Summary of Contents for Extron electronics ShareLink Pro 1100
Page 1
User Guide Collaboration Systems ShareLink Pro 1100 Wireless and Wired Collaboration Gateway 68-3565-01 Rev. D 08 22...
Page 2
Safety Instructions Safety Instructions • English Instructions de sécurité • Français AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le WARNING: This symbol, , when used on the product, is intended to produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit alert the user of the presence of uninsulated dangerous voltage within the d’une tension électrique dangereuse susceptible de provoquer un choc product’s enclosure that may present a risk of electric shock.
Page 3
安全说明 • 简体中文 警告: 产品上的这个标志意在警告用户, 该产品机壳内有暴露的危险 电压, 有触电危险。 注意: 产品上的这个标志意在提示用户, 设备随附的用户手册中有重 要的操作和维护(维修)说明。 关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使 用的特性等相关内容, 敬请访问 Extron 网站 , www.extron.com,参见 Extron 安全规范指南,产品编号 68-290-01 。 安全記事 • 繁體中文 안전 지침 • 한국어 警告: 若產品上使用此符號, 是為了提醒使用者, 產品機殼內存在未隔離的危險 경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는 電壓,...
Page 4
FCC Class B Notice NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 5
Conventions Used in this Guide Notifications The following notifications are used in this guide: ATTENTION: • Risk of property damage. • Risque de dommages matériels. NOTE: A note draws attention to important information. Specifications Availability Product specifications are available on the Extron website, www.extron.com. Extron Glossary of Terms A glossary of terms is available at https://www.extron.com/technology/glossary.aspx.
Operation Using a Mobile Device Introduction ....23 ............1 Downloading the ShareLink Pro 1100 App ..23 About the ShareLink Pro 1100 ......1 Using the ShareLink Pro 1100 App ....24 Features ............. 2 Connecting to a ShareLink Pro Unit ....24 Presenting Content ........
To support a wide range of environments, the ShareLink Pro 1100 has collaboration and moderator modes that facilitate both open and restrictive environments. The ShareLink Pro 1100 provides easy integration of AV and mobile devices into meeting, huddle, collaboration, and presentation spaces. Figure 1.
• H.264 Streaming Signage feature displays H.264 content on the ShareLink Pro 1100 when users are not connected or sharing — Content from Extron SME and SMP encoders and streaming media processors can be selected as well as any H.264 live stream - H.264 Support LinkLicense required.
Page 10
• WebShare technology displays slide images on attendee’s personal devices via a web browser — The ShareLink Pro 1100 enables meeting content to display on a participant’s mobile device. This is ideal for attendees who cannot easily view the main display.
(–). Left Left Ring NO Ground Here Sleeve(s) Sleeve(s) Right Right Do not tin the wires! Ring NO Ground Here Balanced Audio Output Unbalanced Audio Output Figure 3. Audio Output Captive Screw Connector Wiring ShareLink Pro 1100 • Installation...
• L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur uniquement. Elle doit être connectée seulement à des réseaux ou des circuits qui ne sont pas routés au réseau ou au bâtiment extérieur. ShareLink Pro 1100 • Installation...
( ATTENTION: • Connect and pull the tie wraps until they are secure. Do not overtighten. • Connectez et tirez les serre-câbles jusqu’à ce qu’ils soient sécurisés. Ne pas trop serrer. ShareLink Pro 1100 • Installation...
Admin password resets to extron NOTE: Nothing happens if the ZQQQ (see page • The Reset LED blinks four times in button is not pressed within one quick succession during the reset, second. then remains on. ShareLink Pro 1100 • Installation...
NOTE: The standby screen images are displayed only when HDMI and decoder sources are not active. HD Pass – Lights green when the HDMI source is active on the output in • pass-through mode. ShareLink Pro 1100 • Installation...
ShareLink Pro 1100 during connection and to download the ShareLink Pro client software. Login code — Use this code to connect to the ShareLink Pro 1100 using the software. This code can be customized or disabled via the Product Configuration Software (PCS).
