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IMPORTANT: ALWAYS DISCONNECT THE APPLIANCE FROM THE POWER SUPPLY AND ALLOW TO COOL BEFORE
CLEANING.
Any repairs or maintenance should only be carried out by a suitably qualified competent person.
The appliance should be occasionally cleaned using a dry cloth. Do not use detergents, abrasive cleaners of furniture
polish.
To clean the glass, use a lightly damp cloth and ensure any moisture is dried fully using a lint free cloth.
Ensure that the heater vent is kept dust free by occasionally vacuuming the area using a brush attachment.
Resetting the Thermal Cut Out
The appliance is fitted with an Electronic Safety Control (E.S.C.). This is a safety device which switches off the fire if,
for any reason, the appliance overheats, e.g. when covered. If the heater stops operating while the flame effect
continues working normally, this indicates that the E.S.C. is in operation. The E.S.C. can only be reset after the
appliance has cooled down and the appliance has been reset. Re-setting of the E.S.C. procedure is as follows:
1.
Switch off the appliance (Manual On/Off switch) and leave it off for approximately 10-15 minutes.
2.
Remove any obstruction to the fan heater outlet or fan blades etc. Make sure that the power supply is disconnected
with the plug socket outlet while doing this.
3.
Switch on the appliance and the E.S.C. will be reset.
4.
Ensure that the appliance is functioning correctly. If the E.S. Control operates again, the appliance should be checked
by a competent electrician.
PROBLEM
Appliance will not turn on.
Remote control does not work.
No heat
Heat turns off before desired
temperature is reached.
POSSIBLE CAUSE
Problem with power supply.
Batteries have expired.
Remote has de-synched with
appliance.
Incorrect thermostat setting.
Overheating may have engaged the
E.S.C. feature.
Open window detection has
activated.
18
CLEANING & MAINTENANCE
TROUBLESHOOTING
SOLUTION
Check that the appliance is plugged
in to the power supply and switched
on.
Check and replace fuse in the plug if
necessary.
Check that the main power switch
on the appliance is turned on.
Replace batteries.
Ensure that the appliance is turned
on. Re-synch the remote by
pressing the - button and the +
button at the same time and holding
for 3 seconds.
Increase the desired temperature
higher than the current room
temperature.
See above for reset procedure.
Check that any windows in the room
are closed.
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