General Problems With The Washing Machine - Miele PWM 511 Operating And Installation Instructions

Problem solving guide

General problems with the washing machine

Problem
The washing machine
vibrates during the spin
cycle.
The pump makes strange
noises.
Large amounts of
detergent residue remain
in the detergent drawer.
Fabric softener is not
completely dispensed or
too much water remains in
the  compartment.
The display is in a different
language.
The washing machine did
not spin the laundry as
usual. The laundry is still
wet.
The drum remains
stationary but the
programme keeps running.
44
Possible cause and remedy
The machine feet are not level.
Level the machine and adjust the feet.

Not a fault Slurping noises occur at the start and end of
the pump sequence as a normal part of operation.
The water pressure is too low.
Clean the filters in the water inlet.

Powder detergent used in conjunction with water softeners
tends to become sticky.
Clean the detergent drawer and, in future, add detergent

first and then the water softener into the compartment.
The siphon tube is not correctly positioned or is clogged.
Clean the siphon (see "Cleaning and care – Cleaning the

detergent drawer, additives compartment and siphon").
A different language has been selected.
Switch the washing machine off and then on again.

The selected supervisor language appears in the display.
The supervisor language has been changed.
Select the language you require (see "Supervisor level –

Language").
The machine detected an imbalance during the final spin
and reduced the spin speed automatically.
Include both large and small items in the load as this will

give better distribution.
Fault in the programme sequence.
Switch the washing machine off and then back on with

the  button.
Note the message in the display.

Touch the Start/Stop sensor.

The programme will continue and the drum will spin.