Operation Using a Computer Users can present from a Windows or Mac computer using the ShareLink Pro 1100 software. This section covers the following: • Connecting a Computer to the ShareLink Pro 1100 • Downloading the ShareLink Pro 1100 Software Using the ShareLink Pro 1100 Software •...
Page 18
Open your web browser and enter the ShareLink Pro IP address into the browser. NOTE: The IP address is shown on the standby screen (see figure on page 9). The ShareLink Pro 1100 landing page opens on the browser: Figure 7. ShareLink Pro Landing Page Mac users: Click Download (...
Open the ShareLink Pro 1100 software. The software searches for available devices on your network and lists them in the All panel. Click the desired ShareLink Pro 1100 device (see the standby screen for the device name). Figure 10. ShareLink Pro Devices List NOTE: •...
ShareLink Pro. Information — This button is only shown if an appropriate audio driver has not been installed. Click this button and follow the on-screen instructions to install the driver. ShareLink Pro 1100 • Operation Using a Computer...
Moderating a Presentation The ShareLink Pro 1100 default collaboration mode (“Run-Time” mode) allows a user to display content as a participant, or to control the presentation as a moderator. In this mode, everyone in the session starts as a participant, but a user may choose to take over as moderator.
Chrome on macOS may not provide an option to proceed. • Your IT department can provide an uploadable SSL Certificate (see SSL Certificates on page 83). Once the certificate is loaded, the notification does not appear. ShareLink Pro 1100 • Operation Using a Computer...
Audience members must follow these steps to watch the presentation: Open a web browser on the computer or mobile device, and enter the IP address of the ShareLink Pro 1100. The landing page opens as shown below. Click View in WebView (see figure 14, ).
(see page 7) sets the password to extron. Defaults The admin page contains the following panels: Figure 15. ShareLink Pro 1100 Admin Page Device Info (see next page) Roles and Permissions Device Status LinkLicense Firmware Expo Network Settings ShareLink Pro 1100 • Operation Using a Computer...
Page 25
LinkLicense — Use this panel to upload the LinkLicense file to the ShareLink Pro 1100: NOTE: A LinkLicense unlocks the Expo feature (streaming capability) for the ShareLink Pro 1100. To redeem (activate) a LinkLicense, go to www.extron.com/llredeem and follow the online instructions.
Page 26
NOTE: Streaming channels can be added or removed using Extron PCS (see the ShareLink Pro Help File in PCS). Player Controls — Use this panel to play, pause, and stop expo content. Click the repeat ( ) button to automatically replay expo content. ShareLink Pro 1100 • Operation Using a Computer...
To improve end user experience, ensure that the enterprise wireless access points serving the Wi-Fi network maintain high signal strengths and are configured to operate on Wi-Fi channels with the least interference (ideally unoccupied and non- overlapping channels). ShareLink Pro 1100 • Operation Using a Computer...
Page 28
NOTE: Wi-Fi must be enabled in order to discover ShareLink Pro devices. Select the desired Sharelink Pro unit from the list, and enter the display code if prompted ( ) (see the Standby Screen for the ShareLink Pro hostname and code). ShareLink Pro 1100 • Operation Using a Computer...
Disconnect on the sharing status bar at the top of the screen ( NOTE: For important considerations regarding Miracast performance quality, connection methods, configuration, and troubleshooting see Miracast Connection on page 46. ShareLink Pro 1100 • Operation Using a Computer...
Operation Using a Mobile Device The ShareLink Pro 1100 Mobile App is supported by Android and iOS mobile devices. It allows users to present photos, web pages, device screenshots, and the device camera (see instructions below). The ShareLink Pro 1100 also supports screen mirroring for Apple devices.
Using the ShareLink Pro 1100 App Connecting to a ShareLink Pro Unit Once the ShareLink Pro 1100 app is installed on the device, follow these steps to connect to the ShareLink Pro: Ensure that the ShareLink Pro is powered and connected to the network.
