Troubleshoot Pairing - Polycom VVX 201 User Manual

Troubleshoot Pairing

Make sure that the Ethernet cable is plugged into the PC port on the phone.
If the warning message states that the phone was unable to pair, you need to ensure that Polycom BToE
Connector is an allowed program in your system's firewall on your computer.
T
ASK
1 Navigate to Start > Control Panel > System and Security > Windows Firewall > Allow a program
through Windows Firewall.
2 Click Change Settings.
3 Search for Polycom BToE Connector in the list of applications and click the check boxes for
Domain, Home/Work, and Public networks.
4 Click OK.
Polycom, Inc.
Troubleshooting
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