the For more information, please visit Reolink official website. interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the Notification of Compliance receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible CE Declaration of Conformity for compliance could void the user’s authority to operate the equipment. Simplified EU Declaration of Conformity FCC Radiation Exposure statement Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and Directive 2014/30/EU.
  • Page 13 CNR - 102 de l'IC pour les environnements non contr?lés. La distance entre le radiateur et le corps doit être d'au Limited Warranty moins 20 cm lors de l'installation et du fonctionnement de l'appareil. This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller. Learn more: https://reolink.com/warranty-and-return/. Terms and Privacy Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.

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