For iOS devices, a Share Website option is also available to share the NOTE: device web browser. View – Click this tab to view the ongoing presentation on your screen. End – Click this tab to disconnect from the ShareLink Pro device. ShareLink Pro 1100 • Operation Using a Mobile Device...
Privacy Policy. Walkthrough — Select this option to see the introductory walkthrough that is shown when the app is first installed. Disconnect — Select this option to disconnect from the ShareLink Pro. ShareLink Pro 1100 • Operation Using a Mobile Device...
This feature allows iOS device screens to be mirrored onto the display. Ensure that the ShareLink Pro 1100 is powered and connected to the network. Connect your device to the ShareLink Pro 1100 through Wi-Fi (see step 2 of Connecting to a ShareLink Pro Unit on page 24).
For macOS devices: Click the AirPlay button in the menu bar as shown below. • Select the ShareLink Pro device from the device discovery list (see step 4 on the previous page). ShareLink Pro 1100 • Operation Using a Mobile Device...
Once enabled, the EDS Host operates as a central communication hub between multiple ShareLink Pro devices deployed across multiple subnets across the entire network, as well as between end user mobile devices (phones, tablets, laptops, desktops, etc.) and ShareLink Pro devices on the network. ShareLink Pro 1100 • Enterprise Discovery Service...
Login Code based on a timer configured via PCS or at the end of every session (also configured via PCS). • The EDS Host device stores the connection information and associated Login Code for each EDS Client device in an internal database. ShareLink Pro 1100 • Enterprise Discovery Service...
Page 38
NOTE: This is a global setting, meaning that the EDS Host instructs all mobile devices operating as EDS Clients to either prompt end user for Login Code (workflow 1) or to proceed directly to the device discovery page (workflow 2). ShareLink Pro 1100 • Enterprise Discovery Service...
Connect to the ShareLink Pro unit to be assigned as the EDS Host. Navigate to General Settings > Display Setup tab. Click the Host on this ShareLink Pro checkbox in the Enterprise Discovery Service panel. Click OK: ShareLink Pro 1100 • Enterprise Discovery Service...
IP address of the EDS Host in the EDS Server field. Repeat steps 1 - 5 on all other ShareLink Pro units in the network to configure them as EDS Clients. If you changed the default EDS hostname, enter the new hostname. ShareLink Pro 1100 • Enterprise Discovery Service...
To configure all EDS Clients to operate with the same Code Setting: Check the top left checkbox to select all devices, then use the Set Code drop-down list at the top to configure the Code Setting for all EDS Clients at once. ShareLink Pro 1100 • Enterprise Discovery Service...
The following page shows an example of a network configured for Airplay device discovery. The sections that follow show how to configure the ShareLink Pro devices in this example. Apply these steps to configure the devices in your network for Airplay device discovery. ShareLink Pro 1100 • Enterprise Discovery Service...
Open PCS v4.8.3 or greater. Connect to the ShareLink Pro assigned as the EDS Host. Navigate to General Settings > Display Setup tab. ) in the Enterprise Discovery Service panel. Click View Devices ( ShareLink Pro 1100 • Enterprise Discovery Service...
Page 45
ShareLink Pro device in every other subnet (excluding Subnet #1) on the PRIVATE NETWORK. The appropriate LAN port is the port on the ShareLink Pro device that connects it to the PRIVATE NETWORK via its own subnet. ShareLink Pro 1100 • Enterprise Discovery Service...
Page 46
ShareLink Pro device in every other subnet (excluding Subnet #2) on the PRIVATE NETWORK. The appropriate LAN port is the port on the ShareLink Pro device that connects it to the PRIVATE NETWORK via its own subnet. ShareLink Pro 1100 • Enterprise Discovery Service...
Page 47
(excluding Subnet #3) on the PRIVATE NETWORK. The appropriate LAN port is the port on the ShareLink Pro device that connects it to the PRIVATE NETWORK via its own subnet. ShareLink Pro 1100 • Enterprise Discovery Service...
