Reolink TrackMix LTE Plus Quick Start Manual page 7

Set up the Camera on the Phone
Step 1 Scan to download the Reolink App from the App Store or Google Play store.
Step 2 Launch the Reolink App, click the " " button in the top right corner to add
the camera. Scan the QR code on the device and follow the onscreen instructions to
finish initial setup.
Devices Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
Set up the Camera on PC (Optional)
Step 1 Download and install the Reolink Client: Go to https://reolink.com > Support >
App & Client.
Step 2 Launch the Reolink Client, click the " " button, input the UID code of the
camera to add it and follow the onscreen instructions to finish initial setup.
11 English
NOTE: You may also run into the following situations:
Voice Prompt Camera Status
"SIM card cannot be Camera cannot recognize
recognized" this SIM card.
"The SIM card is locked
with a PIN Please disable Your SIM card has a PIN.
it"
"Not registered on
Camera fails to
network. Please activate
register to the
your SIM cardand check
operator network.
the signal strength"
Camera fails to
"Network connection
connect
failed"
to the server.
"Data call failed. Please
The SIM card has run out
confirm your cellular data
of data or APN settings
plan is available or import
are not correct.
the APN settings"
Solutions
1. Check if the SIM card is facing
the reverse direction.
2. Check if the SIM card is not
fully inserted and insert it again.
Put the SIM card into your mobile
phone and disable the PIN.
1. Check whether your card is
activated or not. If not,
please call your operator
to activate the SIM card.
2. The signal is weak at the current
position.
Please move the camera
to a location with better signal.
3. Check if you are using the
correct version of the camera.
The camera will be in Standby
mode and reconnect later.
1. Please check whether the
data plan for the SIM card
is still available.
2. Import the correct APN
settings to the camera.
English 12