Page 48
(excluding Subnet #1) on the PUBLIC NETWORK. The appropriate LAN port is the port on the ShareLink Pro device that connects it to the PUBLIC NETWORK via its own subnet. ShareLink Pro 1100 • Enterprise Discovery Service...
Page 49
(excluding Subnet #2) on the PUBLIC NETWORK. The appropriate LAN port is the port on the ShareLink Pro device that connects it to the PUBLIC NETWORK via its own subnet. ShareLink Pro 1100 • Enterprise Discovery Service...
A/PoE+ SLP VENDOR-1 LAN B - 118.146.70.91 INPUT OUTPUT CONTACT / TALLY OUTPUT POWER AUDIO _A MAX RS-232 RESET HDMI HDMI/CEC G +V Tx Rx G A/PoE+ SLP VENDOR-2 LAN B - 118.146.70.92 ShareLink Pro 1100 • Enterprise Discovery Service...
Navigate to Logo Config > Web Content tab. Within the Web URL field ( ), enter the URL generated by your digital signage Software as a Service (SaaS) provider. Click the Assign To... button. ShareLink Pro 1100 • Other Configuration Options...
Page 52
1, 2, 3, and 4 have already been configured, then the web URL is configured as the source for channel 5. Click Assign. The assigned web URL is shown on the Standby Source panel ( ShareLink Pro 1100 • Other Configuration Options...
(over infrastructure) the sharing of content wirelessly from mobile devices to displays. Ethernet The ShareLink Pro 1100 and ShareLink Pro 500 support Miracast technology when used Facility/Room Wireless Access Point with the ShareLink Pro WFA 100 adapter (see About the WFA 100 on page 20).
ShareLink Pro 1100 INPUT OUTPUT CONTACT / TALLY OUTPUT POWER AUDIO _A MAX RS-232 Laptop RESET HDMI HDMI/CEC G +V Tx Rx G A/PoE+ Ethernet Facility/Room Wireless Access Point TCP/IP Ethernet Network CORPORATE NETWORK ShareLink Pro 1100 • Other Configuration Options...
Page 55
HDCP STANDBY DECODER Ethernet WINDOW PASS-THROUGH SCREEN ShareLink Pro 1100 INPUT OUTPUT CONTACT / TALLY OUTPUT POWER AUDIO RS-232 _A MAX RESET HDMI/CEC HDMI G +V Tx Rx G A/PoE+ TCP/IP Network Ethernet ShareLink Pro 1100 • Other Configuration Options...
Page 56
Minimize the number of network hops between the wireless access point and the ShareLink Pro device. • Refer to the Miracast Setup Guide available on the Extron website for more network design considerations. ShareLink Pro 1100 • Other Configuration Options...
Auto - 5 GHz channels only – The ShareLink Pro searches for unused • channels in the 5 GHz band only. NOTE: Auto channel selection is initiated at power up, and once every 24 hours when the ShareLink Pro and Miracast is not in use. ShareLink Pro 1100 • Other Configuration Options...
Verify that WDDM (Windows Display Driver Model) is version 1.3 or later ( If the WDDM version is lower than 1.3, update the graphics driver. Click the Save all information button ( ) and save the text (.txt) file. ShareLink Pro 1100 • Other Configuration Options...
Page 59
Type in "Get-netadapter|select Name, ndisversion" then hit the <Enter> key. Verify that the NDIS (Network Driver Interface Specification) version for the Wi-Fi interface is version 6.30 or greater ( If the NDIS version is lower than 6.30, update the Wi-Fi adapter driver. ShareLink Pro 1100 • Other Configuration Options...
SIS Configuration and Control This section contains SIS communication details and SIS commands and responses for the ShareLink Pro 1100. Topics in this section include: Host Device Connection • • SIS Overview Command and Response Tables for SIS Commands •...
= Output sync mode status 0 = Active input detected; timer not running 1 = No active input; timer is running; output sync still active 2 = No active input; timer has expired; output sync disabled ShareLink Pro 1100 • SIS Configuration and Control...
Page 62
= Disabled = Enabled (default) = HDMI controls setting = Client app controls label UTF-8 characters permitted, maximum of 16 characters X40! = HDMI client app controls = Hide = Show (default) ShareLink Pro 1100 • SIS Configuration and Control...
Page 63
= W: width of the window as a percentage of the screen width times 100 = H: height of the window as a percentage of the screen height times 100 = Connection age (in seconds) ShareLink Pro 1100 • SIS Configuration and Control...
Page 64
= Disabled = Enabled (default) X11$ = Directory path (optional) X11% = Network interface = LAN A = LAN B X11^ = Initial play threshold (sec) X11& = Rebuffering play threshold (sec) ShareLink Pro 1100 • SIS Configuration and Control...
= HDMI Input Signal Detected Rate (Ex: 1920x1080@60.00Hz); no signal = 0x0@0Hz = Video format = No signal, = DVI, = HDMI = EDID table slot Ex: 1920x1080@60.00Hz = Native resolution & refresh rate X& = EDID data in HEX ShareLink Pro 1100 • SIS Configuration and Control...
Page 67
= DVI RGB 4:4:4 Full = Output video format = HDMI RGB 4:4:4 Full = HDMI RGB 4:4:4 Limited = HDMI YUV 4:4:4 Limited = HDMI YUV 4:2:2 Limited = HDMI YUV 4:2:0 Limited ShareLink Pro 1100 • SIS Configuration and Control...
Page 68
= Always encrypt with continuous DVI trials = Disable authentication X1& = HDCP notification = Black screen = Green screen (default) = Unmute (default) = Video mute status = Mute video = Mute sync ShareLink Pro 1100 • SIS Configuration and Control...
Page 69
1 = mute = Mute status = HDMI = Input type = Fill = Follow (default) = Input aspect ratio setting -100 to 0 = (default is -30dB) = Volume adjustment range ShareLink Pro 1100 • SIS Configuration and Control...
Page 70
= Tally output 2 = Tally output = Tally output 3 = Tally output 4 = Off (open) X2& = Contact/tally state = On (closed) = Off (default) = Executive mode = On ShareLink Pro 1100 • SIS Configuration and Control...
Page 71
= Default unit name the last six digits of the unique MAC address). = Firmware version (Ex: 1.00) = Firmware version and build version (Ex: 1.00.0010) = Internal temperature (2 digits, °C) ShareLink Pro 1100 • SIS Configuration and Control...
Page 72
= Apple screen mirroring mode = Enabled (default) = Disabled (default) X39! = Device discovery proxy service = Enabled = mDNS hostname (alpha-numeric up to 63 characters; no blanks, spaces, or special characters except hyphen (-) ShareLink Pro 1100 • SIS Configuration and Control...
Page 73
UTF-8 characters permitted, maximum of 16 characters = Hide X40! = HDMI client app controls = Show (default) = Disabled X40@ = WebShare mode = Enabled (default) X40# = Masked (default) = IP address visibility setting = Visible ShareLink Pro 1100 • SIS Configuration and Control...
Page 74
= random code generated after every collaboration session 9999 (after the last user disconnects) = No access (disabled) = No prompt for password (default) X4& = WebView password option = Custom password = Follow confirmation code ShareLink Pro 1100 • SIS Configuration and Control...
Page 75
= Still image transition effect X7& = Color described as RGB Hex triplets (RRGGBB) = Disabled = Enabled (default) = Status bar pop-up 1s-300s in 1s increments (default = 20s) X79! = Status bar pop-up timer ShareLink Pro 1100 • SIS Configuration and Control...
Page 76
Odd, Even, None, Mark, Space (only the first letter is required; = Parity None = default) 8 (8 = default = Data bits = default 2 (1 = Stop bits = Start Point for UART port (Default = 2001) ShareLink Pro 1100 • SIS Configuration and Control...
Page 77
= H: height of the window as a percentage of the screen height times 100 = Connection age (in seconds) = Total number of users connected (integer – maximum 64) = Video port ID (7 digits) ShareLink Pro 1100 • SIS Configuration and Control...
Page 78
= Connection ID (10 digits) (Default is 30 = 300 seconds = 5 minutes) = Echo status: 0 = disabled, 1 = enabled (default) = Full screen state: 0 = disabled, 1 = enabled ShareLink Pro 1100 • SIS Configuration and Control...
Page 79
IP system reset Reset IP settings only. 1ZQQQ Zpq1 Absolute system reset Reset all device and IP settings to ZQQQ default values and delete user- loaded files. NOTE: Admin password resets to extron ShareLink Pro 1100 • SIS Configuration and Control...
Page 80
= Contact closure input = Contact closure input 3 = Contact closure input 4 = Off (open) X2& = Contact/tally state = On (closed) = Total number of users connected (integer – maximum 64) ShareLink Pro 1100 • SIS Configuration and Control...
= Expo Standby = Sharing = Audio = Stream mode = Video = Audio and video (default) = Reserved = Source audio sample rate = Reserved = 44.1 kHz = 48 kHz ShareLink Pro 1100 • SIS Configuration and Control...
Page 82
0 = Off/disable, 1 = On/enable = Track number ( 1 to maximum tracks currently defined) X8& = Timecode (HH:MM:SS:DD, where DD is decimal seconds up to nine digits) = Time (in seconds) = File path ShareLink Pro 1100 • SIS Configuration and Control...
Page 83
= File path (file:///folder/filename, network path, network port path or RTSP stream URI) = Media URI (Uniform Resource Identifier). The prefix “file:///” is optional. = Preset number, and Media URI Example: [{“preset”:1, “uri”:file:///clips/clip1.mp4, “name”:“Chan1”}, …] 1 – 999 = Channel number ShareLink Pro 1100 • SIS Configuration and Control...
Page 84
X11) = Options X11! = Boolean for reconnect X11@ = Boolean for extron_share NOTE: The boolean value should be "true" or "false." It does not require quotes and must be all lowercase. ShareLink Pro 1100 • SIS Configuration and Control...
Page 86
1 = On/Enabled = Buffering and RTSP Multicast setting X11% = Network interface 1 = LAN A 2 = LAN B X11^ = Initial play threshold (sec) X11& = Rebuffering play threshold (sec) ShareLink Pro 1100 • SIS Configuration and Control...
Troubleshooting • Mounting The ShareLink Pro 1100 can be placed on a tabletop, or mounted in a rack or underneath a desk. NOTE: Do not block or restrict air ventilation holes on the top and sides of the ShareLink Pro 1100.
Pay particular attention to supply connections other than direct connections. Rack Mounting Procedure The ShareLink Pro 1100 can be mounted in a rack, using an optional Extron rack mounting kit (see www.extron.com for part numbers). Follow the instructions provided with the kit.
Firewall Traversal In order for the ShareLink Pro 1100 gateway to function correctly with the ShareLink Pro applications, it is recommended that the following firewall rules be used to allow traffic to pass. The table below details the ports and their functions.
If a passphrase is required, you must enter that passphrase before uploading and applying the certificate. IP Link Pro controllers and devices such as the ShareLink Pro 1100 support standard OpenSSL certificate encodings such as .pem (Privacy-enhanced Electronic Mail) and .der file types.
• In the tabs, check that the ShareLink Recording Playback Pro Audio Driver is enabled. • Download and install the ShareLink Pro 1100 software from the Extron website (see page 10 for instructions). (Windows only) • In the tabs, check that the ShareLink...
Page 92
Windows 8.1 unable Install Windows update KB2919355. to install .net 4.6.2 Contact/Tally ports Check termination of Contact/Tally ports. are not responsive or are slow to respond ShareLink Pro 1100 • Reference Information...
Page 93
USA, Canada, South America, Japan: Asia: and Central America: Extron Asia Pte Ltd Extron Electronics, Japan Extron 135 Joo Seng Road, #04-01 Kyodo Building, 16 Ichibancho 1230 South Lewis Street PM Industrial Bldg.
Need help?
Do you have a question about the ShareLink Pro 1100 and is the answer not in the manual?
Questions and answers